Get in Touch
 Duration 7 hours

Course Outline

Basics of Digital Intelligence

  • Defining digital intelligence within the public sector context.
  • Key elements: tools, digital literacy, data management, and ethical considerations.
  • Overview of digital capability frameworks and maturity models.

Applications in the Public Sector

  • Illustrations of digital intelligence in policy formulation and service provision.
  • Case studies spanning health, transportation, education, and finance sectors.
  • Analysis of key success factors and associated challenges.

Instruments for Data Retrieval and Visualization

  • Utilizing dashboards to investigate and present data effectively.
  • Navigating government open data portals.
  • Overview of standard data visualization platforms: Power BI, Tableau, and Excel.

Transforming Data into Insights

  • Converting raw data into actionable decision-making inputs.
  • The role of indicators, KPIs, and performance reporting mechanisms.
  • Identifying biases, data gaps, and uncertainties.

Effective Communication through Digital Intelligence

  • Constructing narratives backed by evidence and data.
  • Providing robust support to senior leadership and key stakeholders.
  • Adhering to ethical standards in the use of visualizations and digital storytelling.

Strategic Planning for Digital Maturity

  • Evaluating current organizational digital capabilities.
  • Defining objectives for enhancing data literacy and adopting new tools.
  • Strategies for internal collaboration and workforce upskilling.

Conclusion and Future Actions

Requirements

  • General knowledge of public sector information systems
  • Fundamental understanding of digital tools and data management practices
  • Professional experience in roles related to program or policy analysis, reporting, or service delivery

Target Audience

  • Policy and program analysts
  • Digital transformation teams
  • Public sector professionals who utilize data to guide decision-making

Number of participants


Price per participant

Testimonials (3)

Upcoming Courses

Related Categories