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 Duration 7 hours

Course Outline

Introduction to the EU AI Act

  • Intent and scope of the regulation
  • Key definitions applicable to end users
  • Overview of obligations for both organizations and individuals

Understanding Article 4: Prohibited AI Practices

  • Explanation of Article 4 prohibitions and their rationale
  • Specific examples of banned practices in workplace tools
  • Methods for detecting potential violations in daily usage

Your Role and Responsibilities

  • Expected conduct when utilizing AI systems
  • The impact of individual actions on organizational compliance
  • Foundations of privacy and data handling for end users

Safe Utilization of AI Tools

  • Practical advice for interacting with chatbots, recommendation engines, and automated decision tools
  • AI limitations: identifying when human intervention is necessary
  • Preventing and reporting biased or harmful outputs

Incident Reporting and Escalation

  • Defining incidents and suspected prohibited practices
  • Step-by-step workflow for incident reporting
  • Templates and evidence collection guidelines

Record-Keeping and Basic Evidence Collection

  • Essential records end users should maintain
  • Guidance on completing basic logs and checklists
  • Procedures for submitting records to auditors and compliance teams

Practical Scenarios and Exercises

  • Interactive scenario: Detecting a prohibited practice in a simulated system
  • Exercise: Submitting an incident report and compiling supporting evidence
  • Group discussion: Strategies for handling ambiguous AI outputs

Assessments and Certification

  • Brief knowledge check to verify understanding
  • Practical task: Completion of a sample incident report
  • Certificate of completion for those meeting the pass criteria

Summary and Next Steps

Requirements

  • Basic familiarity with workplace technology
  • Knowledge of your organization’s IT and data usage policies
  • A willingness to engage in scenario-based exercises

Target Audience

  • End users who interact with AI systems
  • Operational staff tasked with adhering to AI usage procedures
  • Non-technical stakeholders requiring the ability to identify prohibited AI practices

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