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 Duration 7 hours

Course Outline

Introduction

  • Understanding Claude’s enterprise capabilities: chat interfaces, Projects, Skills, and Artifacts
  • Selecting the most appropriate feature for specific business tasks
  • Fundamentals of data management and guidelines on sensitive information handling

Projects

  • Setting up Project instructions and managing knowledge files
  • Structuring context to optimize team workflow
  • Practical exercise: creating a project to support a real-world team process
  • Managing sharing settings, access permissions, and content currency

Skills

  • Defining Skills and identifying scenarios where they outperform lengthy prompts
  • Constructing Skills: incorporating instructions, examples, and supporting resources
  • Validating Skills against actual use cases
  • Practical exercise: converting a repetitive task into a reusable Skill

Artifacts

  • Generating documents, tables, web pages, and lightweight tools as Artifacts
  • Refining outputs through iterative feedback loops
  • Practical exercise: transforming a raw spreadsheet into a visual report with charts

Analysis and Quality Control

  • Techniques for analyzing files and tabular data
  • Verifying numerical data, sources, and logical consistency
  • Identifying common error patterns and strategies for mitigation

Team Rollout

  • Establishing naming conventions, version control, and ownership for shared assets
  • Onboarding colleagues and gathering constructive feedback
  • Developing a 30-day implementation action plan

Requirements

  • Familiarity with interacting with chat-based AI assistants
  • Proficiency in standard office tasks, including document management, spreadsheet usage, and email communication
  • No prior programming knowledge is necessary

Target Audience

  • Business teams and department leaders seeking to leverage Claude for sharing knowledge and standardized workflows
  • Knowledge professionals across finance, human resources, marketing, sales, and operations
  • Team coordinators and internal AI advocates

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