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Duration 14 hours
Course Outline
Getting Started with OpenUEM
- Overview of endpoint management principles and OpenUEM features
- Grasping the concepts of endpoint lifecycle and management
- Setting up the lab and preparing the test environment
Installing and Configuring OpenUEM
- Setting up the OpenUEM server components
- Installing agents on Windows, macOS, and Linux systems
- Adjusting network and security parameters
Enrolling and Organizing Endpoints
- Adding endpoints to the OpenUEM console
- Structuring and categorizing devices for streamlined management
- Assigning roles and administrative permissions
Fundamentals of Device Management
- Distributing software and updates to controlled devices
- Establishing policies and compliance rules
- Keeping track of device status and activity
Managing Patches and Automation
- Planning updates and automating patch distribution
- Verifying software deployments through testing
- Applying best practices for endpoint security and compliance
Reporting and Problem Resolution
- Creating reports on device status and operations
- Addressing common endpoint challenges through basic troubleshooting
- Setting up monitoring alerts for proactive oversight
Capstone Project and Practical Application
- Practical lab session covering device enrollment, update deployment, and endpoint monitoring
- Scenario-driven tasks to solidify understanding
- Analysis and discussion of lab outcomes
Recap and Future Pathways
Requirements
- A solid grasp of fundamental IT support principles
- Practical experience with endpoint devices and their operating systems
- Basic knowledge of networking and device setup
Target Audience
- IT support team members
- Technical helpdesk agents
- Entry-level system administrators
Testimonials (2)
How trainer deliver knowledge so effectively
Vu Thoai Le - Reply Polska sp. z o. o.
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