Course Outline
Core Concepts, Social Engineering, and the Workplace Environment
Module 1: Cybersecurity Essentials for Employees
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Understanding threats: Defining cybersecurity and explaining why every employee plays a vital role.
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Digital hygiene and password strategy: Developing robust passwords, leveraging password managers, and adhering to the "one password per service" principle.
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Clear desk and clear screen policies: Managing physical information security within the office.
Module 2: Phishing and Social Engineering – Identifying Threats
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The psychology of attacks: Understanding social engineering and why cybercriminals exploit urgency, fear, or authority (e.g., CEO Fraud, BEC).
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Deconstructing phishing: Analyzing message headers, hidden links, and malicious attachments using authentic case studies.
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Alternative attack vectors: Addressing vishing (voice phishing) and smishing (SMS phishing).
Module 3: Securing Remote and Mobile Work
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Network security: Understanding the risks of public Wi-Fi (in cafes or transit) and the proper use of VPNs.
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Device protection: Implementing disk encryption, screen locks, and avoiding untrusted USB drives.
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Bring Your Own Device (BYOD) policies: Guidelines for using personal smartphones for business and ensuring data separation.
Tools, Regulations, and Incident Response
Module 4: Cybersecurity within the Microsoft 365 Ecosystem
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Access verification: Practical implementation of Multi-Factor Authentication (MFA/2FA) for secure logins.
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Secure data sharing: Controlling file and folder permissions in OneDrive and SharePoint to prevent unrestricted "anyone with the link" access.
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Collaborative communication: Safely using Microsoft Teams, including managing external guest invitations and shared files.
Module 5: Personal Data Protection and Practical GDPR Application
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Data classification: Distinguishing between public, confidential, sensitive, and personal information.
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GDPR in daily operations: Avoiding common pitfalls that lead to data breaches, such as emailing the wrong recipient or neglecting BCC.
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Data lifecycle management: Rules for securely transferring information to third parties and permanently deleting documents.
Module 6: Handling Security Incidents
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Identifying incidents: Recognizing breaches, such as lost devices, ransomware infections, or accidental phishing clicks.
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Reporting protocols: Determining who to notify and the required timelines, involving the IT Helpdesk, Security Plenipotentiary, and Data Protection Officer.
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Immediate response guidelines: Isolating affected devices from the network, maintaining composure, and avoiding DIY repairs or deletion of evidence.
Requirements
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Foundational proficiency with computers and web browsers.
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Regular use of standard office applications, including e-mail, messaging platforms, and document editors.
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No prior IT expertise is necessary – all technical concepts are framed through business value and routine workflows.
Target Audience
- Office and administrative staff, as well as mid-level management, across all departments.
- Hybrid or fully remote workers, for whom this training is particularly critical.
- Daily users of the Microsoft 365 ecosystem.
Testimonials (3)
Experience sharing, it's teacher's know-how and valuable.
Carey Fan - Logitech
Course - C/C++ Secure Coding
get to understand more about the product and some key differences between RHDS and open source OpenLDAP.
Jackie Xie - Westpac Banking Corporation
Course - 389 Directory Server for Administrators
the knowledge of the trainer was very high - he knew what he was talking about, and knew the answers to our questions
