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Course Outline

Understanding Ourselves and Others

  • Recognize that inviting others to a meeting imposes your priorities on them
  • Explore what drives our behavior
  • Consider how our behavior impacts others: do they always respond as we expect or as they should? If not, why?

The Process for Managing Meetings

  • Evaluate whether a meeting is necessary and explore alternatives
  • Master the process for calling, managing, and preparing for meetings:
    • Develop a meaningful agenda with clear objectives, topics, and timings
    • Invite only those who need to be there
    • Manage the meeting: facilitate relevant contributions, stay on agenda, and keep to time
    • Create outputs: at least action points, if not detailed minutes
    • Arrange follow-up meetings if needed

Attending Meetings

  • Determine if you need to attend all invited meetings
  • Decide whether or not to attend specific meetings
  • Identify valid justifications for declining attendance
  • Discover other productive activities you can engage in during a meeting related to attendees, subjects, and timings

Other Personal Efficiency and Time Management Issues

  • Setting and adhering to personal and professional objectives
  • Work Prioritization:
    • Determining what needs to be done
    • Prioritizing tasks effectively
  • Employee-Imposed Time: Are your staff and colleagues working for you, or are you working for them?
  • Time Bandits: Identify other time thieves and strategies to mitigate them:
    • Emails
    • Phone calls
    • Unplanned interruptions
    • Displacement activities: such as procrastination
    • Other distractions
  • Effective Delegation
  • Assertiveness: Seeking compromise and learning to say "no" effectively
 7 Hours

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