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Duration 21 hours (3 days)
Course Outline
Foundations of Conversational AI
- The historical trajectory and evolution of voice assistants
- Core components: ASR, NLU, Dialogue Management, and TTS
- Survey of leading platforms: Alexa, Google Assistant, and Rasa
Crafting Voice Interfaces
- Fundamental principles of conversational UX
- Modeling intents and extracting entities
- Utilizing voice design tools and mapping flows
Development with Dialogflow and Alexa
- Dialogflow agents, intent definition, and webhook fulfillment
- Alexa Skills: defining intents, slots, voice models, and endpoint connections
- Managing multi-turn dialogues and session states
Constructing Assistants with Rasa
- Rasa architecture: NLU, Core, and Actions components
- Configuring training data and domain settings
- Implementing custom actions, forms, and context-aware dialogues
Integrating Voice Assistants
- Connecting to APIs and back-end webhook services
- Linking with CRMs, databases, and external applications
- Deploying assistants in web apps, IoT devices, and mobile platforms
Testing, Release, and Performance Tuning
- Employing simulators and test cases for voice interaction validation
- Monitoring usage patterns and debugging conversational logic
- Deploying to Google Assistant, Alexa hardware, or private platforms
Security, Compliance, and Scalability
- Implementing user authentication and authorization protocols
- Ensuring data privacy, GDPR adherence, and maintaining audit trails
- Managing version control and CI/CD pipelines for voice applications
Recap and Forward-Looking Strategies
Requirements
- Solid grasp of RESTful APIs and JSON structures
- Proficiency in at least one programming language (such as Python or JavaScript)
- Working knowledge of natural language processing principles
Target Audience
- Software engineers
- UX designers specializing in voice-based interfaces
- Conversational AI teams focused on developing virtual assistants