Issue Tracking Training in Plovdiv

This instructor-led, live training in Plovdiv (online or onsite) guides participants through the deployment of a JIRA instance. Attendees will learn advanced JIRA usage, installation, configuration, upgrading, and migration. The course covers customizing JIRA for projects, managing users, groups, and project roles, configuring dashboards, defining emails and notifications, applying security schemes, managing permissions, and troubleshooting JIRA. Participants will also install and customize JIRA Service Desk, set up a knowledge base, manage service desk users, and handle service requests collaboratively.

By the end of this training, participants will be able to:

• Gain a comprehensive understanding of JIRA administration.
• Customize JIRA to align with specific business requirements.
• Configure JIRA emails and notifications.
• Manage and assign users, groups, and project roles.
• Oversee JIRA permissions and security schemes.
• Conduct JIRA troubleshooting.
• Deploy and customize JIRA Service Desk.

This instructor-led live training in Plovdiv introduces the advanced capabilities of JIRA, including creating and managing different types of JIRA projects, using JIRA for agile projects, configuring agile boards, managing built-in and custom fields, creating and managing screens and filters, performing basic and advanced issue searching, applying screen schemes, managing and updating workflows, configuring and applying workflow schemes, performing analysis and generating reports.

By the end of this training, participants will be able to:

• Manage issues effectively.
• Create and run Scrum and Kanban projects.
• Manage built-in and custom fields.
• Understand and manage business processes, workflows and workflow schemes.
• Perform basic and advanced searches and analysis.
• Generate and review reports.

This instructor-led, live training in Plovdiv introduces JIRA's methodology for software planning, tracking, and release management by guiding participants through the creation and administration of a JIRA project.

By the conclusion of this training, participants will be able to:

• Grasp the concepts and functionalities underlying JIRA's user interface and workflows.
• Add, modify, clone, link, and prioritize issues.
• Move issues through the complete workflow lifecycle.
• Execute searches effectively.
• Manage and customize screens and filters.