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Duration 14 hours
Course Outline
Advanced Knowledge Management Concepts in Microsoft 365
- Core principles of structured knowledge management
- Architecting scalable solutions using SharePoint and Teams
- Utilizing metadata, version control, and document libraries
Building and Linking SharePoint Knowledge Repositories
- Constructing interconnected SharePoint sites and document libraries
- Applying metadata columns, content types, and lookup fields
- Establishing site hierarchies and cross-site navigation paths
Designing Dynamic Dashboards with Power BI
- Connecting SharePoint and Microsoft Lists data to Power BI
- Creating real-time dashboards to track knowledge assets
- Developing KPIs and visual reports for data-driven insights
Customizing Knowledge Workflows with Power Automate
- Streamlining approval, review, and publishing processes
- Incorporating Teams notifications and adaptive cards
- Configuring multi-step flows for document lifecycle management
Creating and Managing Collaborative Content Ecosystems
- Leveraging Teams and OneNote for collaborative knowledge capture
- Integrating SharePoint pages, Lists, and Planner boards
- Defining governance structures, roles, and permissions
Maintaining and Optimizing Knowledge Systems
- Applying data retention, archiving, and compliance policies
- Conducting regular audits and metadata updates
- Enhancing system performance and minimizing content redundancy
Best Practices for Knowledge Management in Microsoft 365
- Reviewing knowledge system design principles
- Ensuring consistency and discoverability across content
- Promoting adoption and engagement through user experience design
Requirements
- Proficiency with Microsoft 365 tools (SharePoint, Teams, and OneNote)
- Background in knowledge management or content strategy
Target Audience
- Knowledge managers creating structured information repositories
- Content strategists developing interconnected knowledge systems
- IT professionals overseeing organizational knowledge within Microsoft 365
Testimonials (2)
well-prepared training, interesting topics
Maciek Boiski - Instytut Energetyki - Panstwowy Instytut Badawczy
Course - Microsoft Office Excel - poziom podstawowy
There was a good amount of information for the time of training. Also the trainer was very engaged with the group, especially when people were having troubles or asking questions. It was very nice of him to offer help in case of future ideas.
