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Course Outline

Day 1 – Jira Basics and Project Management

Module 1: Introduction to Jira

  • What Jira represents

  • Jira Cloud and Jira Data Center

  • Jira products and licenses

  • Jira architecture

  • Core business applications

  • Project management and work processes

  • Navigating the user interface

Practical Exercises (4)

  • Interface walkthrough

  • Work environment customization

  • Navigating between projects

  • Configuring personal settings

Module 2: Core Concepts in Jira

  • Issues

  • Projects

  • Work elements

  • Epic

  • User Story

  • Task

  • Bug

  • Subtask

  • Components

  • Labels

  • Versions

  • Priorities

  • Statuses

Practical Exercises (6)

  • Creating different issue types

  • Linking issues

  • Illustrating hierarchy

  • Working with subtasks

  • Creating versions

  • Organizing via components

Module 3: Comparing Different Project Types

  • Team-managed and Company-managed projects

  • Project templates

  • Project settings

  • Selecting an appropriate template

  • Business projects

  • Software projects

Practical Exercises (1)

  • Comparing different project types

Module 4: Managing Work

  • Creating issues

  • Organizing work

  • Prioritization

  • Distributing tasks

  • Due dates

  • Watchers

  • Attaching files

  • Comments

  • Mentions

Practical Exercises (6)

  • Creating a Backlog

  • Prioritizing tasks

  • Distributing tasks

  • Tracking execution

  • Collaboration via comments

  • Linking documentation

Module 5: Search and Filters

  • Basic search

  • Advanced search

  • JQL basics

  • Saved filters

  • Sharing filters

Practical Exercises (4)

  • Creating searches

  • Illustrating JQL queries

  • Saving filters

  • Sharing filters

Total exercises for Day 1: 21

Day 2 – Agile, Configuration, and Automation

Module 6: Scrum and Kanban

  • Agile fundamentals

  • Scrum process

  • Kanban process

  • Agile Boards

  • Backlog

  • Sprints

  • Velocity

  • Releases

Practical Exercises (7)

  • Creating a Scrum Board

  • Creating a Kanban Board

  • Illustrating Backlog

  • Planning Sprints

  • Starting Sprints

  • Completing Sprints

  • Analyzing results

Module 7: Configuring Workflows

  • Workflows fundamentals (and good practices)

  • Statuses

  • Transitions

  • Conditions

  • Validators

  • Post Functions

  • Workflow Schemes

Practical Exercises (6)

  • Modifying Workflow

  • Adding an approval step

  • Configuring transitions

  • Testing

  • Publishing

  • Applying to a project

Module 8: Exploring Jira Customization Capabilities

  • Issue Types

  • Screens

  • Screen Schemes

  • Field Configurations

  • Custom Fields

  • Forms

Module 9: Automation

  • Automation fundamentals

  • Triggers

  • Conditions

  • Actions

  • Awareness

  • Scheduled rules

  • Smart Values

Practical Exercises (7)

  • Automated task distribution

  • Automated awareness

  • Notifications for overdue tasks

  • Automatic field updates

  • Approval process automation

  • Merging overdue tasks

  • Testing automation

Total exercises for Day 2: 20

Day 3 – Reports, Confluence

Module 10: Familiarization with Users, Roles, and Permissions

  • Users

  • Groups

  • Roles

  • Permission Schemes

  • Security Levels

  • Access management

Module 11: Dashboards and Reports

  • Dashboards

  • Gadgets

  • Reports

  • Burndown Chart

  • Velocity Report

  • Cumulative Flow Diagram

  • Analysis of progress

Practical Exercises (6)

  • Creating a Dashboard

  • Adding Gadgets

  • Dashboard for leaders

  • Project management Dashboard

  • Sprint analysis

  • Sharing Dashboard

Module 12: Jira and Confluence

  • Why integrate Jira with Confluence

  • Linking pages

  • Project documentation

  • Jira reports in Confluence

Practical Exercises (2)

  • Creating project documentation

  • Embedding Jira reports

Module 13: Familiarization with Jira Extension Concepts

  • Resolution strategies

Module 14: Common Mistakes When Working with JIRA

  • Most frequent mistakes

Total exercises for Day 3: 8

Total practical exercises: Approximately 50

Requirements

  • Basic computer skills

  • Fundamental understanding of project work is assumed

  • Previous experience with Jira is not required

Target audience

  • Project Managers

  • PMO Specialists

  • Product Owners

  • Scrum Masters

  • Team Leads

  • Department Managers

  • Operational Managers

  • Business Analysts

  • Anyone reporting on or supporting project management processes

 21 Hours

Number of participants


Price per participant

Open Training Courses require 5+ participants.

Testimonials (3)

The tool, the trainer’s expertise, and the option to conduct the session remotely

Marina Dos Santos - Olisipo
Course - JIRA for Beginners

The work rooms in Teams, generating collaborative approach.

Maria Ungureanu
Course - Agile Project Management with Kanban and Jira

I like the way how Sebastian was taughting about too many complicated things in such an interesting way and having only 2 days, the training wasn't boring. In my opinion he's a guy with a great knowledge, knows very well what he is talking about, the language which he tries to talk with the audience is intelligible. Just keep the level I think.

Marcin - Polski Zwiazek Pilki Noznej
Course - Jira Service Management

Upcoming Courses

Jira for project management and administration

2026-09-30 09:30
21 hours
Crystal Business Center
810 EUR (Online)
1410 EUR (Classroom)

Jira for project management and administration

2026-10-14 09:30
21 hours
Central Point Varna
810 EUR (Online)
1410 EUR (Classroom)

Jira for project management and administration

2026-10-28 09:30
21 hours
Business Center Plovdiv
810 EUR (Online)
3360 EUR (Classroom)

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