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Course Outline

1. GUIDING PRINCIPLES

Explore the core principles of user-centred design.

Gain an introduction to ISO9241, a critical standard in the field of usability.

Understand the distinct differences between usability and overall user experience.

Learn to accurately identify user needs and objectives with confidence.

2. USER RESEARCH

Outline the key components of a use case.

Develop effective techniques for interviewing target audiences.

Distinguish between direct observation and subjective interpretation.

Collect and analyze high-quality user data effectively.

Refine your approach to developing research techniques and methodologies.

3. ILLUSTRATING THE CONTEXT OF USE

Identify the likely users of your product or system.

Construct detailed product personas and interpret their specific needs.

Apply Hick’s Law to understand the relationship between the number of interface choices and cognitive load.

Define and manage the key elements of user stories.

4. MEASURING USABILITY

Define usability in terms of effectiveness, efficiency, and user satisfaction.

Leverage behavioural data to spot strong and weak design elements.

Utilize A/B testing methods to select the best design alternative.

Understand the benefits of iterative design processes.

5. INFORMATION ARCHITECTURE

Transform unstructured information into a cohesive experience.

Establish a logical flow between the user and the product or service.

Organize, structure, and label content, functions, and features.

Differentiate between implementation, mental, and conceptual models.

6. INTERACTION DESIGN

Accurately describe various user interface design patterns.

Select the appropriate interactive controls for your interface.

Explain the concept of progressive disclosure clearly.

Identify the distinctions between interaction design and information architecture.

Recognize the vital role of consistency in user interface design.

7. VISUAL DESIGN

Design user interfaces that leverage universal principles of visual design.

Distinguish between effective and ineffective page layouts.

Select the right interactive controls for user interface design.

Enhance your insights by applying eye-tracking methodology to research.

8. INTERFACE PROTOTYPING

Evaluate different prototyping types, such as paper and digital formats.

Clarify the differences between detailed prototypes and rough sketches.

Identify a range of design solutions before committing to a final approach.

Practice creating paper prototypes hands-on.

9. USABILITY EVALUATION

Review Jacob Nielsen’s Usability Heuristics and other key principles.

Identify the various methods of usability evaluation.

Document data generated from usability tests.

Assess system usability by applying established heuristics.

Requirements

No prior specific requirements are needed to enroll in this course.

 28 Hours

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