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 Duration 7 hours

Course Outline

  • How adults learn - the four stages of the learning process, associated difficulties, and management strategies for each stage
  • Stages in the training delivery process (sensing, acting, integrating, embedding), including potential challenges and limitations
  • Key characteristics of a successful trainer
  • Managing a training program
  • Common difficulties and effective ways to overcome them

What you will learn:

  • How to build an effective training program and deliver it in a manner tailored to the specific needs of your audience;
  • How to cope with difficult situations that may arise during a training program;
  • How to identify your own strengths and leverage them to enhance adult learning.

Skills developed:

  • Training program design
  • Understanding different participant types
  • Identifying your own personal characteristics
  • Adapting communication to meet the needs of the group.

Key Outcomes:

  • Understand the four stages of adult learning and how to support learners through each phase.
  • Gain clarity on the training delivery process (sensing, acting, integrating, embedding).
  • Learn the qualities of a successful trainer and how to cultivate them.
  • Manage and structure a complete training program.
  • Handle difficult participants and situations with confidence.
  • Identify and utilize your own trainer strengths to maximize learning impact.

Requirements

Recommended (but not mandatory):

  • Experience in teaching, coaching, mentoring, or presenting in a professional environment.
  • A foundational understanding of workplace learning or training contexts.
  • An interest in refining communication, facilitation, and program design capabilities.

Ideal for:

  • Trainers, facilitators, and instructors, whether newly qualified or aspiring.
  • Managers or team leads responsible for delivering internal training.
  • HR and L&D professionals who design or conduct learning programs.

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