ChatGPT for Report Summarization and Briefing Preparation Training Course

AI policy and regulation is a rapidly evolving area that directly impacts how governments develop, adopt, and oversee artificial intelligence systems.

This instructor-led, live training (online or onsite) is aimed at public sector legal and compliance professionals with limited prior exposure to AI technologies who wish to understand regulatory developments, ethical frameworks, and policy considerations for responsible AI deployment.

By the end of this training, participants will be able to:

• Interpret key components of AI-related regulations such as the EU AI Act and GDPR.
• Assess national and international policy developments (Canada, U.S., OECD, etc.).
• Evaluate legal and ethical risks in AI procurement and use.
• Contribute to AI governance, oversight, and cross-agency alignment.

Format of the Course

• Interactive lecture and legal case analysis.
• Regulatory comparisons and policy mapping exercises.
• Scenario-based group discussion.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

AI Programming involves the practical application of programming tools and techniques to develop intelligent systems that support automation, data analysis, and service improvement.

This instructor-led live training (available online or onsite) is designed for public sector professionals with limited or emerging AI experience who support innovation, research, or operational transformation. The course aims to provide practical programming skills to explore how AI tools can be built and integrated into government workflows.

Upon completion of this training, participants will be able to:

• Grasp core AI concepts, including large language models, APIs, and intelligent automation.
• Write basic Python scripts to interact with AI services and process structured data.
• Develop prototypes using AI for tasks such as summarization, classification, and chatbot creation.
• Assess the risks and constraints of AI development in the public sector, including privacy, explainability, and compliance.

Course Format

• Interactive lectures and discussions.
• Hands-on practice with Python and LLM APIs using public sector examples.
• Guided exercises focused on data analysis, content automation, and workflow prototyping.

Customization Options

• To request a customized version of this course tailored to your department's workflows or internal tools, please contact us to arrange.

Artificial Intelligence (AI) is being increasingly leveraged to enhance the efficiency, accessibility, and responsiveness of public service delivery across sectors such as taxation, healthcare, immigration, and social programs.

This instructor-led live training, available online or onsite, targets public service delivery professionals with limited AI experience who wish to explore practical applications, automation strategies, and planning considerations for integrating AI into front-line government services.

Upon completion of this training, participants will be equipped to:

• Identify areas within their departments where AI can optimize public service operations.
• Gain an understanding of automation tools and AI-driven decision support systems.
• Explore use cases in forecasting, language access, and citizen assistance.
• Evaluate ethical, operational, and citizen trust factors related to AI-enabled services.

Format of the Course

• Interactive lectures supplemented with real-life examples.
• Walkthroughs of public sector use cases and group discussions.
• Strategy planning exercises tailored to participants' specific departments.

Course Customization Options

• For customized training requests for this course, please contact us to arrange details.

Artificial Intelligence (AI) introduces new dimensions of operational risk, governance challenges, and cybersecurity exposure for government agencies and departments.

This instructor-led, live training (online or onsite) is aimed at public sector IT and risk professionals with limited prior experience in AI who wish to understand how to evaluate, monitor, and secure AI systems within a government or regulatory context.

By the end of this training, participants will be able to:

• Interpret key risk concepts related to AI systems, including bias, unpredictability, and model drift.
• Apply AI-specific governance and auditing frameworks such as NIST AI RMF and ISO/IEC 42001.
• Recognize cybersecurity threats targeting AI models and data pipelines.
• Establish cross-departmental risk management plans and policy alignment for AI deployment.

Format of the Course

• Interactive lecture and discussion of public sector use cases.
• AI governance framework exercises and policy mapping.
• Scenario-based threat modeling and risk evaluation.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

AI tools like ChatGPT, Copilot, and Gemini are reshaping administrative workflows by assisting teams in drafting content, scheduling meetings, replying to emails, and automating routine tasks.

This instructor-led, live training (available online or onsite) targets public sector administrative professionals with minimal to no prior AI experience who want to enhance daily productivity through the practical application of AI assistants and automation tools.

Upon completion of this training, participants will be able to:

• Grasp how AI tools support common administrative tasks.
• Utilize ChatGPT, Copilot, and Gemini to produce emails, summaries, and documents.
• Integrate AI tools with calendars, task lists, and office software.
• Apply best practices for prompt writing and interpreting results.

Format of the Course

• Interactive lectures and guided demonstrations.
• Hands-on practice with real-world administrative tasks.
• Customizable exercises using the tools most relevant to participants' daily work.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Audio AI encompasses artificial intelligence technologies designed to interpret, analyze, generate, or interact with audio signals, such as human speech, ambient sounds, and music.

