AI for Business Productivity Training in Sofia

This live, instructor-led training in Sofia supports intermediate professionals in designing and scaling agentic AI for business automation. You will learn to map workflows, connect tools, and construct practical use cases in customer service, supply chain, and marketing, ensuring tangible business impact.

This live, instructor-led program, available in Sofia, is designed to empower intermediate professionals with mastery over ChatGPT and Microsoft 365 Copilot for advanced productivity. Learners will gain the skills to automate document generation, interpret complex data, and enhance communication efficiency across Excel, PowerPoint, and Outlook.

This instructor-led, live training in Sofia (online or onsite) is aimed at beginner-level administrative operatives who wish to have a basic understanding of AI and its applications in administrative tasks.

By the end of this training, participants will be able to:

• Understand the basics of Artificial Intelligence (AI).
• Learn how AI can be integrated into daily administrative tasks.
• Improve efficiency in sending emails, conducting surveys, managing indicators, maintaining records, and performing manual validations through AI tools.

Explore how AI platforms like ChatGPT and Copilot can elevate your productivity through this live training session held in Sofia. Participants will learn to automate routine tasks, refine communication processes, and adhere to ethical standards. This course is particularly suitable for beginners and managers looking to seamlessly integrate AI into their daily operations with confidence.

This instructor-led, live training in Sofia (online or onsite) is designed for administrative professionals at all levels who wish to leverage AI tools to automate routine tasks, enhance document handling, improve presentations, and optimize workflows in the office environment.

Upon completion of this training, participants will be able to:

• Grasp the fundamental concepts of AI and its relevance to administrative roles.
• Utilize generative AI tools for writing, summarizing, and translating content.
• Automate calendar management, email correspondence, and other routine activities.
• Design and implement an AI-assisted workflow tailored to their specific role.

This instructor-led, live training in Sofia (online or onsite) is aimed at beginner-level to intermediate-level professionals from various departments who wish to learn how to efficiently use AI tools for daily tasks, saving time and improving productivity.

By the end of this training, participants will be able to:

• Identify AI-powered tools suitable for different tasks.
• Automate repetitive processes to improve workflow efficiency.
• Leverage AI for better communication, reporting, and decision-making.
• Ensure responsible and ethical AI usage in the workplace.

This instructor-led, live training in Sofia (online or onsite) is aimed at intermediate-level to advanced-level developers and AI hobbyists who wish to create advanced AI workflows in n8n.

By the end of this training, participants will be able to:

• Understand the integration of AI services with n8n workflows.
• Implement AI-driven decision-making in automated processes.
• Create custom AI nodes and use pre-built AI nodes in n8n.
• Analyze and optimize the performance of AI workflows.

This instructor-led, live training in Sofia (online or onsite) is aimed at beginner-level / intermediate-level / advanced-level professionals who wish to use Artificial Intelligence in Project Management and Agile Methodologies to shift from manual coordination to data-driven orchestration. This category focuses on leveraging Machine Learning and Large Language Models to solve traditional "bottlenecks" in the software development lifecycle (SDLC). By applying AI to areas like GitOps, capacity planning, and requirements engineering, organizations can achieve higher precision in forecasting and significantly reduce the time spent on administrative overhead. This methodology helps teams focus on high-value creative work while AI handles the complexity of data processing and scenario planning.

By the end of this training, participants will be able to:

• Understand the technical foundations of Transformers, LLMs, and SLMs.
• Critically evaluate AI tools based on cost, latency, data privacy, and vendor lock-in.
• Master advanced prompt engineering and RAG techniques for professional use.
• Integrate AI into the full Agile lifecycle, from ideation and backlog refinement to risk management.
• Identify and mitigate risks related to AI ethics, biases, hallucinations, and "model collapse."
• Apply "model-based problem solving" to complex engineering and management tasks.

This instructor-led, live training in Sofia (available online or onsite) is designed for beginner, intermediate, and advanced-level professionals who wish to transform traditional architectural workflows into AI-native processes. Rather than replacing the architect's creativity, we focus on augmenting it—using Artificial Intelligence to handle repetitive tasks, accelerate conceptualization, and automate administrative burdens. The workshop bridges the gap between raw sketches and high-end professional presentations.

By the end of this training, participants will be able to:

• Generate 3-5 conceptual variants in the time it previously took to create just one.
• Perform independent high-end post-production on renderings, eliminating the need for external outsourcing for minor corrections.
• Utilize Multimodal AI (Gemini/GPT) to analyze complex legal building codes and technical documentation.
• Implement automated administrative workflows to recover a few hours of manual work per week.

This instructor-led, live training in Sofia is tailored for mixed teams from business and IT divisions.

