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Course Outline

1. Diagnosis and Foundations of Integration <\/p>

  • Digital Ecosystems and Operational Automation
    • Benefits and structural architecture of integrated systems. <\/li>
    • Integration types: native, connector-based, and API-driven. <\/li>
    • Overview of common tools: Zapier, Make, API Connector, and Power Automate. <\/li> <\/ul> <\/li>
    • Internal Process Mapping
      • Identifying existing workflows and pinpointing areas for improvement. <\/li>
      • Setting clear objectives and defining efficiency metrics. <\/li>
      • Documenting current “as is” flows and designing “to be” scenarios. <\/li> <\/ul> <\/li>
      • Practical Example: Automating Gmail to Trello (converting incoming emails into task cards). <\/li> <\/ul>

        2. Integrations between Trello and Google Workspace <\/p>

        • Trello + Google Sheets and Drive
          • Linking dashboards to control sheets for real-time tracking. <\/li>
          • Generating automated reports and uploading files. <\/li>
          • Managing Drive integration and version control. <\/li> <\/ul> <\/li>
          • Trello + Gmail and Calendar
            • Automating the delivery of reminders and notifications. <\/li>
            • Synchronizing task deadlines with calendar events. <\/li> <\/ul> <\/li>
            • Applied Case Study: Managing collaborative projects in Trello with automated dashboards in Google Sheets. <\/li> <\/ul>

              3. QuickBooks Integrations and Automated Communication <\/p>

              • QuickBooks + Google Workspace
                • Automatically exporting financial reports. <\/li>
                • Controlling budgets and reconciling data with Sheets. <\/li> <\/ul> <\/li>
                • QuickBooks + Trello
                  • Connecting projects to cost centers for financial monitoring. <\/li>
                  • Updating task statuses automatically based on budget progress. <\/li> <\/ul> <\/li>
                  • Introduction to WhatsApp Business API / Twilio / WATI
                    • Core concepts and available integration options. <\/li>
                    • Use cases: task alerts, billing reminders, and customer follow-ups. <\/li>
                    • Practical workflows: Triggering automatic WhatsApp messages from Trello events or QuickBooks updates. <\/li> <\/ul> <\/li>
                    • Combined Case Study: End-to-end flow from Project initiation → accounting record → automated client notification via WhatsApp. <\/li> <\/ul>

                      4. Security, Control, and Deployment <\/p>

                      • Security and Access Control
                        • Implementing secure authentication methods (OAuth, tokens). <\/li>
                        • Managing roles, permissions, and data protection standards. <\/li> <\/ul> <\/li>
                        • Monitoring and Maintenance
                          • Tracking active workflows in real time. <\/li>
                          • Managing errors and configuring alerts. <\/li>
                          • Ensuring the scalability of integrations. <\/li> <\/ul> <\/li>
                          • Documentation and Continuous Improvement
                            • Maintaining integration registries and adhering to best practices. <\/li>
                            • Assessing impact through efficiency KPIs. <\/li> <\/ul> <\/li>
                            • Final Practical Project: Designing a comprehensive integrated workflow that combines Trello, QuickBooks, Google Workspace, and automated WhatsApp notifications. <\/li> <\/ul>

Requirements

  • Fundamental understanding of Trello, QuickBooks, and Google Workspace. <\/li>
  • Active access to these platforms to complete practical exercises. <\/li> <\/ul>

    Target Audience<\/strong> <\/p>

    • Operations coordinators and managers. <\/li>
    • Administrative and financial personnel. <\/li>
    • Project leaders and professionals driving innovation or digital transformation initiatives. <\/li> <\/ul>
 20 Hours

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