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Duration 14 hours
Course Outline
Foundations of ChatGPT in Administrative Contexts
- Distinguishing between tasks ChatGPT can and cannot automate
- Identifying typical administrative applications
- Formulating precise prompts for everyday duties
Optimizing Recurrent Writing Responsibilities
- Drafting correspondence, internal notices, and public announcements
- Compiling digests, session notes, and follow-up communications
- Establishing consistent text formats for recurring needs
Refining Document Presentation and Content
- Revising, reformatting, and reorganizing material
- Transforming raw text into professionally formatted documents
- Correcting grammatical, stylistic, and layout discrepancies
Developing Templates and Operational Tools
- Constructing task lists, intake forms, and reusable frameworks
- Drafting Standard Operating Procedures and compliance-focused structures
- Automating the creation of repetitive documentation
Data Processing and Basic Automation
- Organizing unstructured information
- Identifying critical data points and converting text into tabular formats
- Generating summaries optimized for data entry or reporting platforms
Task Oversight and Process Assistance
- Drafting timetables, alerts, and procedural instructions
- Streamlining the creation of planning documents
- Supporting complex, multi-stage administrative processes
Safe and Ethical AI Adoption in Administrative Roles
- Recognizing AI limitations and mitigating potential errors
- Managing confidential data with appropriate caution
- Maintaining precision and uniformity in generated outputs
Advanced Prompting Techniques for Productivity
- Applying prompt structures to repetitive workflows
- Configuring mini-automation sequences for frequent tasks
- Enhancing output quality through refined instructions
Conclusion and Future Directions
Requirements
- Familiarity with fundamental office procedures
- Proficiency with standard productivity software
- Confidence in handling digital files
Target Participants
- Administrative support units
- Office coordinators
- Information entry personnel
Testimonials (1)
Able to pivot upon audience suggestions - ie able to create a real AI agent scenario on the spot.
