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Course Outline

Introduction to Management

Leadership Skills in Modern Management

Leading a Team of Employees

  • Exploration of management styles
  • Selecting effective management styles corresponding to different team development phases
  • The ideal manager profile and an analysis of one's own leadership style
  • Evaluating personal strengths and weaknesses in a leadership role to identify development potential
  • Characteristics of high-performing teams
  • Coordinating activities to achieve established goals

Communication in Organizations

  • Foundations of verbal and nonverbal communication
  • Individual communication styles
  • Identifying communication barriers
  • Effective questioning techniques
  • The art of active listening
  • Delivering constructive criticism
  • Providing feedback
  • Navigating difficult situations during interactions
  • Communication networks
  • Models of information flow and their optimization

Techniques for Conflict Resolution within Employee Teams

  • The nature and various types of conflict
  • Primary sources of conflict
  • Behavioral approaches to managing conflict and appropriate conduct during disputes
  • Using assertiveness and leveraging conflicts for team development
  • Strategies applicable in conflict situations
  • Conflict management principles
  • Core methods for resolving conflicts
  • Managing emotions during conflicts
  • Addressing verbal and nonverbal barriers to communication and conflict resolution

Motivating Team Management

  • The concept of motivation
  • Factors that motivate people within an organization
  • Different types of motivation
  • Principles of economic incentives
  • Utilizing intangible resources for motivation
  • Psychological principles of motivation
  • The role of feedback and evaluation
  • The impact of language on motivation

Effective Time Management

  • The time management matrix
  • Controlling personal time and eliminating time-wasters
  • Time planning techniques
  • Delegation of authority and responsibilities

Coaching

  • What coaching is and how to apply it
  • Personal development areas for participants
  • Providing in-depth feedback

Course Summary

Requirements

This course has a general focus, so no prior specialist knowledge is required for participation.

 14 Hours

Number of participants


Price per participant

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