ITIL Foundation V4® ( AXELOS accredited training course with PeopleCert exam and certification) Training Course

This instructor-led, live training in Bulgaria (online or onsite) is aimed at intermediate-level business analysts who wish to learn the tools and techniques of business analysis and to prepare for the PMI-PBA exam.

By the end of this training, participants will be able to:

• Learn the tools, techniques, and practices of business analysis as outlined by PMI.
• Master the five domains of business analysis.
• Develop practical skills for identifying stakeholders' needs, managing requirements, and ensuring successful project outcomes.
• Understand the PMI-PBA certification process and prepare for the certification exam.

Author training to prepare for the PMP® exam (Project Management Professional®) Each training participant receives a certificate of completion PMP-Prep training (35 hours)
Target group:

• Experienced project managers willing to improve theirs qualifications and confirm them internationally the world with the prestigious Project Management certificate Professional - (PMP®)
• Less experienced project managers and members project teams wishing to expand their knowledge and project management skills
• Middle and senior managers, willing expand your competences in management and supervision projects
• People who have experience in project management and want to improve their competences.

Training objectives:

• Comprehensive preparation for obtaining a certificate Project Management Professional (PMP®) via for systematizing the possessed knowledge, about getting acquainted with the specifics of the PMP® exam
• Fulfillment of the formal exam admission condition PMP®, i.e. obtaining 35 of the so-called contact hours
• Getting to know the practices, techniques and tools of project management

Form of classes:

• Presentations of project management issues
• Questions and quizzes related to PMP® exam topics
• PMP® certification question style questions and analysis

This course provides guidance into the process Owner responsibilities so they can describe what they are doing as a process and provides the education needed to oversee the design, re-engineering and improvement of IT Service Management (ITSM) processes; particularly in the context of Agile Service Management. Participants learn how to apply Scrum practices to Process Owner responsibilities and use Agile and Lean principles and practices to put in place ‘just enough’ process and how to continually align process performance with overall business goals. 

Learn how to use Agile Service Management to increase the customer value your processes create and to compete in a fast-paced disruptive world. A Certified Agile Service Manager is the working equivalent of a development Scrum Master. Together, Scrum Masters and Agile Service Managers can instill Agile thinking into the entire IT organization as the basis of a DevOps culture.

Training allows you to develop your competencies, learn advanced knowledge, techniques, tools and practices in the area of conducting projects based on the "Scrum framework" from the perspective of a Scrum Master - a leader responsible for understanding and applying Scrum effectiveness. The training is a natural continuation of the path of development for Scrum Masters.

The training is dedicated to Scrum Masters who are interested in further developing, implementing and improving the effectiveness of Scrum in the organization.

The training consists of a substantive part, workshops, practical examples.
As part of the training, participants are prepared for certification - Scrum Master level II through a test exam and have the opportunity to take the certification exam.

This instructor-led, live training in Bulgaria (online or onsite) is aimed at product owners who wish to gain knowledge of advanced techniques for successful product ownership in dynamic and challenging environments as a Professional Scrum Product Owner II (PSPO II).

By the end of this training, participants will be able to:

• Understand advanced strategies for maximizing the value delivered by the product and prioritize effectively in complex situations.
• Apply refined backlog management techniques to ensure the team works on the most valuable items, and collaborate with stakeholders to refine and split user stories.
• Engage with diverse stakeholders, manage their expectations, and effectively incorporate their feedback into the product development process.
• Gain insights into scaling Scrum, managing multiple Product Backlogs, and coordinating efforts in larger product development environments.

This instructor-led, live training in Bulgaria (online or onsite) is aimed at expert-level developers who wish to demonstrate their knowledge and skills in applying Scrum to software development projects.

By the end of this training, participants will be able to:

• Gain a solid understanding of the Scrum framework, its values, and principles.
• Learn how to integrate DevOps practices with Scrum to support continuous integration, continuous delivery, and automation.
• Apply Scrum principles and practices in real-world software development scenarios and case studies.
• Prepare for the Professional Scrum Developer™ Certification.

This instructor-led, live training in Bulgaria (online or onsite) is aimed at software engineers who wish to use Yarn to manage and publish JavaScript packages.

By the end of this training, participants will be able to:

• Manage, migrate, and publish JavaScript packages.
• Master the Yarn command line API.
• Migrate NPM packages to Yarn.