By the conclusion of this training, participants will be able to:

• Discover and rank AI use cases
• Create working prototypes in small groups
• Present findings and subsequent actions
• Incorporate prototypes into the AI roadmap

This corporate hackathon enables cross-functional teams, including departmental staff and IT specialists, to leverage AI for their specific operational issues and depart with functional solutions. The structure combines two preliminary discovery sessions for tool onboarding with a 24-hour sprint and a final management pitch. Each team concludes the process with a working solution and a clear usage plan for the following week.

This instructor-led, live training in Sofia is designed for mixed teams from departments and IT who aim to experiment with AI on their own problems and secure working solutions.

By the end of this training, participants will be able to:

• Transform departmental problems and bottlenecks into solvable AI challenges
• Demonstrate proficiency with eight to ten AI tools and select the optimal one for a given task
• Develop functional solutions in small collaborative teams
• Assess solutions based on business benefit and feasibility
• Present results through a professional pitch
• Establish a usage plan for the following week

Course Format

• Duration: Two onsite days (including a 24-hour sprint) plus two pre-event discovery sessions
• Interactive training with an instructor, involving discussions and hands-on exercises on participants' own use cases
• Pre-event Outcome: Challenges, tool choices, and success criteria are defined.
• Day 1 Outcome: Each team has a refined challenge and an initial working version.
• Day 2 Outcome: Each team has a final working solution, a delivered pitch, and a plan for the following week.

Customization Options

• To request a customized version of this training, please contact us to arrange details.

In the rapidly evolving Financial Services Industry (FSI), utilizing AI-powered productivity tools has shifted from being an advantage to a fundamental necessity for maintaining competitive operations. This course is designed to build comprehensive AI awareness across your organization, providing staff in claims, underwriting, actuarial services, strategic planning, and operational teams with secure, methodical approaches to prompt engineering and automation.

Course Structure

• Engaging lectures paired with group discussions.
• Extensive practical exercises and real-world practice.
• Direct application in a simulated live-lab setting.

Customization Opportunities

• For tailored training on this subject, please get in touch to coordinate your specific needs.

This hands-on two-day workshop is tailored specifically for non-governmental organizations aiming to enhance operational efficiency, teamwork, project execution, and communication by leveraging Artificial Intelligence (AI) and cutting-edge project management tools.

Attendees will discover how AI can assist throughout every phase of the project lifecycle—from spotting funding opportunities and crafting proposals to implementation, monitoring, reporting, engaging stakeholders, and measuring impact.

The curriculum integrates expert-led demonstrations, practical activities, case studies focused on the NGO sector, and workshops designed to reflect the unique challenges faced by nonprofit organizations.

Learning Objectives

Upon completion of this training, participants will be able to:

• Evaluate the strengths and constraints of current AI technologies

• Choose suitable AI solutions for various NGO tasks

• Formulate precise prompts to generate accurate and valuable outputs

• Leverage AI to enhance project proposal creation and grant applications

• Strengthen project planning, monitoring, reporting, and documentation processes

• Employ digital project management platforms for effective collaboration and task coordination

• Establish AI-supported workflows for communication and stakeholder engagement

• Implement ethical and responsible AI standards within NGO settings

• Recognize risks associated with data protection, confidentiality, and AI-generated content

Training Methodology

• Expert-led presentations

• Live demonstrations

• Guided practical exercises

• NGO-specific case studies

• Collaborative group discussions

• Practical workshops

• Real-world project examples

• Interactive Q&A sessions

Target Audience

• NGO Directors and Managers

• Project Managers

• Program Coordinators

• Communication and PR Specialists

• Administrative and Support Staff

This live, instructor-led session in Sofia (delivered online or on-site) targets senior managers and department heads who aim to acquire the expertise and strategic roadmap required to start deploying AI within their respective teams and business units.

This instructor-led, live training in Sofia (online or onsite) is designed for IT support professionals who want to use AI tools and automation platforms to streamline support processes, standardize responses, and reduce manual documentation effort.

This instructor-led, live training in Sofia targets employees who wish to gain an overview of practical AI tools.

Upon completing the training, participants will be capable of:

• Conducting research with Perplexity and validating sources
• Writing and editing texts with the help of AI
• Creating presentations and images using AI
• Selecting the right tool for each specific task

This hands-on workshop is specifically designed to address the unique tasks of a single team, utilizing the AI tool already approved within the company. It covers advanced prompting techniques, sustainable configurations like projects and assistants, file management, and safe usage practices. Participants will depart with a shared prompt library and resolved tasks derived from their own daily operations.

This instructor-led, live training in Sofia is intended for: Teams in case processing, specialist departments, research, or IT support who possess initial experience with AI and seek to enhance their results for specific tasks.

