Oracle Communications Billing and Revenue Management (BRM) Training Course
Oracle Communications Billing and Revenue Management (BRM) is a comprehensive, integrated software solution designed to manage the complex billing and revenue processes for communication service providers (CSPs).
This instructor-led, live training (online or onsite) is aimed at intermediate-level billing and revenue managers who wish to effectively manage and optimize their billing and revenue operations using Oracle's powerful tools and features.
By the end of this training, participants will be able to:
- Understand the fundamentals of Oracle communications billing and revenue management (BRM).
- Learn how to configure and manage billing processes.
- Gain proficiency in using Oracle BRM for revenue management.
- Explore advanced features for optimizing billing and revenue operations.
- Develop skills in reporting and analytics for billing and revenue management.
Format of the Course
- Interactive lecture and discussion.
- Lots of exercises and practice.
- Hands-on implementation in a live-lab environment.
Course Customization Options
- To request a customized training for this course, please contact us to arrange.
Course Outline
Introduction to Oracle Communications Billing and Revenue Management
- What is billing and revenue management?
- Importance of billing and revenue management in business
- Overview of Oracle BRM
- Navigating Oracle BRM
- Setting up users and roles
Billing Process Management
- Types of billing processes
- Lifecycle of a billing process
- Configuring billing parameters
- Managing billing processes
- Payment processing
- Automation and workflow
Revenue Management
- Understanding revenue streams
- Importance of revenue management in telecom
- Pricing and rating
- Managing revenue streams
- Understanding revenue recognition principles
- Implementing revenue recognition policies
- Using reports to track revenue performance
- Creating custom reports and dashboards
Advanced Features and Optimization
- Managing customer accounts and profiles
- Handling customer queries and issues
- Defining and managing products and services
- Configuring product catalogs and bundles
- Integrating Oracle BRM with ERP and CRM systems
- Ensuring seamless data flow between systems
- Ensuring data security in billing and revenue management
- Complying with industry standards and regulations
- Performance optimization
Customization and Best Practices
- Customizing user interfaces and workflows
- Extending functionality with add-ons and plugins
- Implementing best practices for billing and revenue operations
- Common issues and solutions
- Accessing Oracle support resources
Summary and Next Steps
Requirements
- Basic understanding of Oracle applications
- Familiarity with billing and revenue management processes
Audience
- Billing managers
- Revenue managers
- System administrators
- Business analysts
Open Training Courses require 5+ participants.
Oracle Communications Billing and Revenue Management (BRM) Training Course - Booking
Oracle Communications Billing and Revenue Management (BRM) Training Course - Enquiry
Testimonials (5)
I liked very much the format of the training, hands on, directly in sql developer.
Andreea - OPEN COURSE
Course - Oracle Database 19c PL and Advanced SQL
The exercises were explained very good.
Monica - DB Global Technology
Course - PL/SQL in Oracle 19c
overall a good training that responds to my needs. I received also information about Oracle VM VirtualBox allowing me to continue the practice on my own.
Liviu
Course - Oracle SQL LP - Fundamentals
I learned complex functions and how to apply them
Ana Alexandrescu - DB Global Technology
Course - Oracle SQL Advanced
It was quite hands-on, not too much theory.
David Lambaerts - Estee Lauder BV
Course - ORACLE PL/SQL Fundamentals
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