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 Duration 21 hours

Course Outline

🔹 Module 1 – Introduction to Dynamics 365 Business Central (BC)

  • An overview of the Microsoft Dynamics 365 BC ERP system
  • Key functional modules and system capabilities
  • Basic navigation techniques and user interface familiarization

🔹 Module 2 – Warehouse Management Fundamentals in Business Central

  • WMS concepts within the broader ERP context
  • Configuring warehouse structures, zones, bins, and units of measure
  • Managing inbound and outbound processes, including receiving, storage, and shipping
  • Inventory operations such as cycle counting and internal material movements

🔹 Module 3 – Integration with Warehouse Insight

  • An introduction to Warehouse Insight and its connection with BC
  • Setting up and utilizing mobile devices and barcode scanners
  • Hands-on operation execution using handheld scanners (e.g., Datalogic, Zebra, Honeywell)
  • Supported operations: receiving, picking, put-away, packing, and shipping
  • Ensuring interface consistency across various warehouse configurations

🔹 Module 4 – License Plating and Advanced Traceability

  • Understanding License Plate Number (LPN) concepts
  • Creating and managing LPs for pallets, boxes, and containers
  • Printing labels and generating archival reports
  • Tracking mixed items using unique LPNs
  • Improving reading precision by reducing the need for manual scans

🔹 Module 5 – Equipment Calibration and Quality Support

  • Embedding quality control processes within the WMS
  • Monitoring calibration schedules and equipment status
  • Recording inspections and non-conformities within the ERP system
  • Generating alerts for required maintenance and calibration

🔹 Module 6 – Test Request (ST) and Custom Operational Workflows

  • Designing the Test Request (ST) process within Business Central
  • Automating approval workflows and notifications (optionally via Power Platform)
  • Utilizing dashboards and reporting tools to track test and equipment statuses

🔹 Module 7 – Best Practices, Configuration & Troubleshooting

  • Recommended practices for warehouse and LPN configuration
  • Defining user roles and managing access control
  • Considering version compatibility and upgrade paths (e.g., upgrading to v23)
  • Resolving common issues and troubleshooting techniques
  • Integrating with other Microsoft ecosystem tools (Power BI, Power Automate)

Summary and Next Steps

Requirements

  • Practical experience with ERP or Warehouse Management System (WMS) platforms
  • A solid understanding of inventory dynamics and warehouse operations
  • Familiarity with the Microsoft ecosystem, including tools like Power Platform and Power BI

Target Audience

  • Warehouse managers and logistics specialists
  • ERP system administrators and consultants
  • Operations and quality assurance professionals

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