Impacted Function Point (IFP) Training Course

In this instructor-led live training held in Bulgaria, participants will learn how to enhance an automated test suite by employing advanced techniques to drive Selenium.

By the end of this training, participants will be able to:

• Resolve complex web application test automation issues with Selenium.
• Apply regular expressions and pattern-based verification techniques.
• Handle exceptions that halt test execution.
• Programmatically search for web objects.
• Dynamically capture data from web controls.
• Create a data-driven testing framework.
• Distribute testing with Selenium Grid.

This instructor-led, live training in Bulgaria (online or onsite) is aimed at beginner-level to intermediate-level participants who wish to solve everyday workplace challenges through gamification techniques.

By the end of this training, participants will be able to:

• Understand the principles of Design Thinking and its application to problem-solving.
• Incorporate gamification techniques to foster engagement and innovation.
• Develop creative and practical solutions to common workplace issues.
• Collaborate effectively across teams to implement problem-solving strategies.
• Apply iterative approaches to refine solutions through feedback and experimentation.

Design Thinking is a human-centered methodology for solving problems through empathy, definition, ideation, prototyping, and testing. This version of the course places a strong emphasis on the Empathize stage, focusing on connecting previously identified pain points to the real needs of internal clients, and applying dynamic, collaborative activities to transform insights into actionable outcomes.

This instructor-led, live training (online or onsite) is aimed at beginner-level to intermediate-level teams and leaders who wish to deepen their empathy skills, strengthen relationships with internal clients, and translate pain points into meaningful opportunities for improvement.

By the end of this training, participants will be able to:

• Apply empathy-based techniques to uncover and validate client needs.
• Translate mapped pain points into clear, actionable needs.
• Engage in dynamic role plays and simulations to practice client-centered conversations.
• Collaboratively redefine problem statements from the client’s perspective.

Format of the Course

• Interactive lecture and guided discussions.
• Dynamic, hands-on role plays and empathy exercises.
• Group workshops for collaborative problem reframing.

Course Customization Options

• To request a customized version tailored to a specific internal process (e.g., procurement or equipment provisioning), please contact us to arrange.

Design Thinking is a human-centric approach to problem-solving that relies on empathy, definition, ideation, prototyping, and testing. By concentrating on the initial two phases—Empathize and Define—teams can gain a deeper understanding of their internal clients and accurately identify the core issues that need resolution.

This instructor-led live training, available both online and onsite, is designed for beginner to intermediate-level teams and leaders aiming to strengthen their relationships with internal clients, minimize resistance to change, and enhance operational efficiency through practical and collaborative methods.

Upon completing this training, participants will be equipped to:

• Employ active listening and interviewing techniques to collect valuable insights about internal clients.
• Develop empathy maps to document user needs and pain points.
• Distinguish between actual root causes and perceived issues using tools such as the 5 Whys and problem trees.
• Formulate clear, actionable problem statements (POVs) that direct the solution process.

Course Format

• Interactive lectures and discussions.
• Practical, hands-on exercises and role-playing scenarios.
• Group workshops and plenary feedback sessions.

Customization Options

• To request a customized version tailored to a specific internal process (e.g., procurement or equipment provisioning), please contact us to arrange.

In this instructor-led, live workshop training in Bulgaria (online or onsite), participants will learn how to apply the five stages of Design Thinking to better understand the problems experienced by end-users of a product or service, then develop the best approach for resolving them.

By the end of this training, participants will be able to:

• Use creative strategies to match customers' needs with technologically feasible solutions.
• Formulate a strategy to increase customer value and enhance product and service offerings.

This guided, live training in Bulgaria (online or in-person) is intended for beginner to intermediate-level professionals seeking to understand and apply Design Thinking methodologies to stimulate innovation and enhance business solutions.

By the conclusion of this training, participants will be able to:

• Comprehend the core principles of Design Thinking and its role in innovation.
• Apply the five phases of Design Thinking to problem-solving.
• Utilize ideation techniques and tools to foster creativity.
• Implement Design Thinking strategies to improve processes and enhance efficiency.

This instructor-led live training in Bulgaria (online or in-person) is designed for beginner-level leaders and HR professionals who wish to learn and apply Design Thinking methodologies to foster innovation, enhance problem-solving capabilities, and engage teams effectively.

By the end of this training, participants will be able to:

• Equip participants with tools and methodologies to foster innovation and team engagement.
• Develop skills in empathy mapping, ideation, and prototyping for solving complex challenges.
• Apply Design Thinking principles to leadership and HR scenarios.
• Promote a culture of innovation within tech teams.

Overview:

The Design Thinking (DT) methodology comprises five distinct stages: empathize, define the problem, ideate, prototype, and test.

