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Course Outline

1. GUIDING PRINCIPLES

Explore the core principles of user-centred design.

Introduce ISO9241 as a critical standard in the field of usability.

Clarify the distinctions between usability and user experience.

Learn to confidently identify user needs and goals.

2. USER RESEARCH

Outline the essential components of use.

Master techniques for interviewing target audiences.

Distinguish between observation and interpretation.

Collect and analyse high-quality user data.

Develop advanced research techniques and methods.

3. ILLUSTRATING THE CONTEXT OF USE

Identify potential users for your product or system.

Create product personas and interpret their specific needs.

Understand Hick’s Law regarding the relationship between the number of choices in a user interface and cognitive load.

Define and manage the components of user stories.

4. MEASURING USABILITY

Define usability in terms of effectiveness, efficiency, and satisfaction.

Utilise behavioural data to identify effective and ineffective design ideas.

Select between design alternatives using the A/B testing method.

Explain the value of iterative design.

5. INFORMATION ARCHITECTURE

Create a structured experience from disorganised information.

Develop a seamless flow between users and products or services.

Organise, structure, and label content, functions, and features.

Contrast implementation, mental, and conceptual models.

6. INTERACTION DESIGN

Confidently describe various user interface design patterns.

Select appropriate interactive controls in user interface design.

Easily define the concept of progressive disclosure.

State the difference between interaction design and information architecture.

Highlight the importance of consistency in user interface design.

7. VISUAL DESIGN

Create user interface designs that leverage universal principles of visual design.

Identify effective and ineffective page layouts.

Select appropriate interactive controls in user interface design.

Enhance research insights using eye-tracking methodology.

8. INTERFACE PROTOTYPING

Choose between different types of prototyping, such as paper and digital.

Describe the differences between prototypes and sketches.

Identify multiple design solutions before finalising a specific design.

Practically sketch paper prototypes.

9. USABILITY EVALUATION

Recall Jacob Nielsen’s Usability heuristics and other usability principles.

State the various types of usability evaluation.

Record data from usability evaluations.

Evaluate system usability by applying usability heuristics.

Requirements

No specific prerequisites are required to enroll in this course.

 28 Hours

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