This instructor-led, live training (available online or onsite) is tailored for beginner-level professionals seeking to grasp how AI is applied in the audio domain for business, communication, automation, and innovation purposes.

Upon completion of this training, participants will be able to:

• Grasp the concept of Audio AI and its real-world applications.
• Identify various categories of audio AI tools, including transcription, classification, and generation.
• Examine business cases within customer service, security, compliance, and media sectors.
• Assess AI tools and services that are suitable for enterprise audio applications.

Course Format

• Interactive lectures and discussions.
• Numerous exercises and practical practice sessions.
• Hands-on implementation in a live-lab environment.

Customization Options

• To arrange a customized training for this course, please contact us.

ChatGPT serves as a robust artificial intelligence assistant, empowering government professionals with capabilities in drafting, research, summarization, and automation of tasks.

This instructor-led live training, available either online or onsite, is designed for public sector employees who have little to no prior experience with AI tools but wish to effectively utilize ChatGPT for government-related communication, analysis, and administrative productivity.

Upon completion of this training, participants will be equipped to:

• Utilize ChatGPT to draft and refine government emails, memoranda, and reports.
• Precisely summarize policy documents, public feedback, and research findings.
• Craft effective prompts for daily administrative and analytical duties.
• Apply fundamental privacy and compliance standards when employing AI within a public sector framework.

Course Format

• Interactive lectures and group discussions.
• Real-world scenarios tailored to government operations.
• Practical exercises in implementation and prompt engineering.

Customization Options

• For customized training aligned with your department’s specific workflows or policy priorities, please contact us to make arrangements.

ChatGPT is an AI-driven language model designed to support public sector teams in legislative drafting, policy writing, and large-scale document revision, thereby enhancing clarity, compliance, and operational efficiency.

This instructor-led training session, available either online or on-site, targets public sector professionals with little to no prior exposure to AI tools. It is tailored for individuals responsible for drafting, editing, or reviewing legislative and policy content who aim to enhance precision, clarity, and speed through the use of ChatGPT.

Upon completion of this training, participants will be equipped to:

• Leverage ChatGPT for drafting, refining, and editing legislative or policy documents.
• Implement plain language principles and manage tone via effective prompting strategies.
• Develop and revise multiple iterations to accommodate stakeholder input or legal review.
• Ensure adherence to compliance requirements and appropriate document structures.

Course Format

• Interactive lectures and discussions.
• Practical application of ChatGPT in legislative and policy drafting scenarios.
• Guided exercises focusing on document structuring, tone adjustment, and legal clarity.

Customization Options

• For customized training tailored to your department’s specific workflows or internal tools, please contact us to arrange.

ChatGPT serves as a flexible AI assistant that empowers government communication teams to enhance content production, responsiveness, and multilingual service delivery, all while preserving message consistency and appropriate tone.

This instructor-led live training, available both online and onsite, targets public sector communication professionals who are new to AI tools and wish to leverage ChatGPT to support external communication tasks. These include drafting public notices, composing social media content, and responding to citizens in clear and inclusive formats.

Upon completing this training, participants will be able to:

• Produce effective public announcements, alerts, and updates with the assistance of AI.
• Adapt tone and messaging to suit various audiences and platforms.
• Utilize ChatGPT to translate, rewrite, or simplify public content across multiple languages.
• Ensure alignment with communication guidelines, accessibility standards, and tone policies.

Format of the Course

• Interactive lecture and discussion.
• Hands-on application of ChatGPT in real-world public sector communication scenarios.
• Guided exercises focused on outreach, tone management, and language inclusivity.

Course Customization Options

• To request a customized training for this course based on your department's workflows or internal tools, please contact us to arrange.

Microsoft 365 Copilot is an AI-powered assistant embedded into familiar Microsoft tools to enhance content creation, automate routine tasks, and provide smart insights.

This instructor-led, live training (online or onsite) is aimed at public sector employees with limited or no prior experience using AI tools who wish to use Microsoft 365 Copilot to enhance communication, streamline document work, and extract insights more efficiently from data and meetings.

By the end of this training, participants will be able to:

• Leverage Copilot within Word, Excel, and Outlook to draft, analyze, and refine professional communications.
• Automate repetitive documentation and summarization tasks across the Microsoft 365 ecosystem.
• Derive actionable insights from meeting notes, spreadsheets, and written reports.
• Adhere to responsible use guidelines for Copilot in a public sector context.