Upon completion of this training, participants will be able to:

• Comprehend internal model processes during prompting and understand why models generate fictitious details
• Craft instructions that define role, task, context, examples, format, and limitations
• Decompose complex tasks and improve outcomes through targeted adjustments
• Utilize instructions, memory, projects, and custom assistants for sustained workflows
• Process files, scans, tables, and research assignments effectively
• Validate results, verify calculations, and ensure data protection
• Establish secure templates for the group and facilitate their reuse

Course Format

• Duration: 1 day (7 hours) or 2 sessions of 4 hours per group, available online or on-site, accommodating up to 15 participants
• Interactive training led by a trainer, featuring discussions and hands-on exercises focused on participants' specific use cases
• Outcome, Block 1: Each participant acquires at least one validated template for their professional work.
• Outcome, Block 2: Each group develops a shared prompt library, a shared project, and two resolved tasks from actual daily work.

Course Customization Options

• To request a customized training for this course, please contact us to make arrangements.

Browser-based agents are capable of reading web pages, comparing vendors, and filling out forms autonomously on behalf of the user. This one-day course examines ChatGPT Agent and Atlas, Claude in Chrome, and Perplexity Comet, exploring their suitable applications and potential risks, such as hidden instructions within web pages. Participants will delegate two tasks, verify the outcomes, and define team-level usage rules.

This instructor-led, live training in Sofia is tailored for specialist users, assistants, and researchers who aim to transfer recurring web page and web application tasks to AI agents.

By the conclusion of this training, participants will be able to:

• Understand how browser agents read pages, click elements, and fill in forms
• Differentiate between ChatGPT Agent and Atlas, Claude in Chrome, and Perplexity Comet
• Select appropriate tasks such as research, comparisons, and form handling
• Formulate assignments with defined goals, limitations, and approval points
• Recognize and mitigate risks, including hidden instructions on web pages
• Establish rules for team usage

Course Structure

• Duration: 1 day (7 hours)
• Interactive training with a trainer, featuring discussion and hands-on exercises based on participants' own use cases
• Day 1 Outcome: Each participant will have handed over two tasks to a browser agent, verified the results, and defined rules for team usage.

Customization Options

• To request a customized training for this course, please contact us to arrange.

Beyond standard conversations, ChatGPT offers a robust suite of tools including projects, custom GPTs, deep research, connectors, and an agent mode. This two-day program guides teams from routine individual interactions to collaborative projects, custom GPTs, and complex multi-step tasks, all underpinned by clear organizational guidelines. Throughout the session, participants will apply these capabilities using their own anonymized business materials.

Delivered as an instructor-led, live training session in Sofia, this course is designed for: Employees and teams utilizing ChatGPT Plus, Business, or Enterprise editions who wish to advance from single-chat usage to projects, custom GPTs, and agentic workflows.

Upon completion, participants will be equipped to:

• Differentiate between ChatGPT models, subscription tiers, and data protection features
• Consistently improve output quality through refined instructions, memory management, and project structures
• Process and analyze files, spreadsheets, and datasets while validating the accuracy of results
• Edit content within Canvas and generate visual assets suitable for presentations
• Develop and distribute code-free custom GPTs within a shared workspace
• Leverage deep research, connectors, and the ChatGPT agent to automate multi-step workflows
• Establish clear boundaries, approval checkpoints, and usage protocols for their team

Course Structure

• Duration: Two days, seven hours per day
• An interactive format featuring expert guidance, open discussions, and practical exercises focused on participants’ specific use cases
• Day 1 Deliverable: Each participant will possess personalized standing instructions, a validated data analysis, and a refined document derived from their daily work
• Day 2 Deliverable: Each participant will have created a project, a shared custom GPT, and a verified research summary, while the team gains clarity on agent capabilities, connectors, and internal protocols

Customization Availability

• Please contact us to discuss tailoring this training to your specific needs.

Claude for Business Productivity and AI Agents is a two-day instructor-led training that teaches business professionals how to use Claude effectively to improve productivity, automate everyday tasks, and create AI-powered assistants without programming. Participants will learn prompt engineering, document and data processing, project organization, and how AI agents work. Through practical exercises and real-world business scenarios, they will gain the knowledge and confidence to design, build, and refine their own no-code AI agents using Claude.

Level

Beginner to Intermediate

Learning Objectives

By the end of this training, participants will be able to:

• Understand the capabilities, limitations, and best practices for using Claude in a business environment.

• Write effective prompts using proven prompt engineering techniques.

• Use Claude to generate, summarize, analyze, and transform business documents and data.

• Create reusable Claude Projects to organize knowledge, instructions, and recurring tasks.

• Apply Claude to common business activities such as reporting, project management, document creation, research, and data organization.

• Explain how AI agents work and identify business processes that can benefit from AI-driven automation.

• Distinguish between prompts, AI assistants, workflows, and AI agents.

