Agile Business Analysis Training Course

Business analysis is the process of investigating, understanding, and defining business needs in order to develop solutions that meet those needs. It is a key element in the change management process within an organization and in designing new business solutions. Business analysis aims to ensure that technological, process, or organizational solutions meet business goals and needs. It is a crucial component in ensuring the effectiveness of projects and changes within an organization by ensuring that implemented solutions are accurate, feasible, and fully aligned with business requirements.

This workshop is tailored for seasoned Business Analysts, Product Owners, and User Researchers aiming to master advanced techniques that generate tangible business value. Through practical exercises and the application of real-world tools, participants will learn to analyze intricate data, streamline processes, engage stakeholders effectively, and convert strategic goals into actionable steps using OKRs. Upon completion, attendees will possess a refined toolkit to amplify their impact and deliver quantifiable outcomes.

The course "Scrum for the Advanced Scrum Master + PSM II Preparation" is aimed at experienced Scrum Masters who wish to broaden their competencies, gain a deeper understanding of Scrum's functioning, and become true leaders in an Agile approach. The course covers the interpretation of the Scrum Guide according to Scrum.org's vision, which is crucial in the context of the PSM II exam. Participants gain practical knowledge regarding complexity, the empirical approach, the value of Scrum, and the role of the Scrum Master as a leader. Additionally, the course prepares participants for the PSM II exam, which is based on the latest version of the Scrum Guide.

This course is designed for test managers, quality assurance professionals, testers, software developers, project managers, and management teams. It explains how Agile project management frameworks, particularly SCRUM, approach testing.

By the end of the course, each participant will design and execute a test plan for a sample application (which can be an actual client application if available).

In this two-day program, participants receive a concise overview of Agile software testing. The curriculum covers core testing concepts situated within the Agile (Scrum) development lifecycle, utilizing Crispin & Gregory’s Agile Testing Quadrants model as a guiding framework to examine modern Agile testing principles and practices.

Target Participants

This course is designed for development teams seeking to enhance their testing methodologies within an Agile environment.

It is also appropriate for individuals considering testing as a professional path and serves as a recommended prerequisite for the iSQI Certified Agile Tester certification.

This instructor-led, live training session Bulgaria (online or onsite) targets beginner to intermediate-level professionals who aim to deepen their understanding of Scrum and successfully pass the Certified Scrum Master (CSM) certification exam.

By the end of this training, participants will be able to:

• Master the core fundamentals and concepts of Scrum.
• Develop essential skills to manage both internal and external distractions during project development.
• Gain comprehensive knowledge of all Scrum ceremonies.
• Achieve proficiency in effectively implementing Scrum practices.
• Approach the Certified Scrum Master (CSM) Certification Exam with confidence.

Insurance in the Digital Era provides a practical overview of how digital transformation is reshaping products, operations, and customer engagement within the insurance sector.

This instructor-led, live training (available online or onsite) is designed for intermediate-level insurance professionals seeking to understand and apply digital technologies, data-driven strategies, and innovation frameworks to modernize their insurance offerings and operational processes.

Upon completion of this training, participants will be able to:

• Explain the role of AI, Big Data, IoT, and automation in modern insurance workflows.
• Identify InsurTech trends and understand their impact on the insurance ecosystem.
• Design customer-centric strategies enabled by digital tools and data insights.
• Apply data-driven approaches to risk management and decision making.
• Develop an innovation and change management approach suitable for insurers.
• Assess real-world case studies and translate lessons into local initiatives.

Format of the Course

• Interactive lecture and discussion.
• Case study analysis and group workshops.
• Practical exercises and action planning for participants’ organizations.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Requirements Engineering (RE) serves as a fundamental discipline in software and systems development, concentrating on the identification, documentation, and management of stakeholder needs and constraints to guarantee project success.

This instructor-led, live training session—available both online and onsite—is designed for intermediate-level professionals aiming to deepen their grasp of practical Requirements Engineering while preparing for the IREB CPRE – Foundation Level certification exam.

Upon completing this training, participants will be able to:

• Understand and apply the core concepts and terminology outlined in the IREB CPRE Foundation syllabus.
• Identify and elicit requirements using effective and context-appropriate techniques.
• Model, document, and validate requirements for real-world projects.
• Manage requirements changes, traceability, and prioritization throughout the project lifecycle.
• Utilize Requirements Engineering tools and best practices to improve communication and project outcomes.
• Be fully prepared to take and pass the IREB CPRE – Foundation Level certification exam.

