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 Duration 14 hours

Course Outline

This program closely mirrors the course designed for team members (refer to the distinct outline), with the following enhancements:

  • Inclusion of a new module on Leadership vs. Management, which explores:
    • The distinctions and commonalities between leadership and management; defining the qualities of exceptional leaders and managers
    • Various Management Styles
  • Addition of a module on Implementing Change, which addresses:
    • The factors contributing to the success or failure of change initiatives
    • Core Principles of Change
    • Navigating resistance to change – including instances where resistance proves beneficial

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