Course Outline
Introduction to ISO 10012:2003
- Purpose and background of the standard.
- Relationship to ISO 9001 and ISO/IEC 17025.
- Application in manufacturing, laboratories, and regulated industries.
Scope, Definitions, and General Principles
- Key terms and definitions in measurement management.
- Understanding metrological confirmation.
- General system principles and risk-based approaches.
Management Responsibility
- Commitment to measurement management.
- Organizational roles and responsibilities.
- Planning, objectives, and continual improvement.
Resource Management
- Personnel competence and training.
- Infrastructure, equipment, and environmental conditions.
- Support systems and external service providers.
Measurement Process and Equipment Control
- Control of measuring equipment.
- Calibration, verification, and traceability.
- Documentation of measurement procedures.
Measurement Data and Records
- Maintaining reliable and secure measurement records.
- Data evaluation and analysis.
- Handling nonconforming equipment or data.
Auditing and Improving the Measurement System
- Internal audits of the measurement management system.
- Management review processes.
- Corrective actions and continuous improvement planning.
Summary and Next Steps
Requirements
- An understanding of quality assurance or quality management systems.
- Experience with measurement, calibration, or metrology processes.
- Familiarity with ISO-based standards is helpful but not required.
Audience
- Quality managers and engineers.
- Metrology and calibration professionals.
- Compliance and regulatory officers.
Testimonials (5)
Theory followed by practical examples and exercices. Job well done!
Vincenzo Delle Donne - Department of National Defence
Course - ISO 37301 Compliance Management System
the expertise & knowledge of the trainer
Erica DeRosa DeRosa - Aecon Group INc.
Course - ISO 37001 Anti-Bribery Management System
With both my 2022 ISO 9001 audit prep-related training & the recently completed ISO 9001 audit prep refresher course; Dereck has helped me significantly with regards to gaining a new & practical perspective of the ISO 9001:2015 clauses & sections & how they apply to our business. Dereck has also helped me with both training courses --- to improve my ISO-related communications both with our company's employees and the external ISO Auditors .
Dana Foster - Corrigan Oil Company
Course - ISO 9001 Foundation
The quizzes to reinforce the reading and the ability to ask questions at any time
Jonathan
Course - ISO 9001 Lead Auditor
Speed of response and communication