Course Format

• Interactive lectures and discussions.
• Hands-on practice with Microsoft 365 Copilot in sample government scenarios.
• Guided exercises focused on communication, reporting, and meeting productivity.

Customization Options

• To request customized training for this course tailored to your department's workflows or internal tools, please contact us to arrange.

This instructor-led, live training in Bulgaria (online or onsite) is designed for advanced-level government professionals and policy experts who wish to leverage DeepSeek for data-driven governance and policy innovation.

By the end of this training, participants will be able to:

• Utilize DeepSeek AI for policy analysis and strategic decision-making.
• Automate government reports and improve data transparency.
• Apply AI-driven insights for public sector innovation.
• Enhance citizen engagement through AI-powered solutions.

This instructor-led, live training in Bulgaria (online or onsite) is designed for intermediate-level public sector professionals who want to use Gemini to generate high-quality content, support research, and improve productivity through advanced AI interactions.

By the end of this training, participants will be able to:

• Craft more effective and tailored prompts for specific use cases.
• Generate original and creative content using Gemini.
• Summarize and compare complex information with precision.
• Use Gemini for brainstorming, planning, and organizing ideas efficiently.

Artificial Intelligence (AI) is reshaping public sector operations, decision-making processes, and service delivery on a global scale.

This instructor-led, live training session (available online or on-site) is designed for public sector leaders who have little to no prior exposure to AI. The course helps participants grasp the core principles of AI, evaluate its strategic importance, and discover how to ethically and effectively integrate it into government organizations.

Upon completion of this training, participants will be equipped to:

• Comprehend the essential concepts and terminology associated with artificial intelligence.
• Assess both the opportunities and risks posed by AI within public sector environments.
• Investigate the ethical and regulatory factors influencing AI usage in government.
• Formulate well-informed viewpoints on AI-related policies, procurement processes, and strategic planning.

Course Format

• Interactive lectures and group discussions.
• Analysis of real-world public sector case studies.
• Facilitated group reflection and policy development exercises.

Customization Options

• To request a customized version of this course, please contact us to make arrangements.

This instructor-led training is specifically designed for museum professionals dealing with digital content, archives, exhibitions, educational resources, collection management, and public-facing cultural information.

The course emphasizes the practical application of AI tools and cloud-based collaboration environments to support the creation, structuring, verification, enrichment, storage, and reuse of museum data

Distinguishing itself from generic AI or digital literacy courses, this training is directly integrated into real-world museum workflows and operational processes. Participants will engage with realistic museum examples, such as artwork descriptions, artist dossiers, digital archives, exhibition materials, educational resources, project documentation, and public-facing digital content.

The curriculum combines demonstrations, guided exercises, collaborative workshops, and role-based practical tasks tailored to the specific functions of participants within the museum.

Artificial Intelligence is swiftly emerging as the cornerstone of contemporary product management, fundamentally altering how we identify customer needs, design solutions, and make strategic decisions. Much like electricity transformed industry, AI is reshaping the lifecycle of product creation, validation, and evolution.

This instructor-led, live training (available online or onsite) is designed for Product Owners, Scrum Masters, and Agile Coaches seeking to understand how AI can elevate product ownership and enhance decision-making capabilities.

Upon completion of this training, participants will be equipped to:

• Grasp the core principles of Artificial Intelligence and distinguish between traditional AI and Generative AI (GenAI).
• Implement the seven key Product Owner stances (including the newly introduced Orchestrator stance) and utilize AI to reinforce each role — such as Visionary, Experimenter, or Customer Representative.
• Master effective prompting techniques and view AI tools as intelligent collaborators with distinct capabilities.
• Deepen customer insights and create AI-assisted personas for hypothesis testing and discovery, while preserving genuine customer engagement.
• Craft and articulate a clear product vision using structured frameworks like the 3x3 Framework, leveraging AI to shape and visualize narratives.
• Utilize Generative AI tools to expedite prototyping and hypothesis testing, including the creation of mock-ups and product concepts.
• Inform product decisions by employing AI tools to analyze, prioritize, and evaluate features based on value, feasibility, and user impact.
• Automate or delegate routine daily tasks (such as emails, stakeholder management, and note-taking) using AI to dedicate more time to strategic and creative work.
• Facilitate discussions on AI ethics, bias, and data security to ensure responsible and sustainable AI integration.
• Identify and design valuable AI use cases tailored to the specific product and organizational context.
• Explore and experiment with approximately 20 different AI tools and models — ranging from productivity assistants and prototyping platforms to generative video, image, and coding solutions.