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Course Outline
Concepts
- The Value of Kaizen
- Kaizen and Management
- Kaizen and Total Quality Control (TQC)
- Kaizen and Suggestion Systems
- Kaizen and Competition
- Process-Oriented vs. Result-Oriented Management
East-West Comparison
- Kaizen and Innovation
- Kaizen and Metrics
From Total Quality Control to Kaizen
- Quality Control - Managing the Quality of Managers
- Quality Control Methods: Japan vs. the West
- Adhering to the PDCA Cycle
- Kaizen at the Grassroots Level
Practical Application
- Management-Led Kaizen
- Kaizen Facilities
- Team-Led Kaizen
- Individual-Led Kaizen
Management
- Cross-Functional Management
- Policy Deployment
- Quality Deployment
- Total Productive Maintenance
Methods for Problem Solving
- Problems in Management
- Kaizen Activities and Labor Relations
- Labor Relations: Enemies or Allies?
- Promises by Senior Management
Transforming Corporate Culture
- Customers: The Ultimate Arbiters of Quality
- Supplier Relationships: Transforming Corporate Culture: Challenges Faced by the West.
Case Studies
7 Hours
Testimonials (2)
Maintenance and improvement
Kunsang chomphel - Tsubaki of Canada Limited
Course - KAIZEN
Improving oneself and company