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 Duration 14 hours

Course Outline

Introduction to ProWatch

  • Overview of system architecture and design
  • Key software and hardware elements
  • Licensing models and product editions

Installation and Setup

  • Deploying ProWatch server and client applications
  • Initial database configuration and setup
  • Establishing network and hardware connectivity

User and Access Management

  • Creating and maintaining user accounts
  • Defining access permissions and time schedules
  • Managing badges and digital credentials

Hardware and Door Configuration

  • Adding and configuring controllers and readers
  • Setting up alarm points and output devices
  • Implementing advanced door logic rules

Monitoring and Incident Response

  • Utilizing live monitoring dashboards
  • Processing and acknowledging alarms
  • Generating incident reports and escalation procedures

Integration Capabilities

  • Connecting with CCTV and video management systems
  • Integrating intrusion detection platforms
  • Linking third-party applications

Maintenance and Troubleshooting

  • Database upkeep and backup strategies
  • Optimizing system performance
  • Resolving common technical issues

Summary and Future Steps

Requirements

  • Fundamental understanding of enterprise security ecosystems
  • Prior experience with access control or building management systems
  • Foundational networking knowledge

Target Audience

  • Security administrators and access control specialists
  • IT and network professionals responsible for security infrastructure support
  • Corporate security consultants

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