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Course Outline
Fiber Basics for OT Troubleshooting
- Applications of fiber in OT environments and the impact of link issues on operations
- Practical distinctions between single-mode and multimode fiber
- Common causes of communication loss, degradation, and intermittent faults
- Distinctions between what OT teams can diagnose in the field versus tasks requiring contractor repair
Safe Handling, Inspection, and Cleaning
- Eye safety, laser safety, and safe usage of fiber test tools
- Proper handling of patch cords, connectors, ports, and jumpers
- Inspecting connector end faces for dirt, contamination, and damage
- Correct cleaning techniques for connectors and verification before retesting
Essential Diagnostic Tools
- Using a visual fault locator to identify visible breaks and severe bends
- Using an optical power meter and light source to confirm signal presence and basic loss
- Using an inspection scope to assess connector condition prior to testing
- OTDR awareness - understanding displayed data, reading basic results, and knowing when to escalate for OTDR testing
Practical Troubleshooting Workflow
- Confirming symptoms and gathering relevant information from the affected link
- Applying a check, inspect, clean, retest workflow
- Isolating likely causes such as dirty connectors, excessive loss, macro bends, or fiber breaks
- Distinguishing likely fiber problems from port, transceiver, or device issues
Field Scenarios, Documentation, and Escalation
- Troubleshooting no link, intermittent communication, and high attenuation scenarios
- Recording test results and observations in a clear field report
- Communicating findings to internal support teams or external contractors
- Knowing when to stop testing and escalate for repair or specialist diagnostics
Hands-On Practice and Review
- Guided exercises using typical OT fiber fault scenarios
- Applying the full troubleshooting workflow from symptom to escalation decision
- Review of good practices, common mistakes, and next steps
Requirements
- Basic understanding of network infrastructure and communication links
- Some experience troubleshooting network or OT communication issues in the field
- Basic hands-on experience with cabling, ports, and network devices
Audience
- OT technicians
- Network and communications support staff
- Field personnel responsible for first-line fiber issue diagnosis
7 Hours
