Course Outline
Foundation Level – Grasping AI Concepts and Launching Your ChatGPT Journey
Introduction to Artificial Intelligence
- Defining Artificial Intelligence (AI) in a modern context
- Core concepts: exploring machine learning, deep learning, and natural language processing
- Examining real-world AI applications across business and daily life
Large Language Models (LLMs) and the ChatGPT Ecosystem
- Decoding the mechanics of LLMs
- An overview of ChatGPT’s core capabilities
- Comparing different ChatGPT versions and their unique features
Getting Started with ChatGPT
- Navigating the interface and accessing ChatGPT services
- Mastering prompts, responses, and model context
- Building initial prompts: exploring basic use cases and recognizing limitations
Practical Applications for Daily Operations
- Leveraging ChatGPT for writing, summarization, and ideation
- Generating templates, professional emails, and reports
- Utilizing ChatGPT for scheduling assistance and communication support
Ethical Usage and Best Practices
- Navigating bias, data privacy, and ethical considerations
- Setting realistic expectations for accuracy and verifying outputs
- Practical exercises: enhancing AI-assisted decision-making skills
Intermediate Level – Elevating Productivity through Strategic ChatGPT Use
Advanced Prompt Engineering and Optimization
- Structuring prompts to achieve consistent and predictable results
- Effectively utilizing examples, roles, and constraints
- Refining ChatGPT outputs through iterative feedback loops
Integrating ChatGPT with Essential Productivity Suites
- Connecting ChatGPT to Google Workspace (Docs, Sheets, Gmail)
- Synergizing ChatGPT with Microsoft 365 (Word, Excel, Teams)
- Automating document creation, meeting note-taking, and task tracking
AI in Agile and Technical Workflows
- Crafting and refining user stories and acceptance criteria
- Drafting sprint documentation and facilitating retrospectives
- Supporting backlog refinement and accurate task estimation
Fostering Collaborative AI Workflows
- Implementing team-based prompting and feedback cycles
- Developing a shared repository of AI knowledge
- Group projects: simulating real-world AI-assisted tasks
Practical Exercises and Scenario-Based Learning
- Utilizing ChatGPT as an intelligent meeting assistant
- Employing ChatGPT as a writing and editing coach
- Using ChatGPT as a brainstorming partner for process optimization
Advanced Level – Customization, System Integration, and Governance
AI in Software Development and Data Projects
- Generating and refactoring code snippets with ChatGPT
- Leveraging ChatGPT for API documentation and test script creation
- Applying ChatGPT to SQL query generation and data analysis
Customizing and Extending ChatGPT Capabilities
- Building Custom GPTs tailored to specific organizational needs
- Enhancing functionality through plugins and third-party integrations
- Exploring the OpenAI API for advanced automation and workflow design
Security, Ethics, and Corporate Governance
- Formulating corporate AI usage policies
- Ensuring data security and responsible AI deployment
- Maintaining compliance with privacy standards and regulatory frameworks
Architecting AI-Driven Solutions
- Designing productivity dashboards powered by AI
- Connecting ChatGPT to enterprise business systems via APIs
- Implementing automation for reporting, data validation, and analysis
Capstone Project: Implementing AI in Practice
- Identifying a genuine organizational challenge
- Designing and deploying a comprehensive AI-based solution using ChatGPT
- Presenting findings and engaging in peer review feedback
Course Summary and Pathways for Continued Growth
Requirements
- Basic proficiency in standard computer operations
- Practical experience with text-based applications or office suites
- Working knowledge of digital collaboration platforms
Intended Audience
- Administrative specialists
- Technical teams and engineers
- Project managers and software developers
Testimonials (1)
Able to pivot upon audience suggestions - ie able to create a real AI agent scenario on the spot.
