Get in Touch

Course Outline

Introduction to Salesforce in Insurance and Leasing

  • Overview of Salesforce Financial Services Cloud
  • Core concepts: Accounts, Contacts, Opportunities, and Policies
  • Industry-specific data models and extensions

Insurance Sales Quotation (Quote Rate Apply)

  • Product portfolios and quoting frameworks
  • Rate tables, discount structures, and approval mechanisms
  • Identifying client requirements and pre-sales setup

Requirement Analysis and System Setup

  • Translating business needs into system logic
  • Utilizing custom objects, flows, and automation tools
  • Security and access settings tailored for insurance roles

Claims Processing and Post-Sales Support

  • Claims workflows and automated handling
  • Event registration and validation logic
  • Automated payment and settlement procedures

Insurance Policy Administration (IPA)

  • Modeling policy lifecycles across industries
  • Managing policy versions, renewals, and lapses
  • Custom configurations for regional regulatory adherence

Integration and Reporting

  • Data integration with external systems (e.g., actuarial, finance)
  • Dashboards and KPIs for insurance operations
  • Generating reports for underwriting, claims, and compliance

Wrap-Up and Future Steps

Requirements

  • Fundamental understanding of CRM principles
  • Awareness of insurance and/or leasing business processes
  • Prior experience with the Salesforce platform or comparable tools is beneficial

Target Audience

  • Salesforce developers operating within the insurance or leasing sectors
  • Product managers overseeing insurance product portfolios
  • IT specialists responsible for policy administration and post-sales service delivery
 21 Hours

Number of participants


Price per participant

Testimonials (2)

Upcoming Courses

Related Categories