Crystal Business Center

ул. "Осогово" 40, Sofia, Bulgaria, 1303

Crystal Business Center is located in the central part of Sofia, on the corner of "Osogovo" street. and "Todor Aleksandrov...

Explore Our Courses

Salesforce with HTML5 and CSS3

14 Hours
This instructor-led, live training in Sofia (online or onsite) is aimed at intermediate-level developers who wish to learn how to design, develop, and deploy responsive and dynamic email templates tailored for various Salesforce marketing campaigns.By the end of this training, participants will be able to:
  • Use HTML5 and CSS3 to design and develop responsive, accessible, and interactive email templates that are optimized for performance across various devices and email clients within the Salesforce ecosystem.
  • Leverage Salesforce data to create personalized email experiences.
  • Test, deploy, and analyze email campaigns within Salesforce, including the use of analytics to inform decisions and optimize future campaigns for better performance and higher engagement.
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Salesforce Marketing Cloud

21 Hours
This instructor-led, live training in Sofia (online or onsite) is aimed at intermediate-level marketing professionals who wish to gain the skills and knowledge required to effectively use Salesforce Marketing Cloud for comprehensive digital marketing and customer engagement. By the end of this training, participants will be able to:
  • Understand the features, functionalities, and architecture of Salesforce Marketing Cloud.
  • Learn how to create, manage, and optimize email, social, mobile, and advertising campaigns using Marketing Cloud.
  • Manage data within Marketing Cloud, create segmented audiences, and utilize data for targeted marketing efforts.
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Salesforce Development

14 Hours
This instructor-led, live training in Sofia (online or onsite) is aimed at web developers who wish to create real time applications using Salesforce Development.By the end of this training, participants will be able to:
  • Build a real time application using the Apex programming language.
  • Create test classes with Apex to increase code coverage in Salesforce.
  • Ceate and use REST and SOAP web services using Apex.
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Salesforce for End Users

7 Hours
This instructor-led, live training in Sofia (online or onsite) is aimed at marketing staff, sales staff, and customer service representatives who wish to use set up, manage, and monitor Salesforce and its capabilities to serve their customers better.By the end of this training, participants will be able to:
  • Set up their Salesforce account to manage profile, track activities, customize views and layout, and personalize settings.
  • Use Salesforce features and tools to attract, attain, and service existing and potential customers.
  • Create reports and dashboards to generate useful analytics and insights for the business.
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Salesforce Lightning

14 Hours
This instructor-led, live training in Sofia (online or onsite) is aimed at administrators who wish to use Salesforce Lightning to create web applications. By the end of this training, participants will be able to:
  • Build responsive applications with Salesforce Lightning.
  • Develop applications with little to no code.
  • Create a lightning application from scratch.
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Testimonials (8)

Fortunately I was 1 on 1 with my trainer. This was very good. Victor worked at my pace, he explained things clearly and I was very happy with the outcome.

Craig - Superior Minerlas
Course - Salesforce for End Users

The style and method of Training, it was more interacting than just listening in through the whole training, She gave me chance to practically apply her teachings while she was doing the training. So i really enjoyed that, gave me all the attention and asked where and what needed her to show me and i learned so many new features and have more knowledge now than before, i also gained some confidence in doing my work and using Salesforce.

Libuseng Moqoboko - Gemalto Southern African (Pty)Ltd
Course - Salesforce Lightning

Joe was great, really engaging and knew his stuff. Great session, thank you again!

Cerys - Urenco
Course - Customer Relationship Management (CRM)

It was a very informative session and we came away with lots of useful improvement ideas to implement within our business. Joe was engaging and led discussions and activities well - the activities and topics covered were really interesting and we all learned a lot. It was a course that was also applicable to and useful for everyone, as there were a range of people in the room.

Emily Ferris - Urenco
Course - Customer Relationship Management (CRM)

It gave me a new perspective on CRM the last time I had training on this was 10 years ago and this was a brilliant opportunity to refresh and see some new skills

Marc Wilson - Urenco
Course - Customer Relationship Management (CRM)

application scenarios introduction

Rachel - 个人
Course - Salesforce CPQ for Administrators

Exercises, and the fact that the trainer was able to answer all my questions.

Mothibi - National Youth Development Agency
Course - Odoo for Developers

Trainer knowledge and friendly

Chachchai Tongthavornsuwan - SIAM KUBOTA Corporation Co., Ltd.
Course - Odoo for Developers

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