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 Duration 21 hours

Course Outline

Introduction to MSP and Programme Mindset

  • Distinguishing between programmes and projects, and understanding the value of programme management
  • Core MSP principles and the notion of transformational flow
  • Overview of the programme lifecycle: identification, definition, and benefits management

Programme Governance and Structure

  • Defining programme structure, roles, and responsibilities (SRO, Programme Manager, Board)
  • Setting up a Programme Management Office (PgMO)
  • Establishing decision-making processes, reporting lines, and escalation pathways

Vision, Blueprint, and Benefits Management

  • Defining the strategic vision and desired outcomes
  • Designing the blueprint and target operating model
  • Identifying, mapping, measuring, and tracking benefits

Programme Planning and Delivery Strategies

  • Developing a comprehensive programme plan and delivery roadmap
  • Integrating workstreams and projects, managing dependencies, and sequencing activities
  • Scheduling, resource allocation, and capacity planning considerations

Stakeholder Engagement and Communication

  • Analyzing stakeholders and formulating engagement strategies
  • Planning communications and preparing for change readiness
  • Addressing resistance and securing sponsor commitment

Risk, Issue, and Assurance Management

  • Identifying and escalating programme-level risks and issues
  • Defining assurance roles, internal/external assurance, and maintaining audit readiness
  • Developing contingency plans and decision support mechanisms

Financials, Benefits Realization, and Value Management

  • Creating business cases and establishing financial governance
  • Monitoring benefits, measuring outcomes, and calculating ROI
  • Cost control, forecasting, and rebaselining practices

Quality, Configuration, and Change Control

  • Applying quality management approaches to programmes
  • Managing configuration and change control across multiple projects
  • Utilizing standards, templates, and knowledge management to ensure repeatability

Transition to Business-as-Usual and Programme Closure

  • Planning for handover, sustainment, and operational acceptance
  • Executing closure activities: benefits review, lessons learned, and documentation
  • Integrating outcomes into standard business processes

Practical Workshop and Case Study

  • Scenario exercise: designing a programme governance model and benefits map
  • Group presentations with feedback from peers and instructors
  • Creating an action plan to apply MSP practices within participants’ organizations

Summary and Future Steps

Requirements

  • A solid grasp of project management fundamentals
  • Practical experience operating within or supporting project or programme environments
  • Familiarity with concepts related to organizational change

Target Audience

  • Programme managers and those aspiring to the role
  • Sponsors, Senior Responsible Owners (SROs), and portfolio managers
  • Programme office staff, change managers, and delivery leads

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