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Course Outline
Introduction to Management
Leadership Skills in Modern Management
Leading a Team
- Exploration of management styles
- Selecting the most effective management style for different team development phases
- Developing a comprehensive understanding of one's own leadership style
- Analyzing personal strengths and weaknesses as a team leader and identifying areas for development
- Characteristics of high-performing teams
- Coordinating efforts to achieve established goals
Communication in Organizations
- Fundamentals of verbal and non-verbal communication
- Personal communication styles
- Identifying and overcoming communication barriers
- Questioning techniques
- The art of active listening
- Delivering constructive criticism
- Providing effective feedback
- Navigating challenging situations during conversations
- Communication networks
- Information flow models and optimization strategies
Conflict Resolution Techniques for Teams
- Nature and types of conflict
- Primary sources of conflict
- Behavioral approaches to managing conflict and appropriate conduct during disputes
- Utilizing assertive and developmental strategies to leverage conflict within the team
- Strategies employed in conflict situations
- Conflict management principles
- Core methods for resolving conflict
- Managing emotions during conflict
- Barriers to communication and conflict resolution, both verbal and non-verbal
Motivating Team Performance
- Understanding motivation
- Drivers of employee motivation within an organization
- Types of motivation
- Principles of economic incentives
- Motivating through intangible resources
- Psychological principles of motivation
- Feedback and evaluation processes
- The role of language in motivation
Effective Time Management
- The time management matrix
- Controlling personal time and mitigating time-wasting behaviors
- Techniques for time planning
- Delegation of authority and tasks
Coaching
- Understanding coaching and its application
- Individual participant engagements
- In-depth feedback mechanisms
Course Summary
Requirements
This is a general course; no prior specialist knowledge is required for participation.
14 Hours
Testimonials (2)
The person, the sound of voice, examples and the way of training and presenting
Koenig - LKQ Polska Sp. z o. o.
Course - Team Building and Management
all topics from list were addressed but trainer adapt it to the question from the group