• Analyze the structure and key components of an AI agent.

• Design AI agents using a structured, no-code methodology.

• Use Claude's AI capabilities to create and refine business assistants and automated workflows.

• Apply best practices for testing, improving, and governing AI-generated solutions.

Format of the Course

• Interactive lectures and instructor demonstrations

• Guided discussions and best-practice recommendations

• Hands-on exercises using Claude

• Individual and group workshops

• Practical business scenarios based on real organizational use cases

Course Customization Options

This course can be customized to include organization-specific use cases, documents, workflows, and business processes. Practical exercises may be adapted to participants' roles, such as management, finance, operations, merchandising, administration, sales, customer service, or project management. Additional focus can also be placed on document automation, data analysis, AI agent design, or industry-specific applications.

Target Audience

This instructor-led, live training is intended for business professionals, managers, team leaders, executive assistants, project managers, operations specialists, and knowledge workers who want to use Claude to improve productivity, automate business processes, and understand how to create AI agents without programming.

This instructor-led, live training in Sofia is tailored for: Business users aiming to build simple internal tools and prototypes.

Upon completing this training, participants will be able to:

• Describe a small tool clearly enough for AI to construct it
• Create a working prototype using Lovable
• Utilize Claude Code for simple helper tools with proper guidance
• Recognize when a prototype requires a professional developer

This live, instructor-led training in Sofia targets knowledge workers and managers looking to delegate entire task workflows to Claude.

By the end of the session, attendees will be able to:

• Comprehend the independent capabilities of Claude Cowork
• Offload research, document creation, and file tasks
• Plan, assess, and adjust the work assigned
• Identify limitations and practice safe utilization

Claude Cowork transitions from responding to single prompts to executing comprehensive tasks, such as research, documentation, and file management. This course instructs users on formulating precise assignments, verifying plans, and assessing results. Participants will delegate three practical tasks and configure a scheduled workflow.

Delivered as a live, instructor-led training in Sofia, this session is designed for knowledge workers, assistants, and project leads who prefer delegating entire tasks to Claude over step-by-step chatting.

By the end of the training, participants will be able to:

• Differentiate between conversational chat and delegated work in Cowork
• Draft assignments specifying goals, materials, limits, and acceptance criteria
• Produce documents, spreadsheets, and presentations from folder contents
• Delegate research from the initial question to a completed report
• Utilize plugins, skills, and connectors within Cowork
• Set approval points, backups, and secure folder access protocols

Course Format

• Duration: 1 day (7 hours)
• Interactive training with a trainer, discussions, and hands-on exercises based on participants' own use cases
• Day 1 Outcome: Each participant will have delegated three real tasks to Cowork, reviewed the results, and set up a scheduled task.

Course Customization Options

• Please contact us to arrange a customized training solution for this course.

Claude extends well beyond a simple chat interface. Through projects, artifacts, skills, connectors, and Cowork, it can automate and streamline recurring tasks across administration, finance, purchasing, and HR. This two-day course explains how these components integrate and guides you through setting them up for specific business needs. By the end, participants will have a functional project, a tailored skill, and a routine ready for immediate implementation.

This live, instructor-led training in Sofia is designed for professionals in administration, finance, purchasing, HR, project, and process management who are currently using or introducing Claude and wish to leverage its capabilities beyond basic conversation.

Upon completion of this training, participants will be able to:

• Evaluate Claude’s various models and interfaces to select the optimal tool for specific tasks.
• Configure projects with persistent instructions and knowledge files to ensure continuity and avoid starting from scratch.
• Leverage artifacts to generate reports, tables, summaries, and lightweight interactive tools.
• Develop, test, and deploy custom skills tailored to recurring workflows.
• Establish secure connectors for mailboxes, calendars, and file storage while maintaining controlled access rights.
• Delegate tasks to Claude Cowork and automated routines, and effectively review the outcomes.
• Implement team-level standards for data protection, review processes, and shared templates.

Course Format

• Duration: Two days (7 hours per day).
• An interactive learning experience featuring trainer-led sessions, discussions, and hands-on exercises focused on participants’ real-world scenarios.
• Day 1 Outcome: Each participant will have a configured project for their specific use case, two refined templates, and an initial artifact created from actual data.
• Day 2 Outcome: Participants will exit the course with a functional skill, an active connector, a configured routine, and a 30-day implementation plan.

Customization Options

• Contact us to discuss tailoring this training to your specific organizational needs.

This instructor-led, live training in Sofia (online or onsite) is aimed at senior leaders and executives who wish to harness Claude as a strategic business assistant to enhance decision-making, accelerate planning and build competitive advantage through AI-augmented leadership.

This live, instructor-led session in Sofia is tailored for teams looking to align knowledge sharing and standardize workflows in Claude.