Format of the Course

• Interactive lecture and discussion.
• Case-based exercises and collaborative workshops.
• Exam preparation sessions and practice questions.

Course Customization Options

• Additional modules or industry-specific case studies can be added on request.

JIRA Software is a robust tool for Project Management, yet users often prioritize the tool over the methodology itself.

This instructor-led, live training introduces participants to the combined power of Jira and Confluence, working in tandem to help teams successfully deliver products or projects. Participants will learn how to utilize these tools efficiently to streamline handling of User Requirements, Testing, and Communication, all consolidated in one centralized location.

Key topics include JIRA projects, Confluence spaces, workflows, boards (Kanban & Scrum), planning and dependencies, Jira/Confluence integration, reporting, essential fields, custom fields, issue types, screens, and filtering.

By the end of this training, participants will be able to:

• Create a Scrum or Kanban project
• Configure Jira to effectively manage the project
• Manage issues efficiently
• Design necessary screens to handle various issue types
• Create workflows and boards, and understand their interaction
• Perform basic and advanced searches and analyses
• Generate and review reports essential for both the team and management

The training allows you to familiarize yourself with the knowledge, techniques, tools and practices in the field of project management based on the "Scrum framework" from the perspective of the Scrum Master - the leader responsible for understanding and applying Scrum, efficiency.

The training is dedicated to people interested in implementing Agile approaches in the organization, people participating in projects, project managers implementing or planning to implement Agile approaches in projects.

The training consists of a substantive part, workshops and practical examples. As part of the training, participants are prepared for certification - Scrum Master through a test exam and have the opportunity to take the certification exam.
Training language: Polish/English
Exam language: English

• Passing score: 85%
• Time limit: 60 minutes
• Number of Questions: 80
• Format: Multiple Choice, Multiple Answer, True/False

The PSPO II certification from Scrum.org represents an advanced course dedicated to mastering the role of a professional Product Owner within complex business environments.

Offered as live, instructor-led training (available either online or onsite), this program is designed for experienced Product Owners, product managers, and Agile leaders who aim to enhance product value and demonstrate excellence in contemporary product management methodologies.

Upon completion of this training, participants will be equipped to:

• Comprehend and practically apply advanced Product Owner mindsets and behaviors.
• Utilize stakeholder management and strategic planning to maximize product value.
• Implement Evidence-Based Management (EBM) principles to drive outcome-focused product delivery.
• Thoroughly prepare for the PSPO II assessment.

Training Format

• Interactive lectures and group discussions.
• Analysis of case studies and scenario-based exercises.
• Collaborative group activities and role-playing simulations.

Customization Options

• To request tailored training for this course, please contact us to discuss your specific needs.

This instructor-led live training in Bulgaria (available online or onsite) is tailored for individuals seeking to understand requirements analysis and execute it efficiently and accurately using appropriate analysis techniques for their projects.

By the end of this training, participants will be able to:

• Identify different types of requirements.
• Understand the overall concepts and activities within requirements analysis.
• Become familiar with the requirements analysis methodology.
• Apply various requirements analysis techniques to their advantage.
• Structure requirements to enable efficient communication with architects and developers through an iterative gathering process.

Designed as a two-day intensive, this course equips teams within an Agile Release Train (ART) to thrive in Agile settings by leveraging frameworks like Scrum, Kanban, and XP. Attendees will gain insights into operating as Agile Teams, managing backlogs, and successfully conducting iteration planning and execution. The curriculum also highlights the team’s critical function within the ART, fostering collaboration, joint planning, and continuous improvement with peer teams.

The program prepares teams for engagement in Program Increments (PI), addressing both team-level and program-level activities, with special emphasis on PI planning sessions. Upon completion, participants will be well-prepared to sit for the SAFe® Practitioner (SP) certification exam.

Upon finishing the course, participants will be capable of:

• Implementing SAFe principles to extend Lean and Agile methodologies throughout the organization.
• Gaining a clear understanding of their team’s position within the Agile Release Train and its contribution to broader goals.
• Identifying other teams within the train, including their specific roles and mutual dependencies.
• Effectively planning and executing iterations.
• Showcasing delivered value and driving ongoing process enhancements.
• Actively participating in and adding value to Program Increment planning.
• Working collaboratively and integrating efforts with other teams within the Agile Release Train.

This instructor-led, live training in Bulgaria (online or onsite) is aimed at professionals with no prior agile experience who wish to use Scrum and Kanban to organize work more effectively, improve team collaboration, and deliver results with greater transparency.