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 Duration 14 hours

Course Outline

Positioning and AI-Assisted Content Creation

  • Defining academic, institutional, and brand positioning strategies
  • Leveraging AI to draft web, email, and social content tailored to specific personas
  • Managing editing, quality control, and brand voice consistency using AI tools

Public Relations and Reputation Management

  • Monitoring online reputation through AI-driven listening tools
  • Proactive PR: Utilizing AI for media outreach and drafting press materials
  • Developing crisis planning and response playbooks supported by AI alerts

Digital Marketing Optimization and Analytics

  • Implementing segmentation and targeting using ML-based clustering
  • Conducting campaign A/B testing, uplift modeling, and attribution analytics
  • Establishing automated creative testing and budget optimization workflows

Innovation in Educational Products and Services

  • Identifying product opportunities through data-driven discovery methods
  • Designing microcredentials, blended learning offerings, and AI-enabled services
  • Applying rapid prototyping and pilot evaluation frameworks

Enhancing Academic Programs with AI Differentiators

  • Integrating AI features into curricula and student services
  • Communicating program value using AI-generated evidence and outcome data
  • Establishing partnership models with industry leaders and AI vendors

Internal Communication, Change Management, and Digital Culture

  • Building internal consensus and buy-in for AI initiatives
  • Addressing training needs, governance, and ethical considerations for AI use
  • Creating roadmaps for capability building and role adaptation

Events, Outreach, and Stakeholder Engagement

  • Designing academic and outreach events enhanced by AI for logistics and personalization
  • Developing school engagement strategies and relationship mapping using AI insights
  • Measuring event impact and follow-up conversion through analytics

Capstone: Strategic Plan for an AI-Enabled Marketing Initiative

  • Group design: Defining objectives, selecting tools, setting KPIs, and planning rollout
  • Presenting the strategic plan and gathering peer feedback
  • Developing an implementation roadmap focused on quick wins

Summary and Next Steps

Requirements

  • Familiarity with fundamental marketing concepts
  • Practical experience with digital channels is beneficial
  • A willingness to adopt AI-driven tools and workflows

Target Audience

  • Marketing managers in higher education
  • Leaders in institutional communications and PR
  • Program directors and members of innovation teams

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