By the end of the session, participants will be equipped to:

• Configure Claude Projects with integrated team knowledge
• Develop reusable Skills for repetitive tasks
• Leverage Artifacts for documentation, summaries, and basic utilities
• Implement standardized operational methods across the team

Skills convert repetitive workflows into reusable, consistent procedures that Claude adheres to every time. This course demonstrates how to pinpoint appropriate tasks, author skills, verify their performance, and roll them out across your team. Every participant will create and test a skill for an actual business need.

This live, instructor-led training in Sofia is tailored for: specialist and key users who seek to execute recurring team tasks with consistent quality and uniformity using Claude.

Upon completion, participants will be able to:

• Understand the definition of a skill and its distinction from projects, instructions, and agents.
• Identify workflows worth converting into skills.
• Author skills complete with descriptions, workflows, examples, and templates.
• Test skills using real-world scenarios and optimize them.
• Manage the distribution, versioning, and upkeep of skills within the team.
• Integrate skills with connectors and Cowork.

Course Structure

• Duration: 1 day (7 hours)
• Interactive sessions with a trainer, discussions, and practical exercises based on participants' specific use cases.
• Outcome: By the end of Day 1, each participant will have a tested skill for a specific recurring task, shared with the team, plus a list of additional candidates.

Customization Availability

• For customized training requirements, please contact us to schedule.

Teams responsible for administration, accounting, legal, purchasing, warehousing, and customer service can optimize their efficiency by configuring Claude to handle their unique documents and standard operating procedures. This modular course blends a shared introductory session with specialized department days centered on real business documents. Each team departs with at least one workflow that delivers faster results starting the week after the course.

This instructor-led live training in Sofia is targeted at teams from administration, accounting, legal, purchasing, warehouse, and customer service within mid-sized enterprises, accommodating both beginner and advanced users.

By the conclusion of this training, participants will be able to:

• Utilize Claude for substantive departmental tasks, moving beyond basic chatbot capabilities
• Create specialized projects and knowledge repositories for their respective departments
• Use Claude to review and compare contracts, invoices, and receipts, while extracting key data points
• Accelerate the preparation of inquiries, quotes, and multilingual customer correspondence while maintaining consistent quality
• Link Claude with Outlook and file storage platforms to automate initial recurring processes
• Define at least one departmental workflow that achieves higher efficiency from the following week onward

Course Format

• Duration: 3 days, structured modularly with one general foundation day and two department-specific days
• Interactive learning with a trainer, featuring discussions and practical exercises focused on participants' own scenarios
• Day 1 Result: All participants demonstrate confident usage of Claude, and each team has established a departmental project using real documents.
• Day 2 Result: Administration and finance teams each implement one workflow that is faster via Claude, backed by a tested skill.
• Day 3 Result: Every department secures at least one concrete workflow that improves speed immediately, and the team identifies the path forward for automation.

Course Customization

• To request a bespoke training package for this course, please contact us to discuss arrangements.

Organizations can leverage agents to resolve knowledge queries and streamline document workflows with robust control mechanisms. This comprehensive two-day program explores Agent Builder on the first day, followed by Copilot Studio on the second, focusing on approval workflows and testing protocols. Attendees will conclude the session with a fully tested knowledge agent and a preliminary Studio agent setup.

Designed for key users, AI champions, and department heads, this live, instructor-led training in Sofia empowers business teams to develop custom Copilot agents tailored for answering specific questions and managing document processes.

Upon completion, participants will possess the capability to:

• Distinguish between scenarios suitable for Copilot Chat and those requiring a dedicated agent
• Configure knowledge agents in Agent Builder, defining target audiences, knowledge sources, and operational boundaries
• Grasp the architectural framework of Copilot Studio agents and develop an initial prototype
• Decompose document workflows into manageable steps, integrating human-in-the-loop approvals
• Validate agent performance using structured test cases and defined acceptance criteria
• Categorize roles, permissions, licensing requirements, and operational governance

Course Format

• Duration: Two days (seven hours per day)
• Interactive sessions featuring instructor-led discussions and hands-on exercises applied to participants' specific business scenarios
• Day 1 Deliverable: A validated knowledge agent and a strategic tool map for individual workflows
• Day 2 Deliverable: A draft Studio agent with approval mechanisms, two verified process scenarios, and a personalized implementation roadmap

Customization Options

• Contact us to discuss tailored training solutions for this course

Project management within Microsoft 365 often involves coordinating across Teams, Planner, Lists, and SharePoint, where a significant portion of time is dedicated to status updates and follow-up tasks. This intensive one-day workshop demonstrates how Copilot and AI agents can streamline status reporting, enhance meeting efficiency, manage tasks, and proactively identify risks. Participants will develop a specialized project knowledge agent and create a functional prototype to address a specific project challenge.

