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Course Outline
Orientation to QAD 2010
- Overview of QAD Enterprise Applications architecture
- Interface layout, menu structures, and navigation techniques
- Concepts of data organization and lookup mechanisms
Quality Management Module
- Fundamentals of quality processes and regulatory compliance
- Tracking non-conformances and managing corrective actions
- Linkages with production schedules and supplier management
Financial Management Module
- Structure of core financial components (General Ledger, Accounts Payable, Accounts Receivable)
- Transaction processing flows and posting logic
- Essential reporting features and reconciliation utilities
Materials Management
- Basics of inventory control and warehouse operations
- Procurement cycles and requisition procedures
- Material Requirements Planning (MRP) and scheduling overview
Systems Administration Overview
- Fundamental security protocols and user account management
- Principles of menu design and program configuration
- System monitoring, print management, and job execution features
Cross-Functional Integration
- Data movement and synchronization between modules
- Practical examples of interdependencies, such as between materials and finance
- The role of system staff in facilitating cross-departmental workflows
Support, Troubleshooting, and Documentation
- Common user challenges and resolution strategies
- Leveraging QAD help resources and support documentation
- Best practices for maintaining system documentation and updates
Recap and Future Directions
Requirements
- A foundational grasp of standard business processes in manufacturing or distribution contexts
- Basic familiarity with ERP system operations or administrative functions
Intended Learners
- System personnel responsible for supporting QAD end-users
- IT support professionals preparing for user support or administrative roles
- New team members entering QAD-centric work environments
14 Hours
