Course Outline
Module 1 – Understanding Change Dynamics
- Lecture: An overview of change management frameworks (Kotter’s 8 Steps or ADKAR Model) and their practical application in business. Exploration of the distinctions between change and transformation.
- Discussion and Q&A: Reflection on how change has impacted your organization over the past two years, analyzing what succeeded and what did not.
- Practice: Analysis of a case study involving a multinational company’s failed change initiative, identifying root causes of resistance and missed opportunities.
- Expansion: Participants map recent organizational changes using the ADKAR model for later review.
Module 2 – Building the Business Case for Change
- Lecture: Crafting a compelling vision and linking change to strategic objectives. Methods for measuring ROI for change initiatives.
- Discussion and Q&A: Identifying the key drivers that make change urgent in your industry currently.
- Practice: Group activity to draft a one-page “Change Charter” for a hypothetical merger scenario, outlining vision, objectives, and key benefits.
- Expansion: Encouragement to refine real-world change charters post-session using stakeholder feedback.
Module 3 – Leading People Through Change
- Lecture: The psychology of change – understanding resistance, emotional reactions, and motivation. Strategies for fostering trust and engagement.
- Discussion and Q&A: Sharing examples of resistance encountered in your leadership role and how they were addressed.
- Practice: Role-play activity where managers communicate a significant policy change to a skeptical senior team.
- Expansion: Recommendation to journal on communication styles used in change scenarios and test alternative approaches.
Module 4 – Stakeholder Mapping and Influence
- Lecture: Identifying stakeholders, analyzing their influence and interest, and creating tailored engagement strategies.
- Discussion and Q&A: Determining which stakeholder group is hardest to win over in your organization and why.
- Practice: Participants create a stakeholder influence map for an organizational digital transformation project.
- Expansion: Suggestion to conduct stakeholder interviews post-training to validate assumptions and refine influence strategies.
Module 5 – Sustaining and Embedding Change
- Lecture: Institutionalizing change through governance, performance metrics, and cultural alignment. Strategies to avoid regression to old habits.
- Discussion and Q&A: Discussing how to ensure new behaviors persist beyond the initial implementation phase.
- Practice: Teams design a 90-day sustainment plan for a completed change initiative, including reinforcement activities and success indicators.
- Expansion: Assignment for participants to implement one sustainment technique within their own teams within the next month.
Module 6 – Integrating Learning into Real Projects
- Lecture: Synthesizing the day’s learning into actionable steps.
- Discussion and Q&A: Identifying which tools and strategies from today can be applied immediately in your role.
- Practice: Participants draft a personal action plan for an upcoming or current change initiative, detailing next steps, stakeholder actions, and success measures.
- Expansion: Recommendation for peer accountability partnerships to review progress at 30, 60, and 90 days post-training.
Requirements
- At least 2 years of experience in a managerial or leadership role.
- Prior experience leading teams or managing projects.
- Foundational knowledge of organizational strategy and operations.
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Engagement in an ongoing or upcoming organizational change initiative (recommended for applying exercises directly to real scenarios).
Target Audience
- Senior managers, department heads, and executives responsible for strategic decision-making.
- Leaders within sectors undergoing significant transformation, including technology, finance, manufacturing, healthcare, and professional services.
- Project directors, transformation leaders, and innovation managers responsible for executing cross-functional change initiatives.
Testimonials (7)
Open discussions with people fromdifferent companies.
Kalin Petrov - DPM Metals
Course - Change Management - Leading the change
Structured approach to changes in the organization.
Nikola Bahchevanov - DPM Metals
Course - Change Management - Leading the change
the atmosphere created by the trainer
Iuliana Postolache
Course - Change Management - Leading the change
I appreciated a lot the interactions between participants and our trainer! And all the exercises and discussions.
Iulia Ploscaru - Orange Services
Course - Change Management - Leading the change
Opened the vision more on the people aspect.
George Cuculescu - Orange Services
Course - Change Management - Leading the change
Useful to get a formal framework for handling change.
Cristian Moga
Course - Change Management - Leading the change
The practical tips & tricks, examples, good practices!
