Agile Project Management with Kanban and Jira Training Course

Target audience:

IT Directors, Project Managers, Technical Team Leaders, Analysts, Software Developers, and Testers.

Learning objectives:

This training aims to help participants gain both theoretical knowledge and practical skills in the workshop aspects of Kanban and Agile foundations.

This course is designed for professionals who seek to integrate Agile methodologies (particularly SCRUM) with Lean and Kanban frameworks to effectively manage their projects.

It bridges the disciplines of product design and software development.

This instructor-led, live training in Bulgaria (online or onsite) guides participants through the deployment of a JIRA instance. Attendees will learn advanced JIRA usage, installation, configuration, upgrading, and migration. The course covers customizing JIRA for projects, managing users, groups, and project roles, configuring dashboards, defining emails and notifications, applying security schemes, managing permissions, and troubleshooting JIRA. Participants will also install and customize JIRA Service Desk, set up a knowledge base, manage service desk users, and handle service requests collaboratively.

By the end of this training, participants will be able to:

• Gain a comprehensive understanding of JIRA administration.
• Customize JIRA to align with specific business requirements.
• Configure JIRA emails and notifications.
• Manage and assign users, groups, and project roles.
• Oversee JIRA permissions and security schemes.
• Conduct JIRA troubleshooting.
• Deploy and customize JIRA Service Desk.

After completing the training, participants will be equipped to independently manage, optimize, and customize JIRA in a corporate setting.

This instructor-led live training in Bulgaria introduces the advanced capabilities of JIRA, including creating and managing different types of JIRA projects, using JIRA for agile projects, configuring agile boards, managing built-in and custom fields, creating and managing screens and filters, performing basic and advanced issue searching, applying screen schemes, managing and updating workflows, configuring and applying workflow schemes, performing analysis and generating reports.

By the end of this training, participants will be able to:

• Manage issues effectively.
• Create and run Scrum and Kanban projects.
• Manage built-in and custom fields.
• Understand and manage business processes, workflows and workflow schemes.
• Perform basic and advanced searches and analysis.
• Generate and review reports.

This instructor-led, live training in Bulgaria demonstrates JIRA’s methodology for software planning, tracking, and release, guiding participants through the process of creating and managing a JIRA project.

Upon completion of this training, participants will be able to:

• Grasp the concepts and functionality underlying JIRA's user interface and workflows.
• Add, modify, clone, link, and prioritize issues.
• Move issues through the entire workflow.
• Execute searches.
• Manage and customize screens and filters.

JIRA Software is a robust tool for Project Management, yet users often prioritize the tool over the methodology itself.

This instructor-led, live training introduces participants to the combined power of Jira and Confluence, working in tandem to help teams successfully deliver products or projects. Participants will learn how to utilize these tools efficiently to streamline handling of User Requirements, Testing, and Communication, all consolidated in one centralized location.

Key topics include JIRA projects, Confluence spaces, workflows, boards (Kanban & Scrum), planning and dependencies, Jira/Confluence integration, reporting, essential fields, custom fields, issue types, screens, and filtering.

By the end of this training, participants will be able to:

• Create a Scrum or Kanban project
• Configure Jira to effectively manage the project
• Manage issues efficiently
• Design necessary screens to handle various issue types
• Create workflows and boards, and understand their interaction
• Perform basic and advanced searches and analyses
• Generate and review reports essential for both the team and management

This guided, live training in Bulgaria (online or onsite) targets intermediate project managers who want to effectively create, execute, and manage forms in Jira.

By the conclusion of this training, participants will be able to:

• Comprehend Jira's core concepts, including issue types, workflows, and projects.
• Develop and manage custom fields to collect and organize data effectively.
• Optimize form-related processes for various project types and teams.

This instructor-led, live training held in Bulgaria (online or onsite) targets intermediate-level Jira administrators who wish to learn how to use Jira Service Management efficiently.

By the end of this training, participants will be able to:

• Learn and understand the fundamentals of Jira Service Management.
• Set up and configure a service desk and manage requests.
• Manage Jira Service Management backend and integration.

This instructor-led, live training in Bulgaria (online or onsite) targets beginner to intermediate-level professionals looking to enhance their Jira skills. The course covers integrating and utilizing the Xray plugin, managing user roles and permissions, optimizing data imports, and handling storage management.

By the end of this training, participants will be able to:

• Integrate and configure the Xray plugin for test management.
• Manage Jira user profiles and assign appropriate roles and permissions.
• Efficiently import data into Jira following best practices.
• Optimize Jira storage usage and implement data management strategies.

Kanban Management Professional 1 (KMP1) is an engaging two-day programme that blends instruction, collaborative discussions, and a fully immersive simulation to demonstrate how the Kanban Method enables individuals, teams, and organisations to effectively manage and enhance the delivery of products and services to customers.

The Kanban Method offers pragmatic, actionable, and evidence-based guidance for successful evolutionary change. It begins by acknowledging current practices and fosters incremental improvement while respecting existing roles, responsibilities, and job titles, encouraging leadership at every level. This approach allows organisations to gradually evolve their business processes, define and utilise relevant metrics to track progress, and significantly mitigate the risks associated with complex change initiatives.

