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Course Outline

Self and Peer Awareness

  • Understanding that requesting meeting attendance imposes your priorities on others
  • Examining the behavioral drivers behind our actions
  • Evaluating how our conduct impacts others: are their responses always aligned with our expectations? If not, what are the underlying reasons…?

Meeting Management Best Practices

  • Determining the necessity of a meeting, exploring alternatives, and assessing which options are more effective
  • Implementing a structured process for scheduling, leading, and preparing for meetings:
    • Drafting a purposeful agenda that outlines objectives, key topics, and estimated timings
    • Restricting invitations to only the essential participants
    • Leading the session effectively: facilitating relevant contributions (distinguishing between relevant and off-topic), adhering to the agenda, and maintaining time discipline
    • Generating clear outcomes: ensuring actionable points are recorded, rather than relying solely on detailed minutes
    • Scheduling necessary follow-up sessions

Strategic Meeting Attendance

  • Questioning the necessity of attending every invited session
  • Developing criteria to decide whether or not to participate
  • Identifying valid reasons for declining invitations
  • Understanding acceptable conduct regarding participants, discussion topics, and timing during sessions

Enhancing Personal Productivity and Time Management

  • Establishing and adhering to personal and professional goals
  • Prioritizing Work
    • Determining which tasks require attention
    • Ranking activities by importance and urgency
  • Employee-Imposed Time: Clarifying the dynamic of working for staff and colleagues versus them working for you…?
  • Identifying Time Drains: Recognizing what disrupts focus and strategies to mitigate them
    • Email management
    • Telephone calls
    • Unscheduled interruptions
    • Displacement activities, such as procrastination…
    • Other distractions…
  • Practicing Effective Delegation
  • Cultivating Assertiveness: Finding compromises and learning to say “no” with confidence
 7 Hours

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