In today's increasingly complex landscape, we frequently encounter challenges that demand specialized strategies. Design Thinking provides the framework to navigate these complexities. By mastering design thinking, you can address intricate issues more effectively, enhance communication, persuade with greater efficiency, drive better business outcomes, and improve both organizational dynamics and individual performance.

• Understanding DT Mechanics: Learn from stakeholders and problems, identify patterns, develop a design model (monitoring model drift), test the model, evaluate results, and re-engineer as necessary.
• The Interplay of DT, Innovation, and Entrepreneurship.
• DT Methodologies and Tools: Persona development, stakeholder mapping, customer journey mapping, service blueprints, and business model innovation.
• Practical Application of DT: Cultivating a design mindset, fostering disruptive innovation, utilizing an iterative approach, applying agile estimation techniques, sharpening critical thinking and problem-solving skills, enhancing teamwork and leadership readiness, improving communication, leveraging technology, practicing forward thinking, demonstrating intercultural and ethical competency, boosting emotional intelligence, self-awareness, negotiation skills, and conflict resolution abilities.

Objectives:

• To grasp the fundamental principles and subtleties of DT.
• To explore core concepts, influencing factors, theories, types, and models within DT.
• To experiment with, experience, and practice DT methodologies.

Delivery Format:

This intensive one-day training (4 hours) includes:

• Lectures (40% - delivery of theories, concepts, models, and interactive discussions),
• Group exercises (30% - group dynamics, gamification, group discussions, and simulated conflict resolution),
• Individual activities (15% - writing, design tasks, and peer feedback),
• Other resources (15% - videos, readings).

Note: Due to the interactive nature of this course, a minimum group size of 3 participants is required.

This instructor-led, live training in Bulgaria (online or on-site) is tailored for software testers looking to leverage Postman for API testing.

By the end of this training, participants will be able to:

• Execute tests using automated requests and workflows.
• Define, develop, test, and monitor an API using a version control system.
• Generate dynamic data within requests.
• Document and organize tests into collections for team review.

This instructor-led, live training in Bulgaria (online or onsite) is aimed at developers and testers who wish to perform test automation using C# and Selenium.

By the end of this training, participants will be able to:

• Install and configure Selenium WebDriver.
• Write tests using Selenium, C#, and Nunit with Visual Studio IDE.
• Run C# Selenium test automation.

This instructor-led, live training in Bulgaria (online or onsite) introduces participants to automated testing with Selenium WebDriver and C# in Visual Studio. If you do not have C# programming experience or wish to brush up on C#, please check out the course: C# for Automation Test Engineers.

This course offers training on managing testing projects through the Selenium test suite and implementing continuous testing with Jenkins.

Target Audience:

• Software test engineers
• Software developers participating in agile development
• Release managers
• QA engineers

Upon completing the Selenium training, participants will be able to:

• Apply the Selenium test suite effectively in real-world projects
• Utilize Selenium for cross-browser testing
• Distribute tests using Selenium Grid
• Execute regression tests with Selenium within Jenkins
• Generate test and periodic reports using Jenkins

Selenium is an open-source framework designed for automating web application testing across various browsers. With the release of Selenium 4, users gain access to enhanced WebDriver APIs, native relative locators, and improved grid support. Python complements this by offering simplicity and strong integration with testing frameworks such as Pytest, making it a highly effective choice for developing scalable and maintainable test automation solutions.

This instructor-led live training, available both online and onsite, targets beginner to intermediate testers and developers who aim to leverage Selenium with Python for automating web application testing in real-world scenarios.

Upon completion of this training, participants will be able to:

• Install and configure Selenium with Python within a testing environment.
• Create robust test automation scripts using Selenium WebDriver and Pytest.
• Implement the Page Object Model (POM) to ensure maintainable test frameworks.
• Execute tests across multiple browsers utilizing Selenium Grid.
• Integrate automated tests into CI/CD pipelines.
• Troubleshoot common issues and apply best practices to enhance automation stability.

Format of the Course

• Interactive lectures and discussions.
• Numerous exercises and practical sessions.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request customized training for this course, please contact us to arrange.

This course offers training on managing testing projects and provides practical experience with web applications, functional test automation, and cross-browser test automation using the Selenium test suite.

The intended audience for this course includes software test engineers and manual testers.

Upon completing the training, participants will be able to effectively utilize Selenium WebDriver in real-world projects.

In this instructor-led, live training conducted in Bulgaria, participants will learn how to utilize TestComplete's capabilities, including its test object model, checkpoints, name mapping, and UI, to conduct automated testing on desktop, web, and mobile applications.

By the end of this training, participants will be able to:

• Create, record and run functional tests.
• Create a scalable and maintainable test framework.
• Create checkpoints, adjust tests for multiple devices and analyze test results.
• Use TestComplete's script extensions.