This live, instructor-led session in Sofia is designed for: Project managers, PMO staff, team assistants, and project team members who utilize Microsoft 365 ecosystems including Teams, Planner, Lists, and SharePoint.

Upon completion of this training, participants will be equipped to:

• Categorize and apply appropriate Copilot agents within Microsoft 365 for project-specific needs
• Generate comprehensive status reports by integrating data from emails, meetings, and lists using Copilot
• Leverage agents within Teams and Planner to optimize meeting workflows and task management
• Develop a project knowledge agent populated with documentation, lessons learned, and key contacts
• Enhance early detection of risks and potential delays
• Design and present a practical prototype solution to resolve a real-world project issue

Course Format

• Duration: 1 day (7 hours)
• Interactive instruction featuring guided discussions and hands-on exercises tailored to participants' specific use cases
• Outcome (Day 1): Each participant will possess a generated status report, a tested project knowledge agent, and a presented prototype addressing a real project problem.

Customization Options

• Interested in a customized training experience for this course? Please contact us to discuss your specific requirements.

Gemini and NotebookLM are seamlessly integrated into Google Workspace, offering robust support for email management, document creation, spreadsheet analysis, presentation design, and research. This intensive one-day course explores the capabilities of these tools, Gems, and NotebookLM notebooks, all grounded in the participants' own data sources. The primary objective is to develop reusable workflows that can be applied to everyday tasks.

Delivered as an instructor-led, live session in Sofia, this training is specifically designed for employees and teams who utilize Google Workspace and aim to incorporate Gemini and NotebookLM into their daily routine.

Upon completion of this training, participants will be equipped to:

• Identify and categorize Google's AI offerings, selecting the most suitable tool for specific tasks
• Leverage Gemini effectively across Gmail, Docs, Sheets, Slides, and Meet
• Develop Gems to serve as reusable, specialized assistants
• Generate briefings, audio summaries, and educational materials from personal sources using NotebookLM
• Conduct deep research with verified source attribution
• Produce images and short videos for presentations while understanding their functional limitations

Course Structure

• Duration: One day (7 hours)
• Interactive sessions featuring a trainer, group discussions, and practical exercises based on participants' real-world use cases
• Day 1 Deliverable: Each participant will possess a custom Gem, a NotebookLM notebook populated with their own sources, and a validated Workspace workflow tailored to their professional needs

Customization Options

• For bespoke training tailored to specific requirements, please reach out to us to schedule arrangements.

Deploying an AI assistant on internal company documents enables teams to answer inquiries regarding policies, manuals, and processes while citing specific sources. This course guides you through preparing documentation, selecting the appropriate platform, constructing the agent in a code-free environment, and evaluating its performance using a structured question catalog. Additionally, participants will develop a comprehensive maintenance plan.

This live, instructor-led training in Sofia is designed for teams, knowledge owners, and key users seeking to deliver reliable answers sourced from their own documentation, policies, and manuals.

Upon completion of this training, participants will be able to:

• Grasp the mechanics of AI document-based responses (RAG explained simply) and understand their limitations
• Optimize documentation to ensure accuracy in AI-generated answers
• Select the most suitable platform for a knowledge agent
• Create and deploy a knowledge agent without requiring coding skills
• Validate responses using a question catalog and verifiable source references
• Establish protocols for maintenance, role assignments, and content currency in a live operational setting

Course Format

• Duration: 1 day (7 hours)
• Interactive sessions featuring trainer guidance, discussions, and hands-on exercises focused on participants' specific use cases
• Day 1 Outcome: Each participant will possess a shared knowledge agent based on their own documents, a measured accuracy rate, and a defined maintenance plan.

Course Customization Options

• Please contact us to discuss and arrange customized training for this course.

This live, instructor-led training in Sofia is intended for: Staff members and power users who utilize Langdock.

Upon completing this training, participants will be able to:

• Operate Langdock chat and models confidently
• Build assistants using company-specific knowledge
• Utilize straightforward workflows and integrations
• Share assistants within the team

Langdock unifies various AI models, virtual assistants, organizational knowledge, and workflow automation into a single platform for enterprise efficiency. This course explores practical day-to-day applications, such as chat usage, creating and deploying assistants, integrating knowledge sources, and setting up workflows with human validation steps. It also covers the establishment of governance rules regarding data, roles, and rollout strategies.

This live, instructor-led training in Sofia is designed for: Departments and key users in organizations that are leveraging or introducing Langdock as their central AI hub.