Upon completing this course, you will possess a solid understanding of Kanban principles and general practices, along with the practical skills needed to confidently apply Kanban within your organisation.

What Will You Learn?
- Identify internal and external sources of dissatisfaction
- Analyse demand versus capability
- Model the knowledge discovery process
- Design Kanban systems and their visualisations
- Identify and prioritise improvements
- Choose cadences for activities
- Identify classes of service

Who Is This Course For?
Anyone involved in product development or knowledge work, including but not limited to:
Programme and delivery managers
Product and project managers
Product developers, software developers, and testers
Professionals working in operations or support roles
Business analysts
Senior management
Anyone interested in implementing Agile practices within their organisation

Kanban serves as a methodology for managing workflows.

This instructor-led, live training session, available either online or in-person, caters to participants at both introductory and advanced proficiency levels. The insights and tools acquired during the course can be immediately integrated into daily operations to enhance workflow efficiency.

Upon completion of this training, participants will be capable of:

• Boosting the volume of work items completed within a specific timeframe.
• Decreasing the duration needed to finish work items.
• Enhancing the predictability of work delivery (providing more accurate responses to 'When will it be completed?').
• Managing flow metrics such as throughput, lead time, work in progress, and work item age.
• Utilizing flow charts, including Cumulative Flow Diagrams, Lead Time Histograms, and Work Aging Charts.
• Applying statistical forecasting techniques like Monte Carlo simulations and Service Level Agreements.
• Methodologically designing a Kanban System using STATIK.
• Comprehending Little's Law, which explains the dynamics of value flow.

This two-day training program is tailored to empower teams belonging to an Agile Release Train (ART) to thrive within an Agile framework. By leveraging methodologies like Scrum, Kanban, and XP, participants will master the skills necessary to operate as cohesive Agile units. Key learning outcomes include managing backlogs, planning sprints, and executing iterations with confidence. The curriculum also highlights the critical importance of understanding each team's function within the broader ART structure, fostering collaboration, synchronized planning, and continuous improvement alongside peer groups.

The program equips teams to engage effectively in Program Increment (PI) events, addressing both team-specific and program-wide activities, with a special emphasis on upcoming PI planning. Upon completion, attendees will be fully prepared to sit for the certification exam to achieve the SAFe® Practitioner (SP) credential.

Upon finishing the course, participants will be able to:

• Implement SAFe principles to extend Lean and Agile practices throughout the organization.
• Clarify their team’s specific responsibilities within the Agile Release Train and how they support overarching goals.
• Identify other teams in the train, including their functions and interdependencies.
• Plan and carry out iterations with efficiency.
• Showcase delivered value and refine processes continuously.
• Engage in and add value to Program Increment planning.
• Work together and integrate efforts with other teams within the Agile Release Train.

Are you facing challenges in implementing Agile within your organization? Is the prescribed change too rigid? Are your teams burdened with excessive work, leading to reduced productivity, yet still resistant to drastic transformations?

Opt for the “Alternative Path to Agility” and adopt an evolutionary, human-centric Change Management approach that enhances your existing processes rather than overhauling them.

The Kanban Method offers practical, actionable, and evidence-based guidance for achieving successful evolutionary change. It begins by acknowledging your current practices and respecting existing roles, responsibilities, and job titles. This approach enables organizations to gradually evolve their business processes, utilize relevant metrics to track progress, and significantly mitigate the risks linked to complex change initiatives.

If your team is overwhelmed, Kanban can help bring order to your work. It serves as a dynamic technique for managing processes and identifying bottlenecks.

This training equips you with the skills and knowledge necessary to apply Kanban in your work, enabling you to determine what tasks to prioritize now, what to defer, and what to eliminate from your to-do list entirely.

Learning Outcomes

This one-day course introduces the fundamentals of the Kanban Method® and serves as the entry point and starting stage for an alternative route to agility.

Participants will become familiar with the Kanban Method. They will learn to design and implement a basic Kanban board, understand different work item types and the risks associated with them. Attendees will gain knowledge of various Team Kanban board designs and styles, and know how to select the most appropriate design for their specific context. They will also become aware of the training roadmap and the value and benefits gained at each step along the “alternative path to agility.”

Who Should Attend

This course is designed for any professional involved in product development or knowledge work who is interested in exploring how Kanban can enhance working environments. Kanban is applicable across multiple organizational functions, from senior staff aiming to adopt Lean Management to delivery team members seeking to improve their working practices. Previous participants have held roles such as:

• Senior Management Positions (CxO)
• Program and Project Managers
• Product Managers, Product Owners, and Business Analysts
• Scrum Team Members
• Scrum Masters, Team Leads, and Change Agents
• Product & Software Developers & Testers
• Agile Coaches & Practitioners (Scrum, XP, DSDM, AgilePM, etc.)
• Other professionals, such as those in HR and Finance