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Course Outline
Foundations of High-Impact Sales
- Key principles for rapid sales success
- Evolutions in the modern buying landscape
- Insights into sales psychology
Modern Cold Calling Techniques
- Structuring effective cold calls
- Minimizing resistance within the first 10 seconds
- Practicing high-conversion opening lines
Quickly Establishing Rapport
- Building trust in under 10 seconds
- Micro-behaviors that enhance first impressions
- Approaches for various buyer personalities
Confidently Handling Objections
- Recognizing common objection patterns
- Frameworks for effective responses
- Using empathy to reduce resistance
Developing High-Converting Scripts
- Components of a powerful sales script
- Improvisation skills for natural conversations
- Script templates for different situations
Psychology and Human Connection
- The science behind persuasion
- Creating emotional resonance
- Non-verbal cues that influence outcomes
Sales Strategies for Non-Traditional Profiles
- Techniques for introverted or analytical personalities
- Leveraging personal strengths without relying on traditional methods
- Adapting strategies to diverse communication styles
Using Salesforce for High-Velocity Sales Tracking
- Creating and managing sales activities
- Tracking cold calls, follow-ups, and conversions
- Leveraging dashboards to measure rapid outcomes
Summary and Next Steps
Requirements
- Familiarity with fundamental sales concepts
- Experience in customer communication
- Comfort with digital tools
Target Audience
- Sales professionals
- Customer-facing staff
- Individuals transitioning into sales-oriented roles
14 Hours
Testimonials (2)
practical part
irina filip - True Lens Services Ltd
Course - Salesforce for End Users
The way of interaction with students