Upon completion, participants will be able to:

• Confidently operate Langdock, managing chat, models, assistants, knowledge bases, and workflows
• Select optimal models for distinct tasks
• Create assistants with specific instructions and company knowledge, and share them across the team
• Link SharePoint, OneDrive, and other repositories to build a comprehensive knowledge base
• Implement simple workflows that include human approval mechanisms
• Formulate policies for data security, role definitions, and approval hierarchies within the company

Course Structure

• Duration: Two days (seven hours each), or alternatively four half-day online modules
• Engaging training sessions led by an instructor, including discussions and practical exercises based on participants' real-world scenarios
• Day 1 Result: Each participant will have a personal template, a knowledge folder, and a shared assistant tailored to their specific domain.
• Day 2 Result: Each participant will have a live workflow with approval controls, an integrated knowledge source, and a development plan for the next 30 to 60 days.

Tailored Training Options

• To request a customized version of this course, please reach out to us for scheduling.

Lovable facilitates the construction of web applications using natural language prompts, proving highly effective for internal tools, forms, dashboards, and prototypes. This one-day course encompasses the interface, prompting techniques, database management, authentication, and publishing, culminating in a deployed app and a commenced personal use case. No coding skills are needed.

The instructor, Tim Jamboula, serves as an official Lovable Ambassador and Cursor Ambassador.

This live, instructor-led training in Sofia is designed for: Specialist users, project leads, founders, and teams seeking to independently develop internal tools, forms, dashboards, or prototypes.

At the end of this training, participants will be able to:

• Understand the process of AI-assisted construction and determine when Lovable is the optimal tool
• Confidently operate the interface, including Plan, Build, and Visual Edits
• Prompt effectively according to five principles, leveraging knowledge and skills
• Configure the database, login, storage, and connectors
• Securely publish an application and utilize the security scanner
• Begin their own use case and identify the following steps

Course Format

• Duration: 1 day (7 hours)
• Interactive training involving a trainer, discussions, and hands-on exercises tailored to participants' use cases
• Day 1 Outcome: Each participant will have a published app with a database, login, and live URL, plus a started own use case.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Develop interactive prototypes in hours to replace static mockups in discovery and stakeholder reviews. This one-day course helps product managers and designers build variants, define design systems, conduct live reviews, and prepare for development handover. Participants complete the session with a prototype for a specific feature.

The session is led by Tim Jamboula, an official Lovable and Cursor Ambassador.

This live, instructor-led training in Sofia is designed for: Product managers, product owners, UX, UI, and service designers, and discovery teams.

By the end of the course, participants will be able to:

• Move from brief to interactive prototype within a single session
• Simultaneously build multiple variants and refine them based on user input
• Define design systems, components, and brand standards using Lovable
• Hold stakeholder reviews with functional prototypes and live modifications
• Identify the optimal time for development handoff and prepare the required materials

Course Structure

• Duration: 1 day (7 hours)
• Interactive training with a trainer, discussions, and practical exercises on participants' own use cases
• Day 1 Outcome: Each participant will have a clickable prototype for a personal feature, a saved design system, and a handover document for development.

Customization Options

• Contact us to arrange customized training for this course.

This two-day workshop facilitates the journey from a brief initial concept to a tested, published first release. It addresses key areas such as prototyping, data and role management, live iteration with stakeholders, user testing, security, publishing, and developer handover. Participants apply all learnings to their individual use cases throughout the session.

Tim Jamboula, an official Lovable Ambassador and Cursor Ambassador, delivers the training.

This instructor-led live training in Sofia is designed for product teams, innovation managers, founders, and departments looking to evolve ideas into validated prototypes and functional first versions.

By the end of the training, participants will be capable of:

• Creating clickable prototypes based on brief descriptions
• Refining prototypes in real-time with stakeholders
• Setting up data, roles, authentication, and integrations
• Testing with real users and incorporating feedback
• Preparing security, publishing, and operational procedures for a first version
• Planning the handover to a development team

Course Format

• Duration: Two days (seven hours per day) for 6 to 12 participants
• Interactive training with a trainer, including discussions and hands-on exercises using participants' own use cases
• Day 1 Outcome: Each participant will have a prototype with a database and login, refined in a simulated stakeholder session.
• Day 2 Outcome: Each participant will have a published, tested first version of their use case and a handover document.

Customization Options

• To arrange customized training for this course, please contact us.

Microsoft 365 Copilot is embedded within Outlook, Teams, Word, Excel, and PowerPoint, operating on data that users already possess access rights to. This course demonstrates how to prompt effectively, validate results, and leverage Notebooks, Pages, and agents. Participants will conclude the program by creating an initial FAQ agent on a SharePoint knowledge base.

This instructor-led, live training in Sofia is targeted at: Employees and departments with access to Microsoft 365 Copilot, from beginners to advanced users.

