Thank you for sending your enquiry! One of our team members will contact you shortly.
Thank you for sending your booking! One of our team members will contact you shortly.
Duration 35 hours
Course Outline
Module 1: Introduction to Microsoft Teams Overview and Architecture
- Essential Teams components and underlying services
- Teams architecture structure and system dependencies
- Role-based access control and administrative management
Module 2: Managing Teams Collaboration Experiences
- Creating and overseeing Teams, channels, and chat interactions
- Setting up meeting policies and user experiences
- Managing apps, integrations, and lifecycle operations
Module 3: Teams Phone and Voice Solutions
- Fundamentals of Teams Phone concepts and architecture
- Configuring calling plans and direct routing settings
- Overseeing devices, dial plans, and emergency calling procedures
Module 4: Governance, Security, and Compliance
- Establishing Teams policies, governance frameworks, and lifecycle management
- Deploying security and compliance configurations
- Auditing, generating reports, and monitoring compliance status
Module 5: Monitoring and Troubleshooting Teams
- Tracking Teams service health and utilization metrics
- Diagnosing issues related to meetings, voice, and collaboration
- Utilizing reporting tools and analytics for performance enhancement
Module 6: Advanced Configuration and Integration
- Integrating Teams with Microsoft 365 and third-party applications
- Considerations for hybrid deployment scenarios
- Leveraging automation and PowerShell for Teams administration
Module 7: Exam Preparation and Certification Readiness
- Review of MS-721 exam objectives
- Understanding exam structure, format, and question types
- Engaging with practice questions and review sessions
- Exploring study resources, tips, and strategies for success
Summary and Next Steps
Requirements
- Working knowledge of Microsoft 365 services and administrative tasks
- Practical experience with core Microsoft Teams functionality
- Basic familiarity with networking and identity management concepts
Target Audience
- Microsoft Teams administrators
- Collaboration system engineers
- IT professionals responsible for Microsoft 365 communication infrastructure
Testimonials (2)
i learned alot
Rose-Ann - Heart FM
Course - Microsoft Teams: Practical Collaboration, Productivity, and Automation
The engagement and the practical examples we did as a group to get more understanding of the topic
