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Course Outline
Module 1: ISO 9001 – Interpretation of the Standard
- Introduction to Quality Management Principles.
- Overview of the ISO 9001 structure and clauses.
- Key terms and definitions.
- Process approach and risk-based thinking.
- Detailed analysis of ISO 9001:2015 requirements.
- Application of requirements in real business scenarios.
- Documentation and implementation guidance.
Module 2: ISO 9001 – Internal Auditor Training
- The role and responsibilities of an internal auditor.
- Audit planning and preparation.
- Conducting opening and closing meetings.
- Interviewing techniques and evidence collection.
- Nonconformity classification and reporting.
- Writing effective audit reports.
- Corrective action follow-up.
- Practical audit simulations (case study-based).
Module 3: ISO 27001 – Interpretation of the Standard
- Fundamentals of Information Security Management Systems (ISMS).
- Key concepts and principles of ISO 27001.
- Detailed walkthrough of ISO 27001:2022 clauses and Annex A controls.
- Risk assessment and treatment methodologies.
- Statement of Applicability (SoA) and documentation requirements.
- Implementation challenges and best practices.
Module 4: ISO 27001 – Internal Auditor Training
- Auditing techniques for information security controls.
- Planning and executing ISMS internal audits.
- Evidence gathering in a digital environment.
- Reporting information security nonconformities.
- Follow-up and continual improvement processes.
- Audit roleplay based on realistic ISMS scenarios.
Summary and Next Steps
Requirements
- An understanding of basic business processes.
- Familiarity with quality or information security concepts.
- Interest in compliance, auditing, or management systems.
Audience
- Quality assurance professionals.
- Information security managers.
- Internal auditors and compliance officers.
21 Hours
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