By the conclusion of this training, participants will be equipped to:

• Differentiate between Copilot Chat and the Copilot instances in Outlook, Teams, Word, Excel, and PowerPoint
• Comprehend which data Copilot utilizes and how permissions are enforced
• Prepare emails, meetings, reports, and presentations with the assistance of Copilot
• Analyze Excel data and confirm the accuracy of the results
• Formulate effective prompts and adjust them when the first output is inadequate
• Employ Notebooks, Pages, and the Researcher and Analyst agents
• Create a simple agent based on a SharePoint knowledge base

Course Format

• Duration: 2 days (7 hours per day), also available as a series of 2-hour learning sessions
• Interactive sessions with a trainer, including discussions and practical exercises focused on participants' own scenarios
• Day 1 Outcome: Every participant will have implemented at least one use case in the applications and saved two prompts for personal use.
• Day 2 Outcome: Every participant will have a notebook, a verified Researcher result, and a tested FAQ agent. Each group will present a solution idea with a mock-up.

Course Customization Options

• To arrange a customized training for this course, please reach out to us.

A wide range of repetitive duties can be delegated to AI agents without the need for programming, provided that the task scope, required knowledge, and control mechanisms are clearly established. This intensive two-day program walks participants through the process of evolving a task profile into a fully tested agent equipped with tools, approval checkpoints, and operational documentation. Throughout the course, each participant applies these concepts to a specific workflow within their own domain.

This live, instructor-led training in Sofia is designed for specialist users, key users, and process owners who aim to transfer recurring tasks to AI agents.

Upon completion of this training, participants will be able to:

• Distinguish between AI agents, standard chatbots, and assistants
• Identify tasks suitable for automation by agents
• Design an agent structure encompassing goals, instructions, knowledge bases, tools, and boundaries
• Create a no-code agent and validate it against real-world scenarios
• Integrate approval workflows and human oversight mechanisms
• Evaluate ongoing maintenance, costs, and operational risks

Course Format

• Duration: Two days, seven hours per day
• Interactive sessions featuring trainer guidance, discussions, and hands-on exercises focused on participants’ specific use cases
• Day 1 Deliverable: Each participant will have an agent profile and an initial, tested agent for their specific workflow.
• Day 2 Deliverable: Each participant will possess an agent integrated with a tool, an approval point, test cases, and concise operating documentation.

Customization Options

• Please contact us to discuss arranging a customized training experience for this course.

This live, instructor-led training in Sofia is tailored for employees using Google Workspace.

By the end of the session, participants will be able to:

• Utilize Gemini features in Gmail, Docs, Sheets, and Slides
• Interact with various sources in NotebookLM
• Produce summaries, briefings, and audio overviews
• Apply appropriate data protection rules

Conducting trustworthy research requires more than simply obtaining a quick answer; it involves carefully selecting, verifying, and documenting sources. This course explores Perplexity Spaces, deep research capabilities, Labs, and the Comet browser, placing significant emphasis on rigorous source checking. Participants will conclude the session with a configured Space, a fully verified research report, and a reusable template for ongoing tasks.

This live, instructor-led training in Sofia is designed for professionals who conduct regular research, including those in procurement, project management, knowledge management, support functions, and specialized departments.

Upon completing this training, participants will be capable of:

• Understanding the mechanisms by which Perplexity executes searches, selects sources, and synthesizes answers
• Structuring effective research assignments by defining specific questions, target sources, exclusions, and desired output formats
• Systematically auditing sources and identifying inaccuracies or errors in citations
• Configuring Spaces with custom instructions and documents tailored to specific topics or team needs
• Leveraging deep research features and Labs to generate comprehensive reports and data tables
• Utilizing the Comet browser securely for web-based research and executing tasks on external pages

Course Format

• Duration: One day (7 hours)
• Interactive sessions featuring guided instruction, open discussion, and practical exercises applied to participants' specific business scenarios
• Day 1 Outcome: Each participant will possess a personalized Space, a verified research output with cited sources, and a template for recurring research activities.

Customization Options

• For tailored training requirements regarding this course, please reach out to us to discuss arrangements.

By the end of this training, participants will be able to:

• Master enterprise prompt architecture across six layers (Role, Context, Constraints, Domain Standards, Format, Examples).
• Encode business, security, and compliance constraints (GDPR, EU AI Act, sector standards) directly into prompts.
• Co-build a prompt library that is validated, shared, and governed by all teams.
• Define sustainable governance frameworks: Prompt Curator role, naming conventions, versioning, quality metrics.
• Leave with concrete deliverables: Library v1.0, Governance Charter, 30-Day Deployment Plan.

Course format for participant assessment

• Interactive multi-profile workshops (Architects, Developers, QA, Team Leaders).
• Facilitated co-construction by an architect-consultant: participants build real, operational deliverables.
• All co-built deliverables belong entirely to the client organization.

Course customization options

• To request a customized version of this training, please contact us to make the
  necessary arrangements.