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Duration 40 hours
Course Outline
1. Product Conceptualization
- Recognizing customer needs
- Conducting market and competitor assessments
- Estimating market size linked to specific customer problems or needs
- Segmenting users and defining personas
- Establishing product vision, purpose, and strategic direction
- Prioritizing initiatives based on value and effort
- Developing value maps and identifying desired outcomes
2. Product Development
- User-centered design (UX/UI)
- Incremental and iterative development using cross-functional teams (Scrum)
- Managing the backlog and crafting user stories
- Applying early validation techniques (MVP, experiments)
- Establishing key product metrics
- Conducting a Practical Design Thinking workshop
- Applying prompt engineering for leaders (AI application in products)
- Implementing data-driven design principles
- Creating service design blueprints (service mapping)
- Refining backlog management and prioritization (expert-led session)
3. Product Delivery to Customers
- Managing releases and product roadmaps
- Implementing go-to-market strategies
- Handling onboarding and evaluating post-launch user experience
- Collecting feedback in production environments
- Aligning with marketing and sales teams
- Constructing product funnels and monitoring dashboards
4. Realizing Value
- Tracking product metrics (NPS, DAU, retention, etc.)
- Developing monetization and pricing strategies
- Analyzing funnels
- Evaluating customer value (LTV, CAC, ROI)
- Driving data-informed iteration
- Managing the product lifecycle
- Ensuring product scalability and sustainability
- Managing Product P&L
- Preparing the business case
Conclusion and Future Steps
Requirements
- A foundational understanding of banking operations
- Hands-on experience in digital product development
- Basic familiarity with AI concepts
Target Audience
- Product managers within the banking industry
- Leaders driving digital transformation
- Banking experts engaged in AI-driven product design
Testimonials (1)
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