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Duration 7 hours
Course Outline
Foundations of Artificial Intelligence
- Defining AI: essential terminology and underlying technologies
- Distinguishing between AI, machine learning, and automation
- Current trends in AI adoption within the public sector
AI Applications in Government
- Enhancing service delivery through chatbots, automated document processing, and predictive analytics
- Supporting policy and planning via modeling, forecasting, and simulations
- Examples in public safety, healthcare, and citizen interaction
AI Risks, Ethics, and Bias
- Comprehending algorithmic bias and the principle of fairness
- Ethical frameworks for decision-making in AI systems
- Prioritizing transparency, accountability, and explainability
AI Governance and Regulatory Environment
- Overview of the EU AI Act, GDPR, and other global regulatory updates
- National AI strategies and established governance models
- Maintaining public trust and considering citizen impact
Procurement and Implementation Approaches
- Key considerations for leaders prior to investing in AI solutions
- Assessing vendors, conducting pilots, and managing partnerships
- Fostering inter-agency cooperation and ensuring data infrastructure readiness
Strategic Planning for AI Integration
- Cultivating internal AI literacy and forming cross-functional teams
- Aligning AI initiatives with organizational mission and outcomes
- Creating a roadmap for AI adoption within departments or agencies
Recap and Future Actions
Requirements
- Basic awareness of public sector operations and policy structures
- A keen interest in utilizing emerging technologies for public benefit
- No previous technical experience in AI is necessary
Target Audience
- Senior administrative officials
- Ministers and high-level government executives
- Policy consultants and public sector strategists
Testimonials (2)
How to best integrate AI into the daily operations, project management, and strategic planning of the organization.
Mincho Dimitrov Benov
Course - AI and Modern Project Management for NGOs
I got to learn more about Microsoft Copilot, something that I thought was the same as chatGPT but I got to discover more exciting options that I will forever use to make my life easy.