Claude AI Training in Sofia

This instructor-led, live training in Sofia guides beginners in applying Claude AI to customer support and service operations. Participants will master automating triage, crafting tone-appropriate responses, and integrating AI into existing workflows through practical, hands-on exercises.

This live training on Claude AI in Sofia enables professionals to apply the tool effectively for data analysis and BI operations. The curriculum covers exploratory data analysis, SQL generation, and dashboard design via natural language prompting, with the goal of streamlining workflows and enhancing insight extraction from business data.

This instructor-led, live training in Sofia (online or onsite) is designed for intermediate-level researchers, analysts, and knowledge workers who wish to use Claude AI to process large volumes of data, synthesize information, and automate research activities.

Upon completion of this training, participants will be able to:

• Utilize Claude AI for literature reviews and research synthesis.
• Summarize reports, research papers, and lengthy documents.
• Extract key insights and trends from both structured and unstructured data.
• Incorporate Claude AI into research and knowledge management workflows.

This instructor-led, live training in Sofia (online or onsite) is aimed at beginner to intermediate content creators, writers, and marketers who want to leverage Claude AI for content generation, editing, and summarization to enhance blogs, reports, and marketing materials.

By the end of this training, participants will be able to:

• Use Claude AI for content brainstorming and idea expansion.
• Enhance writing with AI-assisted editing and proofreading.
• Generate summaries for long-form content and reports.
• Automate marketing copy creation for different platforms.

This instructor-led, live training in Sofia (online or onsite) is designed for intermediate-level software developers and AI engineers who want to integrate Claude AI into their applications, create AI-powered chatbots, and boost software functionality through AI-driven automation.

By the end of this training, participants will be able to:

• Leverage the Claude AI API to integrate AI into applications.
• Create AI-driven chatbots and virtual assistants.
• Enhance applications with AI-powered automation and NLP.
• Optimize and fine-tune Claude AI models for various use cases.

This instructor-led, live training in Sofia (online or onsite) is aimed at beginner-level professionals who wish to integrate Claude AI into their daily workflows to improve efficiency and automation.

By the end of this training, participants will be able to:

• Use Claude AI for automating repetitive tasks and streamlining workflows.
• Enhance personal and team productivity using AI-powered automation.
• Integrate Claude AI with existing business tools and platforms.
• Optimize AI-driven decision-making and task management.

This instructor-led, live training in Sofia (online or onsite) is aimed at beginner-level business professionals, customer support teams, and tech enthusiasts who wish to understand the fundamentals of Claude AI and leverage it for business applications.

By the end of this training, participants will be able to:

• Understand Claude AI’s capabilities and use cases.
• Set up and interact with Claude AI effectively.
• Automate business workflows with conversational AI.
• Enhance customer engagement and support using AI-driven solutions.

This two-day course is designed for developers who already utilize AI coding tools like Cursor, Claude Code, or Copilot. It focuses on delegating complete tasks to agents, constructing the personalization stack (Rules, AGENTS.md, Skills, MCP, Agents), integrating and creating MCP servers, executing agents in parallel, and implementing a structured agentic workflow. The content is tool-agnostic and serves as a continuation of the Foundations course.

This two-day introductory course is designed for individuals new to AI-assisted development tools, including those with minimal or no prior coding experience. It explores the underlying mechanics of these platforms, teaches how to effectively guide them through prompts, and demonstrates their application in common scenarios: constructing a small project from the ground up, navigating existing codebases, and critically reviewing the outcomes. The content is tool-agnostic, making it applicable to Cursor, Claude Code, Copilot, and similar platforms. This course serves as a prerequisite for the Agentic AI Development: Advanced Workflows training.

This two-part training programme is tailored for software delivery teams aiming to embed AI-enhanced engineering workflows into their daily operations through the use of Claude Code.

This live, instructor-led training in Sofia is designed for intermediate developers aiming to design, implement, and test AI agents utilizing the Claude API and the Agent SDK.

Upon successful completion of this training, participants will possess the skills to:

• Utilize the Messages API by leveraging system prompts, structured outputs, and streaming capabilities
• Configure tools and establish a robust loop for tool execution and recovery
• Integrate agents with external systems via Model Context Protocol (MCP) servers
• Develop and execute agents using the Claude Agent SDK, including management of permissions and subagents
• Optimize performance by reducing costs and latency through prompt caching and efficient context management
• Validate agent performance, maintain logs, and monitor behavior using targeted evaluation sets

Claude for Business Productivity and AI Agents is a two-day instructor-led training that teaches business professionals how to use Claude effectively to improve productivity, automate everyday tasks, and create AI-powered assistants without programming. Participants will learn prompt engineering, document and data processing, project organization, and how AI agents work. Through practical exercises and real-world business scenarios, they will gain the knowledge and confidence to design, build, and refine their own no-code AI agents using Claude.

Level

Beginner to Intermediate

Learning Objectives

By the end of this training, participants will be able to:

• Understand the capabilities, limitations, and best practices for using Claude in a business environment.

