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Course Outline
Day 1: Introduction to ISO 9001 and starting the QMS implementation process
- Course goals and structural overview
- Overview of ISO, management systems, and the ISO 9000 family
- Basics of quality and QMS according to ISO 9001
- Kicking off the QMS implementation
- Leadership and commitment
- Formulating the quality policy
- Defining roles, responsibilities, and authorities
Day 2: Developing the QMS implementation plan
- Understanding the organizational context
- Defining the scope of the QMS
- Strategies for addressing risks and opportunities
- Setting quality objectives
- Managing change
- Resource allocation
- Ensuring competence
Day 3: Executing the QMS implementation
- Fostering awareness and communication
- Managing documented information
- Handling requirements for products and services
- Designing and developing products and services
- Managing outsourced processes
- Controlling production and service provision
- Monitoring, measuring, analyzing, and evaluating performance
Day 4: Monitoring the QMS, driving continual improvement, and preparing for the certification audit
- Conducting internal audits
- Performing management reviews
- Addressing nonconformities and implementing corrective actions
- Driving continual improvement
- Preparing for the certification audit
- Conclusion of the training course
Day 5: Certification Exam
Requirements
A basic grasp of ISO 9001 standards and a solid understanding of implementation principles are required.
35 Hours
Testimonials (2)
I enjoyed the quizzes, and Driton's style of teaching.
Chloe - SEEC MM Ltd.,
Course - ISO 9001 Lead Implementer
The training was well put together & very informative.