Crystal Business Center

ул. "Осогово" 40, Sofia, Bulgaria, 1303

Crystal Business Center is located in the central part of Sofia, on the corner of "Osogovo" street. and "Todor Aleksandrov...

Explore Our Courses

Influence in Action

14 Hours
Pfizer, Hewlett Packard, DellEMC and VMware have benefited from this programme, developing a better balance in their influencing style and demonstrating a resilient response to challenges in the work place. If you want to : • Create high-performing work teams • Consistently win contracts from pitching • Successfully negotiate the best deals • Build shareholder value, year on year... then you need our influencing programme
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People and Team Management

21 Hours
Audience Staff who need to be fully aware of the issues surrounding People and Team Management for:
  • Themselves
  • Their colleagues (peers)
  • Their bosses
  • Their team members
  • Their internal and external customers and stakeholders
Format of the course The course will be a highly-interactive combination of:
  • Facilitated Discussions
  • Slide Presentations
  • Exercises and
  • Case Studies
By the end of the course, delegates will be able to:
  • Appreciate the need to manage their own behaviour before they can influence others’ behaviour
  • Understand the strengths and weaknesses of the various communications media available
  • Appreciate how to manage, motivate and develop their team members
  • Manage their internal and external customers and stakeholders
  • Explain how to deal with the difficult situations they may encounter in the office
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Team Collaboration

7 Hours
This instructor-led, live training in Sofia (online or onsite) is aimed at team members and team leaders who wish to learn and apply team collaboration principles and best practices within their teams. By the end of this training, participants will be able to:
  • Create a shared direction to set collective vision, mission, and goals.
  • Foster a culture of collaboration to develop positive values and motivate teams.
  • Engage teams through team building activities, innovation, and conflict management to increase collaboration.
  • Measure team collaboration performance to analyze teamwork and team productivity.
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Communication and Teamwork

7 Hours
This instructor-led, live training in Sofia (online or onsite) is aimed at team leaders and team members who wish to improve the way in which they communicate, collaborate and relate to each other. By following a series of practices, teams can enhance these skills, leading to more productive work and a happier work life. By the end of this training, participants will be able to:
  • Identify and address common problems in how they communicate and respond to others at work.
  • Improve the efficiency with which work is carried out as a team.
  • Understand the individual as well as the collective needs of a team so as to better manage and direct their efforts.
  • Understand the meaning and importance of emotional intelligence as an indicator and guide to improve human relations at work.
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Róznice pokoleniowe w zarządzaniu. Pracownicy pokoleń XYZ. Jak z nimi funkcjonować

14 Hours
Training 'Generation differences in management. Employees of Generation XYZ. How to function with them' is addressed to team leaders, offering knowledge and skills in the area of communication and motivation of employees of generations X, Y and Z. Based on an interactive methodology, the course emphasizes practical exercises and mini-lectures, enabling the effective acquisition of necessary skills. to manage a team in a generationally diverse environment.
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Testimonials (7)

I liked the all the information provided, knowledge and experience sharing.

Mike Silva - Hewlett-Packard Centro de Servicios Globales, S. de R.L. de C.V.
Course - Influence in Action

I would like to have one more practice/exercise of negotiation and not only one.

Susana Michel - Hewlett-Packard Centro de Servicios Globales, S. de R.L. de C.V.
Course - Influence in Action

active listening and sharing/explaining what is important and needed, not getting too much in details that it would become boring

Anita Albert - Euro-Center Prague
Course - Communication and Teamwork

The interesting exercise, good timing, professionalism of trainer

Maryna - Euro-Center Prague
Course - Communication and Teamwork

The trainer was making sure that everyone understood everything

Michael Seneke - Rolfes Leather PTY LTD
Course - Communication and Teamwork

emotional communication

vincent - Rolfes Leather PTY LTD
Course - Communication and Teamwork

Clear messages received and engaging

Andrew - Rolfes Leather PTY LTD
Course - Communication and Teamwork

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