Crystal Business Center

ул. "Осогово" 40, Sofia, Bulgaria, 1303

Crystal Business Center is located in the central part of Sofia, on the corner of "Osogovo" street. and "Todor Aleksandrov...

Explore Our Courses

Statistical Process Control (SPC)

14 Hours
This instructor-led, live training in Sofia (online or onsite) is aimed at beginner-level quality control professionals who wish to learn the fundamentals of Statistical Process Control (SPC) and apply it in real-world scenarios.By the end of this training, participants will be able to:
  • Understand the fundamentals of Statistical Process Control (SPC).
  • Use basic SPC tools such as control charts, histograms, Pareto charts, and scatter diagrams to monitor process performance.
  • Create and interpret various types of control charts for variable and attribute data to detect and analyze process variations.
  • Calculate and interpret process capability indices.
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Advanced Product Quality Planning (APQP)

21 Hours
Advanced Product Quality Planning (APQP) is a set of procedures and techniques for developing automotive products. This instructor-led, live training (online or onsite) is aimed at automotive professionals who wish to understand and apply the APQP process to their product quality plans. By the end of this training, participants will be able to:
  • Understand APQP requirements and processes.
  • Apply the APQP process to existing industrial processes.
  • Use the most suitable tools for developing high quality products.
  • Set up the systems needed to develop products and services that satisfy customer requirements.
  • Use APQP to enable better collaboration between suppliers and customers.
Format of the Course
  • Interactive lecture and discussion.
  • Lots of exercises and practice.
  • Hands-on implementation in a live-lab environment.
Course Customization Options
  • To request a customized training for this course, please contact us to arrange.
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Introduction to IATF 16949

21 Hours
IATF 16949, or International Automotive Task Force 16949, is one of the most widely used automotive QMS (Quality Management System) standards in the industry. This instructor-led, live training (online or onsite) is aimed at professionals in the automotive industry who wish to create and manage a QMS in adherence to IATF 16949 standards. By the end of this training, participants will be able to:
  • Understand the IATF 16949 requirements.
  • Create a Quality Management System that helps ensure customer satisfaction in the end product or service.
  • Achieve the best practice in the design, development, manufacturing, installation, and servicing of automotive products.
Format of the Course
  • Interactive lecture and discussion.
  • Lots of exercises and practice.
  • Hands-on implementation in a live-lab environment.
Course Customization Options
  • This course is designed to provide practical knowledge that can be applied to solving real-world problems and not as a preparatory course for certification.
  • To request a customized training for this course, please contact us to arrange.
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ISO 26262 Automotive Functional Safety

28 Hours
ISO 26262 defines the requirements for functional safety in the automotive sector. This instructor-led, live training (online or onsite) is aimed at automotive professionals who wish to implement the ISO 26262 standard within their organization. By the end of this training, participants will be able to:
  • Understand functional safety as it relates to automotive hardware and software development.
  • Understand the legal responsibilities and compliance requirements of ISO 26262.
  • Implement the safety processes prescribed in ISO 26262.
Format of the Course
  • Interactive lecture and discussion.
  • Lots of exercises and practice.
  • Hands-on implementation in a live-lab environment.
Course Customization Options
  • To request a customized training for this course, please contact us to arrange.
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QMS Auditor / Lead Auditor (ISO 9001)

21 Hours
In this instructor-led, live training in Sofia, participants will learn about the QMS Audit principles, procedures and documentations as they step through a series of case studies, group discussions, and hands-on exercises and activities.  By the end of this training, participants will be able to:
  • Identify the Requirements for a successful QMS Audit.
  • Create an Audit Checklist for a sample audit scenario.
  • Report findings in accordance to ISO 9001 requirements.
  • Write and grade non-conformity reports and evaluate proposals for corrective action.
  • Prepare and present a convincing evaluation to top management in accordance to the organization's policy and objectives.
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Supply Quality Management

14 Hours
This instructor-led, live training in Sofia (online or onsite) is aimed at supply managers and personnel who wish to adopt a quality-centric approach to managing suppliers. By the end of this training, participants will be able to:
  • Adopt a proactive and collaborative approach for enhancing supplier quality.
  • Clearly define and communicate supply specifications and requirements.
  • Explore different Supplier Quality Management Systems (QMS) and apply an analytical approach to choose the most suitable one.
  • Use a QMS system to continuously monitor, inspect and audit supply chains.
  • Ensure that suppliers provide the highest quality products and services.
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Testimonials (5)

A380 case study.

Deepak Shamsunder - Strata Manufacturing
Course - Advanced Product Quality Planning (APQP)

Lot of live examples, good in depth analysis of all issues

Marcin Lesicki - Strata Manufacturing
Course - Advanced Product Quality Planning (APQP)

The knowledge of trainer and the real base of example from aerospace company. The system or suggestion used are base on the top companies in aerospace.

Mohd Saifullah Md Samsuri - Strata Manufacturing
Course - Advanced Product Quality Planning (APQP)

The topics related to Supply Chain as I belong to the SC department.

Lamees Elmughrabi - Strata Manufacturing
Course - Advanced Product Quality Planning (APQP)

The content details, expertise of trainer, good exercise and example.

Ikram Zaki Ismail - Strata Manufacturing
Course - Advanced Product Quality Planning (APQP)

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