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Course Outline

Core AI Concepts for Workplace Efficiency

  • Foundations of Generative AI
    • A concise overview of the history and progression of language models
    • Exploring the mechanics of Large Language Models (LLMs)
    • Evaluating the strengths and constraints of platforms like ChatGPT
  • Getting Started with ChatGPT
    • Setting up accounts and navigating the user interface
    • Grasping essential parameters: temperature, context windows, and AI persona settings
  • Hands-on Task: Creating an initial draft using ChatGPT

Mastery of Prompt Engineering

  • Deconstructing High-Performance Prompts
    • Defining key elements: specific tasks, background context, assigned roles, output formats, and tone
    • Techniques for iterative refinement and prompt improvement
  • Advanced Prompting Strategies
    • Chain-of-Thought reasoning: directing the AI to solve problems in logical steps
    • Few-Shot Learning: utilizing sample inputs to guide and refine outputs
    • The iterative loop: refining prompts to ensure precise and accurate results
  • Hands-on Task: Refining a prompt to generate an executive management report

Streamlining Writing and Summary Generation

  • Automating Email Correspondence
    • Producing polished, professional email drafts
    • Creating automated yet personalized responses for common inquiries
  • Condensing and Analyzing Documents
    • Digesting meeting notes, lengthy articles, and extensive reports
    • Isolating critical insights and actionable items from dense text
  • Hands-on Task: Utilizing ChatGPT to summarize a document and draft a response email

Microsoft 365 Copilot within Excel

  • Overview of Copilot in Excel
    • Navigating the interface and understanding its analytical capabilities
    • Crafting effective prompts for comprehensive data analysis
  • Data Insights and Visual Representation
    • Directing Copilot to interpret large volumes of data
    • Automating the creation of charts, pivot tables, and visual dashboards
  • Predictive Analysis and Reporting
    • Leveraging historical data to generate forward-looking forecasts
    • Drafting narrative reports based on spreadsheet metrics
  • Hands-on Task: Analyzing sales data, generating forecasts, and creating visual charts with Copilot

Microsoft 365 Copilot in PowerPoint and Outlook

  • Copilot in PowerPoint
    • Building presentation frameworks from Word documents or text outlines
    • Enhancing slide quality through design suggestions, image integration, and content restructuring
    • Hands-on Task: Using Copilot to build a complete project presentation
  • Copilot in Outlook
    • Composing and simplifying professional email communications
    • Optimizing inbox management by summarizing long threads and highlighting priority messages
    • Hands-on Task: Summarizing an email chain and drafting a concise reply with Copilot

Integration and Sophisticated Workflows

  • AI Agent Workflows in Corporate Settings
    • Connecting Copilot with SharePoint and Microsoft Fabric ecosystems
    • Automating repetitive tasks and core business processes
  • Data Governance and Security
    • Navigating ethical implications and privacy standards when deploying AI
    • Implementing best practices for managing sensitive information
  • Hands-on Task: Designing a basic team automation workflow using Copilot in SharePoint
  • Conclusion and Q&A: Discussing the trajectory of AI in the workplace and pathways for ongoing professional development

Requirements

  • Proficiency in core Microsoft 365 applications.
  • Familiarity with standard office administration and productivity tasks.
  • No previous experience with AI technologies is necessary.

Target Audience

  • Corporate professionals and efficiency-focused specialists.
  • Project leaders and operational coordinators.
  • Teams looking to integrate AI technologies into their daily routines.
 15 Hours

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