• Write effective prompts using proven prompt engineering techniques.

• Use Claude to generate, summarize, analyze, and transform business documents and data.

• Create reusable Claude Projects to organize knowledge, instructions, and recurring tasks.

• Apply Claude to common business activities such as reporting, project management, document creation, research, and data organization.

• Explain how AI agents work and identify business processes that can benefit from AI-driven automation.

• Distinguish between prompts, AI assistants, workflows, and AI agents.

• Analyze the structure and key components of an AI agent.

• Design AI agents using a structured, no-code methodology.

• Use Claude's AI capabilities to create and refine business assistants and automated workflows.

• Apply best practices for testing, improving, and governing AI-generated solutions.

Format of the Course

• Interactive lectures and instructor demonstrations

• Guided discussions and best-practice recommendations

• Hands-on exercises using Claude

• Individual and group workshops

• Practical business scenarios based on real organizational use cases

Course Customization Options

This course can be customized to include organization-specific use cases, documents, workflows, and business processes. Practical exercises may be adapted to participants' roles, such as management, finance, operations, merchandising, administration, sales, customer service, or project management. Additional focus can also be placed on document automation, data analysis, AI agent design, or industry-specific applications.

Target Audience

This instructor-led, live training is intended for business professionals, managers, team leaders, executive assistants, project managers, operations specialists, and knowledge workers who want to use Claude to improve productivity, automate business processes, and understand how to create AI agents without programming.

This live, instructor-led training in Sofia is designed for intermediate to advanced developers and tech leads seeking to configure and scale Claude Code for consistent team usage.

By the end of this training, participants will be able to:

• Structure CLAUDE.md files, settings, and permissions for repositories and teams
• Create custom subagents with specific roles and tool access
• Write hooks that automatically enforce formatting, tests, and safety rules
• Package recurring workflows as Skills, slash commands, and plugins
• Connect Claude Code to external systems via MCP servers
• Run Claude Code non-interactively in scripts and CI pipelines, and critically review its output

This instructor-led, live training in Sofia is tailored for: Business users aiming to build simple internal tools and prototypes.

Upon completing this training, participants will be able to:

• Describe a small tool clearly enough for AI to construct it
• Create a working prototype using Lovable
• Utilize Claude Code for simple helper tools with proper guidance
• Recognize when a prototype requires a professional developer

This live, instructor-led training in Sofia targets knowledge workers and managers looking to delegate entire task workflows to Claude.

By the end of the session, attendees will be able to:

• Comprehend the independent capabilities of Claude Cowork
• Offload research, document creation, and file tasks
• Plan, assess, and adjust the work assigned
• Identify limitations and practice safe utilization

Claude Cowork transitions from responding to single prompts to executing comprehensive tasks, such as research, documentation, and file management. This course instructs users on formulating precise assignments, verifying plans, and assessing results. Participants will delegate three practical tasks and configure a scheduled workflow.

Delivered as a live, instructor-led training in Sofia, this session is designed for knowledge workers, assistants, and project leads who prefer delegating entire tasks to Claude over step-by-step chatting.

By the end of the training, participants will be able to:

• Differentiate between conversational chat and delegated work in Cowork
• Draft assignments specifying goals, materials, limits, and acceptance criteria
• Produce documents, spreadsheets, and presentations from folder contents
• Delegate research from the initial question to a completed report
• Utilize plugins, skills, and connectors within Cowork
• Set approval points, backups, and secure folder access protocols

Course Format

• Duration: 1 day (7 hours)
• Interactive training with a trainer, discussions, and hands-on exercises based on participants' own use cases
• Day 1 Outcome: Each participant will have delegated three real tasks to Cowork, reviewed the results, and set up a scheduled task.

Course Customization Options

• Please contact us to arrange a customized training solution for this course.

Claude extends well beyond a simple chat interface. Through projects, artifacts, skills, connectors, and Cowork, it can automate and streamline recurring tasks across administration, finance, purchasing, and HR. This two-day course explains how these components integrate and guides you through setting them up for specific business needs. By the end, participants will have a functional project, a tailored skill, and a routine ready for immediate implementation.

This live, instructor-led training in Sofia is designed for professionals in administration, finance, purchasing, HR, project, and process management who are currently using or introducing Claude and wish to leverage its capabilities beyond basic conversation.

Upon completion of this training, participants will be able to:

• Evaluate Claude’s various models and interfaces to select the optimal tool for specific tasks.
• Configure projects with persistent instructions and knowledge files to ensure continuity and avoid starting from scratch.
• Leverage artifacts to generate reports, tables, summaries, and lightweight interactive tools.
• Develop, test, and deploy custom skills tailored to recurring workflows.
• Establish secure connectors for mailboxes, calendars, and file storage while maintaining controlled access rights.
• Delegate tasks to Claude Cowork and automated routines, and effectively review the outcomes.
• Implement team-level standards for data protection, review processes, and shared templates.

