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Course Outline

Introduction to Management

Leadership Skills in Modern Management

Leading a Team

  • Exploration of management styles
  • Selecting the most effective management style for different team development phases
  • Developing a comprehensive understanding of one's own leadership style
  • Analyzing personal strengths and weaknesses as a team leader and identifying areas for development
  • Characteristics of high-performing teams
  • Coordinating efforts to achieve established goals

Communication in Organizations

  • Fundamentals of verbal and non-verbal communication
  • Personal communication styles
  • Identifying and overcoming communication barriers
  • Questioning techniques
  • The art of active listening
  • Delivering constructive criticism
  • Providing effective feedback
  • Navigating challenging situations during conversations
  • Communication networks
  • Information flow models and optimization strategies

Conflict Resolution Techniques for Teams

  • Nature and types of conflict
  • Primary sources of conflict
  • Behavioral approaches to managing conflict and appropriate conduct during disputes
  • Utilizing assertive and developmental strategies to leverage conflict within the team
  • Strategies employed in conflict situations
  • Conflict management principles
  • Core methods for resolving conflict
  • Managing emotions during conflict
  • Barriers to communication and conflict resolution, both verbal and non-verbal

Motivating Team Performance

  • Understanding motivation
  • Drivers of employee motivation within an organization
  • Types of motivation
  • Principles of economic incentives
  • Motivating through intangible resources
  • Psychological principles of motivation
  • Feedback and evaluation processes
  • The role of language in motivation

Effective Time Management

  • The time management matrix
  • Controlling personal time and mitigating time-wasting behaviors
  • Techniques for time planning
  • Delegation of authority and tasks

Coaching

  • Understanding coaching and its application
  • Individual participant engagements
  • In-depth feedback mechanisms

Course Summary

Requirements

This is a general course; no prior specialist knowledge is required for participation.

 14 Hours

Number of participants


Price per participant

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