This instructor-led, live training in Bulgaria (online or onsite) is aimed at project managers who wish to manage projects with Trello.

By the end of this training, participants will be able to:

• Manage and track tasks to improve project workflows and boost team productivity.
• Add functionality and extensions not included in the standard Trello for tracking the progress of complex projects.
• Organize multiple projects with Trello.

OrangeScrum is an open-source, web-based project management and collaboration tool for managing projects, teams and tasks in one place. It includes bug tracking, email integration, and issue management, among other features.

In this instructor-led, live training participants will learn how to implement Agile and Scrum methodologies using OrangeScrum.

By the end of this training, participants will be able to:

• Set up and configure OrangeScrum on their own premises (optional)
• Identify and implement key Scrum principles and practices, including the product backlog, sprint burndown chart, task boards, and more.
• Use OrangeScrum to organize tasks, communicate with a team effectively and keep project documents under control

Audience

• IT professionals
• Project managers
• Team leaders
• Developers

Format of the course

• Part lecture, part discussion, exercises and heavy hands-on practice

Notes

• If you are interested in installing and administering an onsite instance of OrangeScrum, contact us to arrange.

This instructor-led, live training in Bulgaria (online or onsite) walks participants through the deployment of a JIRA instance. Participants will learn the advanced usage of JIRA, JIRA installation, configuration, upgrading and migration, how to customize JIRA for their projects, add, manage and assign users, groups and project roles, configure and manage dashboards, define emails and notifications, apply JIRA security schemes, manage JIRA permissions, perform JIRA troubleshooting, install and customize JIRA service desk, set up a knowledge base, manage service desk users, and handle service requests collaboratively.

By the end of this training, participants will be able to:

• Have an in-depth understanding of JIRA administration.
• Customize JIRA based on their own business needs.
• Define JIRA emails and notifications.
• Manage and assign users, groups, project roles.
• Manage JIRA permissions and security schemes.
• Perform JIRA troubleshooting.
• Deploy and customize JIRA service desk.

This instructor-led, live training in Bulgaria introduces the advanced capabilities of JIRA, including creating and managing different types of JIRA projects, using JIRA for agile projects, configuring agile boards, managing built-in and custom fields, creating and managing screens and filters, performing basic and advanced issue searching, applying screen schemes, managing and updating workflows, configuring and applying workflow schemes, performing analysis and generating reports.

By the end of this training, participants will be able to:

• Manage issues effectively.
• Create and run Scrum and Kanban projects.
• Manage built-in and custom fields.
• Understand and manage business processes, workflows and workflow schemes.
• Perform basic and advanced searches and analysis.
• Generate and review reports.

This instructor-led, live training in Bulgaria introduces JIRA's approach to software planning, tracking and releasing as it walks participants through the creation and management of a JIRA project.

By the end of this training, participants will be able to:

• Understand concepts and functionality behind JIRA's user interface and workflows.
• Add, modify, clone, link, and prioritize issues.
• Progress issues through the entire workflow.
• Perform searches.
• Manage and customize screens and filters.

JIRA Software is a powerful tool for Project Management and people tend to focus more on the tool than the method itself.

This instructor-led, live training introduces the participants to the power of Jira and Confluence, working together to serve the only purpose of helping the team to deliver successfully the product / project. The team will learn how to properly use these tools to be more efficient handling User Requirements, Testing, Communication, centralized in one place.

Will be studied JIRA projects, Confluence spaces, workflows, boards (Kanban & Scrum), planning and dependencies, Jira/Confluence linkage, reporting, important fields and custom fields, issue types, screen & filtering.

By the end of this training, participants will be able to:

• Create a Scrum or Kanban project
• Configure Jira to manage the project properly
• Manage issues effectively
• Build the necessary screen to handle issue types
• Create workflows and boards, and understand their interaction
• Perform basic and advanced searches and analysis
• Generate and review reports necessary for the team and the management

This instructor-led, live training in Bulgaria (online or onsite) is aimed at intermediate-level project managers who wish to create, execute, and manage forms in Jira effectively.

By the end of this training, participants will be able to:

• Understand Jira's core concepts, including issue types, workflows, and projects.
• Develop and manage custom fields to collect and organize data effectively.
• Optimize form-related processes for various project types and teams.