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Course Outline
Advanced Knowledge Management Principles in Microsoft 365
- Core tenets of structured knowledge management
- Architecting scalable solutions with SharePoint and Teams
- Utilizing metadata, version control, and document libraries
Constructing and Connecting SharePoint Knowledge Hubs
- Establishing linked SharePoint sites and document libraries
- Implementing metadata columns, content types, and lookup fields
- Defining site hierarchies and enabling cross-site navigation
Crafting Dynamic Dashboards with Power BI
- Connecting SharePoint and Microsoft Lists data to Power BI
- Developing real-time dashboards to monitor knowledge assets
- Designing KPIs and visual reports for data-driven decision making
Customizing Knowledge Workflows via Power Automate
- Automating approval, review, and publication cycles
- Integrating Teams notifications and adaptive cards
- Creating multi-step flows for document lifecycle oversight
Building and Governing Collaborative Content Environments
- Leveraging Teams and OneNote for collaborative knowledge capture
- Synchronizing SharePoint pages, Lists, and Planner boards
- Defining governance structures, roles, and permission models
Sustaining and Optimizing Knowledge Frameworks
- Enforcing data retention, archiving, and compliance standards
- Conducting periodic audits and metadata refinements
- Enhancing system performance and minimizing content duplication
Best Practices for Knowledge Management in Microsoft 365
- Reviewing fundamental principles of knowledge system architecture
- Ensuring consistency and discoverability across content platforms
- Promoting adoption and engagement through user-centric design
Requirements
- Proficiency with core Microsoft 365 applications (including SharePoint, Teams, and OneNote)
- Background in knowledge management or content strategy
Target Audience
- Knowledge managers responsible for establishing structured information repositories
- Content strategists focused on building interconnected knowledge architectures
- IT professionals overseeing organizational knowledge assets within Microsoft 365
14 Hours
Testimonials (2)
well-prepared training, interesting topics
Maciek Boiski - Instytut Energetyki - Panstwowy Instytut Badawczy
Course - Microsoft Office Excel - poziom podstawowy
There was a good amount of information for the time of training. Also the trainer was very engaged with the group, especially when people were having troubles or asking questions. It was very nice of him to offer help in case of future ideas.
