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Course Outline

Learning Objectives

  • Grasp the elements and operations of a Quality Management System and its key processes
  • Recognize the relationship between ISO 9001 and other relevant standards and regulatory frameworks
  • Understand the approaches, methods, and techniques utilized for the implementation and management of a QMS

Educational Approach

  • Lectures are supplemented with practical questions and real-world examples
  • Practical exercises encompass examples and group discussions
  • Practice tests mirror the format of the Certification Exam
  • Day 1: Introduction to quality concepts, QMS, and ISO 9001 clauses 4–6
  • Day 2: Coverage of ISO 9001 clauses 7–10 and the certification exam

The examination fully adheres to the requirements of the PECB Examination and Certificate Programme. It addresses the following competency domains:

Domain 1: Core concepts and principles of quality management and a QMS based on ISO 9001

Domain 2: ISO 9001 requirements for a quality management system — Clauses 4 to 10

 14 Hours

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