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Course Outline

Introduction to AI-Driven Summarization

  • How ChatGPT processes and condenses information
  • Common document types in government operations
  • Recognizing AI output constraints and the need for refinement

Summarizing Reports and Briefing Documents

  • Creating concise summaries from policy or research papers
  • Extracting key findings from technical or analytical texts
  • Structuring content for executive-level review

Condensing Meetings and Consultations

  • Converting meeting notes and transcripts into actionable items
  • Emphasizing crucial decisions and open issues
  • Preparing summaries for internal communication or follow-up actions

Prompting for Enhanced Outcomes

  • Structures for prompting summarization and rewriting tasks
  • Examples of role-specific and outcome-focused prompts
  • Iterative prompting techniques to refine summary quality

Adjusting Tone, Style, and Structure

  • Modifying content for ministers, internal managers, or the general public
  • Employing formal versus conversational tones as appropriate
  • Producing various formats such as bullet points, executive memos, and Q&As

Embedding ChatGPT in Government Processes

  • Utilizing ChatGPT within Word, Teams, and browser-based environments
  • Integrating ChatGPT with meeting and collaboration tools
  • Real-time review and revision of summaries

Responsible Usage and Verification

  • Preventing misrepresentation or AI hallucinations
  • Verifying summaries and referencing original sources
  • Adhering to information governance and security protocols

Recap and Future Steps

Requirements

  • Familiarity with internal reports, meeting notes, or policy documents
  • No previous experience with ChatGPT or AI tools is necessary

Target Audience

  • Analysts
  • Program managers
  • Executive support staff
 7 Hours

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