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Course Outline
Introduction
- What is e-commerce fraud?
History of E-commerce Fraud
- Understanding e-commerce frauds which happened over the past decades.
- Understanding e-commerce frauds which are known to be common today.
Types of E-commerce Fraud
- True Fraud, Friendly Fraud, Phishing, Refund Fraud, Card Testing
- E-commerce fraud statistics and examples
Preparing an Anti-Fraud Strategy
Assessing Your Organization's Situation
Addressing Different Areas of Fraud Prevention
Authentication
Credit Card Fraud Detection
Fraud Detection Techniques
Managing Recurring Transactions
Fraud Screening
Communicating with Team and Getting Support for New Measures
Evaluating the Results
Adjusting to Changing Needs
Summary and Conclusion
Requirements
- Basic understanding of e-commerce and online payments
Audience
- Managers in charge of implementing security policies and controls.
14 Hours
Testimonials (1)
The trainer did not leave a single minute unexploited! He was up a storm throughout every lesson and provided much material for whatever he dealt with.