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Course Outline

Module 1: Overview of Artificial Intelligence in Sales

  • Defining AI and exploring its impact on the commercial landscape
  • Essential AI tools and concepts for sales professionals
  • Practical illustrations of where AI delivers immediate value in sales workflows

Module 2: Enhancing Productivity via AI Tools

  • Streamlining routine administrative and communication tasks through automation
  • Employing AI assistants and chatbots for internal and external engagements
  • Utilizing templates and prompt structures for standard sales communications and follow-ups

Module 3: Data Preparation and Market Intelligence

  • Organizing sales and market data for analysis (including cleaning, enrichment, and integration)
  • Extracting insights and synthesizing qualitative data using Excel and ChatGPT
  • Getting started with Power BI to link datasets and generate rapid reports

Module 4: Predictive Analytics for Sales and Market Trends

  • Basic forecasting techniques and their application to short-term demand (1–4 weeks)
  • Leveraging Excel’s native forecasting and AI-assisted features
  • Interpreting model results and articulating uncertainty to stakeholders

Module 5: Go-to-Market Strategy and Competitive Analysis

  • Applying AI for competitive intelligence and broad market scanning
  • Segmenting customers and prioritizing accounts using AI-driven heuristics
  • Practical case study: identifying competitive keywords, positioning strategies, and opportunity signals

Module 6: Developing Dashboards and Visual Reports

  • Core design principles for effective sales and market dashboards
  • Practical application: generating Power BI visuals for sales KPIs, pipeline status, and market trends
  • Integrating narrative insights through AI-assisted summaries and key highlights

Module 7: Real-World Applications and Case Studies

  • Examining use cases from leading enterprises and SMEs
  • Discussion: mapping these strategies to participants’ own business contexts
  • Group exercise: adapting a case study to your specific operational environment

Module 8: Practical Session — Constructing a Simple Workflow

  • Guided practice using ChatGPT, Excel (AI features), and Power BI with sample datasets
  • Comprehensive exercise: from data ingestion to insight generation, dashboard creation, and action checklists
  • Presenting developed workflows and receiving peer feedback

Module 9: Implementation and Future Steps

  • Checklist for rolling out AI workflows in sales teams (covering data, roles, and governance)
  • Ready-to-use templates, prompts, and dashboard kits for participant reuse
  • Strategic roadmap for scaling AI-assisted sales practices and evaluating impact

Requirements

  • Understanding of core sales and marketing principles
  • Proficiency in using Excel or similar spreadsheet tools for data tasks
  • Basic knowledge of dashboards or reporting platforms is beneficial but not mandatory

Target Audience

  • Sales representatives and account managers
  • Marketing analysts and business development personnel
  • Product managers, commercial strategists, and key decision-makers
 14 Hours

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