ISTQB Certified Tester Advanced Level – Test Manager (CTAL-TM) Training Course

Test Process Management

• Planning, monitoring, control, and closure phases.
• Managing stakeholder interests in hybrid testing environments.
• Activities categorized by level and test type.
• Adaptive planning methodologies.

Risk-Based Testing

• Techniques for risk identification and mitigation.
• Success metrics and evaluation criteria.
• Comparison of 'heavy' versus 'light' risk-based approaches.

Test Strategy and Improvement

• Developing project test strategies and selecting appropriate approaches.
• Defining SMART objectives and exit criteria.
• Process improvement using the IDEAL model.
• Analysis techniques and retrospectives for gathering feedback.

Test Tools and Automation

• Lifecycle tools and their practical applications.
• Criteria for selecting and evaluating the benefits and risks of tools.
• Automated metrics and reporting mechanisms.

Managing the Product

• Test metrics: examples, progress monitoring, and decision-making reporting.
• Test estimation: key factors, techniques, and context-based selection.
• Defect management: workflow, stakeholders, and challenges in hybrid environments.
• Data-driven continuous improvement strategies.

Managing the Test Team

• Assessing required competencies and skills.
• Fostering team development, motivation, and work hygiene.

Stakeholder Engagement and the Value of Testing

• Understanding the cost of quality.
• Conducting cost-benefit analyses in testing.
• Communicating and presenting the value of testing to stakeholders.

Summary and Next Steps