Course Format

• Duration: Two days (7 hours per day).
• An interactive learning experience featuring trainer-led sessions, discussions, and hands-on exercises focused on participants’ real-world scenarios.
• Day 1 Outcome: Each participant will have a configured project for their specific use case, two refined templates, and an initial artifact created from actual data.
• Day 2 Outcome: Participants will exit the course with a functional skill, an active connector, a configured routine, and a 30-day implementation plan.

Customization Options

• Contact us to discuss tailoring this training to your specific organizational needs.

This instructor-led, live training in Sofia (online or onsite) is aimed at senior leaders and executives who wish to harness Claude as a strategic business assistant to enhance decision-making, accelerate planning and build competitive advantage through AI-augmented leadership.

Claude Code goes beyond simple code completion—it operates as a terminal-native development agent that reads your codebase, plans multi-step changes, runs tests, and drives tasks from a single instruction to deliver working results. This one-day workshop offers participants structured, hands-on training in configuring Claude Code for real projects, writing effective delegations for reviewable outcomes, using CLAUDE.md as persistent project memory, and connecting internal tools through the Model Context Protocol.

This instructor-led live training in Sofia is designed for intermediate-level developers who wish to take a project from an initial idea to a deployed, production-ready application using Claude Code.

By the end of this training, participants will be able to:

• Configure Claude Code and guide it effectively using a CLAUDE.md file.
• Scaffold an application and integrate data sources with a CMS.
• Create tests and perform quality assurance using subagents.
• Set up automated deployment pipelines to Vercel or Cloud Run.

This live, instructor-led session in Sofia is tailored for teams looking to align knowledge sharing and standardize workflows in Claude.

By the end of the session, participants will be equipped to:

• Configure Claude Projects with integrated team knowledge
• Develop reusable Skills for repetitive tasks
• Leverage Artifacts for documentation, summaries, and basic utilities
• Implement standardized operational methods across the team

Skills convert repetitive workflows into reusable, consistent procedures that Claude adheres to every time. This course demonstrates how to pinpoint appropriate tasks, author skills, verify their performance, and roll them out across your team. Every participant will create and test a skill for an actual business need.

This live, instructor-led training in Sofia is tailored for: specialist and key users who seek to execute recurring team tasks with consistent quality and uniformity using Claude.

Upon completion, participants will be able to:

• Understand the definition of a skill and its distinction from projects, instructions, and agents.
• Identify workflows worth converting into skills.
• Author skills complete with descriptions, workflows, examples, and templates.
• Test skills using real-world scenarios and optimize them.
• Manage the distribution, versioning, and upkeep of skills within the team.
• Integrate skills with connectors and Cowork.

Course Structure

• Duration: 1 day (7 hours)
• Interactive sessions with a trainer, discussions, and practical exercises based on participants' specific use cases.
• Outcome: By the end of Day 1, each participant will have a tested skill for a specific recurring task, shared with the team, plus a list of additional candidates.

Customization Availability

• For customized training requirements, please contact us to schedule.

Teams responsible for administration, accounting, legal, purchasing, warehousing, and customer service can optimize their efficiency by configuring Claude to handle their unique documents and standard operating procedures. This modular course blends a shared introductory session with specialized department days centered on real business documents. Each team departs with at least one workflow that delivers faster results starting the week after the course.

This instructor-led live training in Sofia is targeted at teams from administration, accounting, legal, purchasing, warehouse, and customer service within mid-sized enterprises, accommodating both beginner and advanced users.

By the conclusion of this training, participants will be able to:

• Utilize Claude for substantive departmental tasks, moving beyond basic chatbot capabilities
• Create specialized projects and knowledge repositories for their respective departments
• Use Claude to review and compare contracts, invoices, and receipts, while extracting key data points
• Accelerate the preparation of inquiries, quotes, and multilingual customer correspondence while maintaining consistent quality
• Link Claude with Outlook and file storage platforms to automate initial recurring processes
• Define at least one departmental workflow that achieves higher efficiency from the following week onward

Course Format

• Duration: 3 days, structured modularly with one general foundation day and two department-specific days
• Interactive learning with a trainer, featuring discussions and practical exercises focused on participants' own scenarios
• Day 1 Result: All participants demonstrate confident usage of Claude, and each team has established a departmental project using real documents.
• Day 2 Result: Administration and finance teams each implement one workflow that is faster via Claude, backed by a tested skill.
• Day 3 Result: Every department secures at least one concrete workflow that improves speed immediately, and the team identifies the path forward for automation.

Course Customization

• To request a bespoke training package for this course, please contact us to discuss arrangements.

This instructor-led, live training in Sofia (online or onsite) is designed for software developers and engineering teams who wish to use Claude Code to accelerate development cycles, improve code quality, and automate repetitive programming tasks.

By the end of this training, participants will be able to install and configure Claude Code, edit multi-file codebases using natural language, leverage approval modes, and integrate with Git and CI/CD.