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Duration 14 hours
Course Outline
Introduction to Enterprise AIOps Platforms
- An overview of the evolution of enterprise observability and AIOps.
- The role of Splunk, Moogsoft, and Dynatrace within the AIOps ecosystem.
- A comparative analysis of capabilities, strengths, integrations, and use cases.
Leveraging Splunk for AIOps
- Ingesting metrics, logs, and events from varied sources.
- Developing searches, dashboards, and alerts for real-time visibility.
- Utilizing Splunk ITSI for anomaly detection and assessing service health.
Gaining Operational Intelligence with Moogsoft
- Understanding Moogsoft AIOps architecture and deployment strategies.
- Managing noise reduction, deduplication, and alert correlation.
- Automating incident workflows and enriching data.
Achieving End-to-End Observability with Dynatrace
- Deploying OneAgent and auto-discovering services.
- Employing Davis AI for root cause analysis and predictive alerts.
- Monitoring cloud-native environments, SLOs, and service flows.
Unifying Splunk, Moogsoft, and Dynatrace
- Cross-platform data integration and API utilization.
- Establishing unified incident management and escalation pathways.
- Centralizing insights through dashboards and alert pipelines.
Architecting Scalable AIOps Workflows
- Implementing self-healing automation across various toolchains.
- Defining KPIs and reporting frameworks for AIOps performance.
- Ensuring governance, access control, and audit compliance.
Case Studies and Enterprise Scenarios
- Real-world applications in finance, telecommunications, and retail.
- Assessing the ROI of adopting AIOps solutions.
- Planning phased rollouts and managing change.
Conclusion and Future Directions
Requirements
- Practical experience with IT operations or monitoring platforms.
- Familiarity with enterprise-grade observability workflows.
- Foundational knowledge of alerting mechanisms, metrics, and logs.
Target Audience
- IT managers accountable for service reliability.
- Teams dedicated to enterprise monitoring and observability.
- Operations architects and infrastructure leaders.